Techman

When you reset your data, exactly what did you do? When you cleared your java cache did you check all 3 boxes and then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp

@Will T Being that you now have a current backup it's probably a good idea to replace your SD card with a high quality 16 or 32 Gb card, especially if you plan on using your ISY for a while

If you don't have a current backup then you'll probably lose your prgrams, etc. As a last resort try cleaning the contacts again Error light blinking: ISY cannot communicate with the SD Card. Please ensure: The micro SD Card (on the front) is seated properly. Unplug ISY, remove the rubber cap, using a sharp object, push the micro SD Card in so that it pops out. Push it back in so it clicks in. Apply power to ISY If reseating the micro SD Card does not work, you probably have a defective SD Card. Please consult Replacing/Formatting SD Card

It sounds like your SD card, You should try removing and cleaning its contacts with a soft eraser again. The contacts have a tendency to oxidize. Ttake a look at this article. ISY-99i/ISY-26 INSTEON:Replacing/Formatting an SD Card - Universal Devices, Inc. Wiki

Do you have a VPN, if so disable it. Do you see your your ISY in your router? Check your ISY power supply What happens when you try to access your ISY via the IoX Launcher using the LAN option, any error messages?

@bmercier What's the current version of eisyui When do you think the next release date will be

It's probably best to open a support ticket: https://www.universal-devices.com/my-tickets I

On your eisy configuration tab, is the insteon box checked? What is the firmware version of your ISY994? Is your eisy connected via wifi or ethernet cable?

Clear your java cache, be sure to check ll 3 boxes, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp You can also try removing power from the eisy for 30 seconds Let me know if this resolved your issues

No visible enhancements. Most likely geared towards eisy-ui

Yes, it's still being refined

I don't think it has been formally released yet

Yes, your firmware is current 6.0.0. This is the latest release Make sure your Zigbee abnd Zwave antennas are connected to the correct connectors, if they're reversed it will cause communications issues. You can also try removing power from the eisy for about 30 seconds

In UD Mobile, click on the Home icon, then in the upper right click on the 3 dots, then click on Synchronize. This will add the lock to UD Mobile

Put the Kwickset lock into the linking mode then do an Exclude then an Include from your Zwave menu. Sometimes the locks need to be moved closer to the controller

@EGX What type of device is the Den Closet Light Do you have other Zwave devices in your system, if so are they working Verify that the 2 antennas are correctly installed on the connectors, i.e. red to red

It's best to open a support ticket https://www.universal-devices.com/my-tickets

Try removing power from the eisy for about 30 seconds Let me know if that worked

@stupalermo Take a close look at your loX Launcher login window, does it say to use your portal login email and password?

In UD Mobile try doing a Synchronize

@jim_ Not sure how your insteon support became unchecked. It's possible that you may have accidentally clicked it. At least you're back in business without having to buy a PLM What are your firmware and UI versions? As @Brian H mentioned, a factory reset on your PLM erased all it's data. What you needed to do was a "Restore PLM" assuming you have a viable and current backup. After you get everything working be sure to do both an ISY backup and a Zwave backup Here's the restore PLM info: Click on the Battery icon at the top. This will prevent EISY from trying to update programming on your RF devices which are probably in sleep mode Click on the Restore Modem (PLM) menu option In case EISY cannot communicate (or decides not to if it’s an RF device during the process, you will have a series of nodes with green 1011 icons in the device tree. For each one of those nodes: If an RF device, ensure that the device is in Programming mode (awake) Right mouse click | Write pending updates If the above procedure fails on many of your devices, it's highly recommended that you follow the instructions for Restore Devices.

What are your firmware and UI versions? On your configuration tab, is Insteon support checked The USB PLMs are back ordered and not expected to be available until November

The Zwave module will not work unless the antennas are connected The zwave module has a range of about 25 feet taking into consideration walls, etc. Zwave is an RF mesh network and requires either a range extender or other modules to relay the zwave signal beyond the range of the zwave controller module.

The antennas, are required and are included with the module. they're about 3 inches long and come wirh an elbow which allows them to install in a vertical position.

There are two external antennas, one for zwave and one for zigbee. They attach to those coax connectoers.