andrew77

I've plugged the PLM into a few different spots with no success I do notice the power and RX ISY LEDs are constantly lit Could it be there's something wrong with my ISY? It also takes quite a while for the ISY GUI to pop up. The splash screen is there but hangs for about a minute. When the GUI does come up it's very slow and laggy, often not responding to any clicks then clicking through all previous clicks (I hope that makes sense) Anybody have any other guesses?

Yes. I can plug the PLM into different outlets around the house and see if that works. When I unplug the PLM should then unplug the ISY and then plug in the PLM wait then plug in the ISY?

Including the original PLM I believed was failing this makes three PLMs that are faulty. Can it be something else besides the PLMs? It seems I can't have three bad PLMs

All LEDs are bright. Is there something I can do to make sure this works or not before I send this one back and wait for another possible bum PLM? Drew

Does that mean the PLM is working? All PLMs have had the green LED lit

Yes, for both PLMs

So... I got Amazon.ca to return the first PLM which was out of their return window but they were gracious enough to do so. I'm going to return the second either today or monday. Before I do, we're positive I'm being sent bad PLMs, correct? Drew

I just switch out the cable. Still the same result I'm hoping I didn't buy another PLM when I didn't have to. Any help would be greatly appreciated Drew As an aside I don't have the option to Automatically upgrade ISY under Help. Cant seem to manually upgrade it either. Drew

Hi Michel; This is the second brand new PLM this month. It can't be dead. There must be something else. Could it be a faulty network cable?

One of the error messages is "Could Not Open File [/CONF/INSTENG.OPT] I'm assuming that's because the ISY was reset?

I just plugged my PLM in in the exact order that was marked out. I reset the ISY but now am getting the same error messages. PLM Info/Status 000.0V Not connected I can't 'Start Linking" (nothing pops up) Do I Restore Modem? Please help.

I think I'd like to start fresh. I'll follow the directions for resetting the ISY (Push the pin in) So to clarify, unplug everything. Plug in the PLM. plug in the ISY. Plug the two together with network cables. Reset the ISY Begin to rediscover all devices and carry on Have I missed something or messed something up? Drew

The wiki is telling me not to reset but to reboot. ? Is there a benefit to resetting? (resetting being pushing in the pin button on the back?)

So I'm getting the new PLM tomorrow. Although I have a back I don't trust it since it was with the faulty PLM. I don't mind redoing everything again, I'm becoming a pro. So to be clear, I'll unplug the PLM and the ISY from their power adaptors and network cables. Then I'll plug in the ISY’s port A to the new PLM Plug the new PLM into a power outlet Plug ISY into a power outlet Go to Admin Console and wait for system initialization to complete Then start linking devices. Correct?

I just tried to make a new program and it failed. It spit out a long error message and then told me it was a Bad Request. I hadn't heard that since I was Naughty Santa at the last Staff Christmas party. waka waka waka Drew

I did. I also had no real good back up and had to redo everything (I own that) I didn't mind as it let me clean up a lot of unused programs etc. I noticed a few weeks ago that programs were acting odd (timers would turn a scene on but not shut it off) ALL OFF scenes would leave a few lights on and I'd have to press the KPL button to trigger it a few more times to get it right. I could add one Remotelinc 1 easily but a week later the second remotelinc wouldn't add whatsoever. It occurred to me the new PLM was acting up but before I got a chance to check it I got the warning I posted above. I have another PLM on the way (warranty replacement) and I will again follow the directions. I have unplugged the PLM to detangle cables etc. If I unplug the PLM do I have to unplug the ISY and then Go through some series of 'plug this in first, then this' etc? Or can i just plug in the new PLM and go from there? Drew

Is there a way to test to see if I can restore it? Unplug both the PLM and ISY and power down, then plug in PLM then ISY?

I have a brand new PLM and just got this message. I have also had odd program behaviour since installing the new PLM. Am I to understand I have a defective PLM?

I've got it in the ISY but still with Exclamation marks. I programmed a scene to one of the buttons as a controller and it worked (sometimes I had to push it twice to trigger the scene but I also didn't remove the tin foil from the PLM if that makes a difference) The ISY didn't recognize the scene had been triggered. My next try would be to put the Remotelinc in the barn (its a separate service but still controlled by the ISY) I have two SWL out there version .27 Are they dual band RF devices? If not what are dual band? Drew

Doesn't seem to be doing anything. Should I delete the device and try to find a better place to set it when I try to re add it? Any thoughts on where I need to put the remote to hopefully have a better result in adding it to the ISY? Outside? as far from the house as it'll go and still be found? I'm getting the feeling i'll be burning a few AAA's before I'm done Drew

Hi Brian How far away were you? If I go too far I assume it won't read at all. I've been running everywhere and finally got the remotelinc added but there are exclamation marks beside the buttons. I can't query it either. I add a button to a scene and it seems to add but won't actually control the scene. I have another Remotelinc and had no problems adding it whatsoever. Don't know what the difference is Drew

I just tried that and it seemed to recognize the Remotelinc but it told me it couldn't add the Remotelinc because it Couldn't determine Insteon Engine I've tried a few times. Should I put it in a different room? Drew EDIT I sent this just as Brian added his post. I'll try putting it upstairs and let you know Drew

Sorry for not being clear. I have the older remotelinc 1 I click on the GUI to Link a Remotelinc and it pops up the New Insteon Device window but no other step or anything to get the ISY to recognize and link to the Remotelinc

Hi Guys; I went to the wiki to see how to add my remotelinc and I don't see the same window pop ups that are on the wiki I go to Link Management and select Link a Remotelinc. I get the New Insteon Device window pop up but nothing that tells me to hold the A button until it flashes. I tried this anyway and the GUI told me it couldn't find a device. I believe I have the latest updates and all. Am I missing something? Drew

I air gapped and restored the KPL. Seems to be working. Thanks Larry and Stu Although for some reason the KPL buttons on all the KPLs in the house light up (buttons B-H, A button is off) Is there a way I can also shut off all LEDs in my program? I'll let you know if the timer works tomorrow Drew