Javi

That is a success message, so the call is making it to Portal. If you received a notification on test, then Portal can contact Mobile Device. To access Permissions on Android, long click the app icon then select App Info (i) icon > Permissions > notifications then verify all are enabled. On iOS this is in the iOS Settings > UD Mobile > Notifications. Are the notifications listed on the Notifications Tab? The notifications tab request notifications from server so it is independent of Notification Permissions. So, if they are not listed on the Notifications Tab, then the notification is not being sent to the correct account, device, or group. Are you sending notifications to a specific device or group? If you are please verify the group/device id is correct. If using group verify the device is in the group. If none of the above solves the issue please copy the "Actual" part of the Network Resource and post here, be sure to remove your API key before posting.

There were no production releases until today, so likely not cause by app update. Check app permissions for notifications. Notification settings have a test button, does this work? Verify API key doesn't have a space at the end.

Version 1.0.32 Changed UD Location Services Polling delay to Alarm Manager APIs. Added WiFi connect/disconnect as triggers for location update in UDM Location Services. Added Geofence Logs Delete. Added Package Update listener to restart UDM Location Services. This release will allows UDM Location Services to have an additional trigger to request location. When the device connects to WiFi location update will be requested immediately. When the device disconnects from WiFi location update will be requested after ~2 minutes.

Hi @HABit, Thanks for the report. Fixed negative entry in timer dialog for iOS in version 1.0.26 You can work around this bug by first deleting the "-" symbol before entry.

Beta Version 1.0.25 Removed background location access at Apple's request. This does not appear to affect Geofencing. Please report on UD Mobile sub-forum if geofences are not triggered.

Hi @TJF1960, Version 1.0.30 is awaiting approval from Google, this can be anywhere from a few hours to a couple of weeks. Instructions to join beta can be found here https://forum.universal-devices.com/topic/35626-ud-mobile-android/

Beta Version 1.0.30 Added Geofencing, UD Mobile Location Service, and Notification Settings to alert users when eisy disconnects from Portal. Basic Setup Example: Geofencing: Geofencing provided by Google Play Services is broken and acknowledged by Google. Play Services Geofencing will work when any app using Play Services APIs updates the System Location, but will not trigger a geofence until UDM or another app updates the system location. To get around this issue UD Mobile on Android implements a Location Foreground Service to poll the device location. UD Mobile Location Services are disabled by default. UD Mobile Location Services: UD Mobile Location Services are services to assist with Geofencing and will consume battery. UD Mobile Location Services are NOT required for Geofencing however Android may not update your geofences until another app or the Android system requests location. If you are in your vehicle with Android-Auto/Google-Maps running then UD Mobile Location Services should not be required as these types of apps will update the Android System Location. UD Mobile Location Services will run in the foreground and will be shown as actively running in Notifications and Android Settings. Polling interval for UD Mobile Location Services can be updated to any Geofence Enter/Exit commands. This will allow users to set larger Geofences to increase polling interval as the user gets closer to a desired smaller radius Geofence and decrease polling interval as they get farther from desired smaller radius Geofence. The UD Mobile Location Services may have bugs so please report any issues in the UD Mobile sub-forum. Logs for both Geofence and UDM Location Services can be found by pressing the log icon at the top of the Geofence List screen. System Notifications: Notification of System connect/disconnect from Portal is implemented in app but is not yet in production for all users. There will be a separate announcement about release date and how to disable this feature.

Hi @asbril, Geofencing in iOS is still in Beta and Apple wants some adjustments to the location permission requests before release to production, so it will likely be at least another week before it is live in the app store. Currently Geofencing on iOS issues a direct commands to any node/variable/program/etc. So there is no Occupied node, but something similar could be setup using a variable.

If the issue is only on a select number of devices, then it is likely an issue of communication from PLM to Device. Try to restore the devices or factory reset the device then include. If the issue is with all devices then it's likely PLM issue.

I'll push to the production app store today. Will likely be 1-3 days before it is live in the production app store.

Hi @DennisC, Yes, I can add any icons available from Google Fonts without royalties. If you find any that suit your needs give me the URL or name and I will add them. https://fonts.google.com/icons?icon.style=Rounded&icon.set=Material+Icons

Added to our list, but we are currently months out for new features. https://github.com/UniversalDevicesInc/UD-Mobile-Android/issues/44 While this is not implemented into UD Mobile I've done it before with tasker. Adding camera feeds to UD Mobile is high on our list, but I do not have an ETA. In case you are interested in DIY implementation. Doorbell sensor: https://voiceforiot.wordpress.com/2018/10/06/traditional-doorbell-wireless-sensor/ Triggering video, this is on a watch but could be on a phone also:

It is in Beta, we are waiting for approval of 1.0.24 which has geofence bug fixes. If no other issues are reported 1.0.24 will be pushed to production. Beta testing info: https://forum.universal-devices.com/topic/35814-ud-mobile-ios/

Yes, if you don't import backup then each device is independent just like favorites.

This is possible, although the app will attempt to save all geofences in a disableds state. The app will save any geofences created but will be disabled if a backup is installed on another device, unless the device importing the backup has a geofence of the same name already enabled. If geofences exist on the imported device which are not in the backup file they will be recreated automatically. So, If you are administering the app and creating backups to import on another device (i.e. wife's phone) create both geofences before exporting the backup. When the backup is imported enable the desired geofences on the imported device. The next time you import to the other device (i.e. wife's phone) the previously enabled geofences will remain enabled even if the enabled status was different on the device exporting the backup file.

While UDM supports multiple accounts it (currently) does not have a way for Admins to change/restrict settings on a remote device. I you have access to the device you can hide the system on the Home Tab along with hiding any commands in the Node's Dashboard then Lock Edits. Locking Edits will (1) prevent selection of items on the top bar in any screen and (2) prevent anything on the Admin and Settings Tabs from being selected, with the exception of entering a pin to unlock. Now the user will only have access to favorites unless they have the pin. With regards to geofencing it should keep any regions enabled which were previously enabled. https://wiki.universal-devices.com/index.php?title=UD_Mobile#Backups

I think the use case is very dependent on your connected equipment and number/age of occupants at a location. If occupancy is already established by a security system this could trigger notification if a program determines all occupants have left the neighborhood and the system is not armed. For users without another occupancy trigger this could be used to turn off/lower energy consuming appliances such a lights, thermostats, and water features or verify entry points such as garage doors are closed.

Hi @ctviggen1, With regards to instructions they say install UD Mobile then "Let UD Mobile guide you the rest of the way". UD Mobile will guide you through scanning, cable installation, Insteon Modem Installation, and/or Z-Wave connection. I understand your frustration, however the instructions were not followed. We are here to help so please let us know where in the app you encounter "Could not match section", and if you are using Android or iOS? This is likely an app bug which may not have been encountered by testers as we are outside of normal onboarding.

This is on our list for UDM. The user code changes do no use the standard command structure so it is a separate implementation.

I think this is the biggest issue, users try to use this to determine when they are at a location instead of in the neighborhood. The battery comment was regarding Android which has individual settings for global an app battery usage. Global settings may prevent location triggers, app settings will prevent network communication even if triggered. So many permissions and settings need to be changed on android and some MFG may not honor the OS level settings.

Thanks @Geddy removed status until geofence is crossed. Duplication of geofence when editing region fixed in next update.

Maybe after some other higher priority items. I've played with these in the past with mixed results and all the beacons untimely ended up in a box somewhere due to the inconsistencies.

Hi @apostolakisl, It is only on iOS currently but will be the next on our feature implementation on Android. With that said, Geofencing on Android is very dependent on the MFG and battery conservation settings and may not work well for all users. Geofence regions on Android need large minimum areas to be accurate. Somewhere between 200-1000 meters which is greater than the minimum area most people want. The lower end requires that your device is already requesting location updates (i.e. navigation) or the app is requesting location updates frequently (similar to having navigation running).

Hi @oskrypuch, Currently the app has edit locks but not a global setting to lock the app. This allows admin to hide devices/folders which they do not want others to access then locking edits so they cannot be unhidden. https://wiki.universal-devices.com/index.php?title=UD_Mobile#Edit_Locks Pin has been requested before, however in my opinion it adds more complexity and little security. Most mobile devices already have a pin and/or biometric locks, so if somebody has access to your device then they likely already have your pin. Depending on your platform there are other ways to lock apps, there are app on Android dedicated to this purpose. On iOS I believe the Screen Time app can do this if you set the daily limit to 0. I will add this to our list, but the priority will be very low compared to other features of higher priority.

Hi @ctviggen1, The error you are getting because the system has not been approved for remote connections. Go to the Admin Console > Configuration > Portals to approve remote access. This is a security to ensure nobody other than you can access your system. With regards to the QR Code, you can generate one online using the instructions linked below. However it is not necessary, simply select Polisy as the system type and the app will not prompt for QR Code. Using this method you will need to manually select, or enter, the system as the App's System Finder has no way of knowing if a system found is the intended system. The QR Code gives the app the UUID so it compare found systems to the scanned UUID. https://wiki.universal-devices.com/index.php?title=UD_Mobile#Damaged_QR_Code