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Portal maintenance 2026-03-17
Portal maintenance 2026-03-17

Techman

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Everything posted by Techman

  1. @DirtRoad Try removing power from the PLM and the ISY, then power up the PLM, wait about 15 seconds then power up the ISY If your able to access the ISY via the admin console on your LAN then the router is not the issue.
  2. Clear your Java cache, including all installed applications, then download the ISY Launcher - https://isy.universal-devices.com/start.jnlp
  3. @tritip.films What PC operating system are you using? What's the firmware and UI version showing on your Polisy? What version of Java are you running? Did you clear your Java cache, including all applications, before downloading the ISY Launcher?
  4. Factory reset procedure After the reset do a restore device 1) Pull out SwitchLinc Set button to remove power 2) Wait 5 seconds 3) Push in Set button and hold it. Do not let go SwitchLinc will emit a long beep 4) When long beep stops, release Set button A few seconds will pass SwitchLinc will double-beep The connected load will turn on
  5. @Michel Kohanim Any updates from Insteon on the PLM? Will they license the technology to you?
  6. It appears that there's a password/authentication error when you use the LAN Make sure that AUTOMATIC DHCP is enabled in the ISY configuration Are you using the latest version of Java 8? Try cleaning your Java cache including all installed applications, then download the ISY launcher.
  7. What is your firmware and UI versions? Are you using the ISY Launcher to access your ISY?
  8. Some Z-wave devices include extra nodes, it's possible that some controllers use those nodes. In order for UD to eliminate the phantom nodes they would have to look at every available Z-wave device which is time and cost prohibitive. Best to follow the advice in the posts above.
  9. Why not create your own custom .wav sounds using an open source program like Audacity. It's quick and easy.
  10. @GQuack It's recommended that you update the ISY to 5.3.4 prior to the migration. You should also update the Polisy to the latest firmware prior to the move, Here's the migration notes: Polisy:User Guide - Universal Devices, Inc. Wiki (universal-devices.com)
  11. Are you bringing back the Insteon forum? Yes. It's high on our list of to-do's and it will be coming back soon. What happened to smarthome.com? Another entity has purchased the smarthome.com domain – Insteon is no longer connected to Smarthome. You’ll be able to buy Insteon products directly through Insteon.com and other partners in the future. If you still have unanswered questions, please reach out to support@insteon.com - response times are long while we rebuild the team. Thank you for your patience and understanding.
  12. Clear your Java cache including checking the box all "installed applications" then run click on this link: https://isy.universal-devices.com/start.jnlp This will install the ISY launcher on your desktop. Are you running Windows or a Mac? What's your ISY firmware version?
  13. For those that made the leap forward there's no reason to turn back. I expect, based on what the new Insteon owners have said thus far, we will see the Insteon devices become available again. The timeline is uncertain due to numerous constraints, have patience. Riddle solved.
  14. Several years ago I was told by the head of product development at Smartlabs that they were working on developing a programable touch keypad. I don't know if it ever made it off the drawing board or if they ever developed a prototype.
  15. Agreed, change the name of the forum. The new company is called INSTEON TECHNOLOGIES, LLC.
  16. It's possible that some of the data a particular node server needs is internet based, thus the connection to the internet in order for the data to stay current.
  17. Once the node server is installed on the Polisy it's linked to the Polisy UUID. The only reason I can think of for it to access the internet would be for portal access or to check for updates.
  18. @MrBill It's time to do an experiment, disconnect your Polisy from the internet and lets see what works and what doesn't.
  19. It was in an email sent out to Hub users. I just came across it, I don't have a Hub, but I did send Ken an email the other day asking hime to keep us apprised as to product availibility.
  20. Many of you asked about product availability. We started talking with the factories prior to acquiring Insteon to ensure we were able to obtain components and get the assembly lines ready to go as soon as possible. My confidence was high then and now that I'm in the driver's seat, we are pushing things forward. We aren't ready to share timelines yet but I will let you know as soon as we have something concrete. Those that aren't joining us on this journey, we are disappointed yet understanding given the past experiences. We wish you all the best. On behalf of the whole Insteon team we thank you for your trust in us and please let us know if we can do anything better or if you have any concerns. Best regards, Ken Fairbanks CEO, Insteon Technologies
  21. Take a look at the Aeotec multisensor 6. It's a Z-wave device if you're so equipped.
  22. NO, you can't use a dimmer switch on a fan motor. You would need either the on/off module or the 2477S. It also depends on the amperage of your fan. They both support up to 15 amps
  23. @silverton38 Send them a request via the link below, they want to hear from their users. Tell us what you think — Insteon
  24. Maybe they'll sell the Smarthome domain, it would give them some nice working capital Looks like the new Company is going to focus on the Insteon Hub and Insteon devices. If they decide to take that direction, I think it would be a good move. For now, they need to focus on quality not quantity.
  25. The Smarthome web page is now gone, not sure if it's coming back. Insteon.com is still up. The name of the new company is Insteon Technologies, LLC

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