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Everything posted by Javi
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From the main screen on the favorites tab click edit (pencil icon at top), click the favorite you want to change, click edit. Finally change the Display Status to whatever you want (i.e. Current Power), click save then disabled edit mode by clicking the edit (pencil) icon at the top.
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Was the UUID cleared on the the old system or new System? This should be done on the old system to link the new UUID. The UUID error message should signify the UUID was cleared. Does it still show at the top after pressing? After selecting the system from the remote url search, you will need to synchronize.
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Yes, most favorites can be migrated assuming the node addresses are the same. Go to the existing system's settings from UD Mobile >Settings Tab>Systems> Your System, scroll to the bottom and click clear UUID. If you have local connection settings, set the Local IP Address for the new system. If the app did not force you to select the system from Portal correct the remote url. In Remote Connection Settings click the search icon next to the remote url and select the new system. If using a different portal account delete the portal account from remote from remote connection settings and login to the new account. https://wiki.universal-devices.com/index.php?title=UD_Mobile#Migration
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Do you get a dialog showing "Admin Console (Lan)" and "Admin Console (Cloud)" when clicking the UUID?
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UD Mobile supports basic program write|read. Some conditions and actions are still on our list. Supported conditions (IF) Schedule|Control|Status|Parentheses|Comment, and actions (Then|Else) Command|Wait|Comment. Other functions include reordering conditions/actions, moving to folder, and Program create|delete. Triggering Programs from programs, Network Resources, and any condition|action with state|integer Variables is not yet supported. In addition to supporting programs the app can show all programs linked to a node from the Node's dashboard, from top bar setting button. And will show all schedules, any program with a date/time condition, in "My Schedules".
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Great! Most functions can now be accessed from UD Mobile with firmware 5.0.16 and greater.
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Can you "open with" when right clicking the file and verify it is opening with the Java Launcher? If the java launcher is default verify the security settings in "Advanced" are not set to "Never..." or "Do not..", then reset Java security prompts "Restore Security Prompts".
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Please try downloading the file directly from the ISY by using the method suggested by Mr. Bill . http://IP.ADDR.GOES.HERE/admin.jnlp where IP.ADD.GOES.HERE is the local IP Address of your system. Does this file download? This skips the launcher program which downloads the correct admin.jnlp for your firmware.
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Have you tried power cycling the ISY?
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I think it is a Mac security setting which is dependent on Mac Version. In my opinion this is an issue with Mac OS not notifying the user and deleting or not allowing files to open without prompting the user. Mac will alert users once about unknown developer then nothing after that for the same file. Process for allowing files from unknown developers to run depends on MacOS version. Below is all I could find from apple, but I know this is not how I've allowed in the past. There was a small window (maybe 5 minutes) where you are allowed to run the app after download and must open Preferences (now called System Settings) then go to, I believe, security where there will be a prompt to allow program to run. https://support.apple.com/guide/mac-help/open-a-mac-app-from-an-unidentified-developer-mh40616/mac
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https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Troubleshooting_Flowchart What error(s) are you getting?
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Supporting PG3 Node Servers and/or ZMatter Nodes will require them to make changes. I believe their integration is of our firmware version 4.x versions, 5.x added new device types. There is not much we can do if they do not upgrade their integration. Most of the static commands (i.e. Insteon) will continue to work but new commands (i.e. node servers) may not work unless they have the same command definitions accepted by Insteon.. ISY does not require polling if subscriptions are implemented, this is true in both 4.x and 5.x.
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Is there an error in the log? The log shows both when UD Mobile received the the fence crossing event from the Android Operating System and when the enter/exist commands succeed or fail. Currently the app is not checking the coordinates only requesting so Android Operating System gets the update. So it could be any of the following. If you can narrow the issue it would be very helpful. Command Failed. This would be logged as a failure but the app should still show the correct status, even though the ISY was never updated due to network command failures or Android blocking network access due to battery saving or restricted background access. The Android OS never notified the App about the fence crossing. Currently the app does not calculate fence boundaries, it relies on the Android OS to calculate and notify of crossing. The app does request location when Location Services are active to force the Android OS to update location as some Android devices are not doing this as intended. If this is the issue there will be no fence crossing logs in the app only location updates if location services are enabled. If we can verify the app logs the correct location but the Android OS did not notify the app, then we may be able to calculate the fence in app. The GPS coordinates are inaccurate. Users will need to check the logged coordinates as sometimes Android is over a quarter mile off of the actual location, if this is happening then increasing the radius solves the issue. My wife and I both have Pixel 6 XLs, my phone was constantly showing outside of the fence while home with 500m radius. My wife's fence is set at 200m and accurate all the time. I needed to increase mine to 700m to avoid erroneous exists entries. . For users experiencing intermittent connection failures we recommend increasing the fence size and/or creating multiple fences. For example create a 700m and a 200m with the 700m being the trigger for both entry and exit. Then setting the 200m with entry only command. This way, if the 700m fails for some reason the 200m may trigger the enter command. The same can be used for missed exits with a larger fence (1000m) only triggering exit.
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Please send me a PM with copy of the UDM backup file or check the Geofence Log. As of today, all logs received from users show either a setup error, disabled Geofence, or the issue was resolved by increasing the Geofence radius.
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I'm not sure how the YoLink Node Server gets data, this would be a question to ask the YoLink Node Server developer. Some devices/services can be connected locally without cloud service (i.e. openSprinkler, iTach), some devices/services require a cloud component (i.e. weather data not obtained from your own weather station). IMHO if you own the device and it is on your local network you should not need a cloud service for local connections. If you own the device, it is on your local network, and you are required to have a cloud service to query/control from the local network, then you have to ask yourself how is the MFG covering server cost. Every connection requires the MFG to foot the bill to maintain the server. We have all seen many companies offer these services for free then later realize they are losing money due to server cost. At that point they shutdown or charge a fee for access to the device that you thought you owned.
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In the program are you controlling the Scene or the KPL button? Due to Insteon limitations Keypad Link buttons can only be changed by a scene, not a direct command.
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Are you using Safari? Safari may be unzipping the file but it is possible other browsers have a similar feature. A Google search will show you how to disable this feature. Hovering over the link below shows it is a zipped file
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Beta Version 1.1.0 Added PG3 UI for Local Connections. Added PG3x Remote UI for PG3x (Portal account required). Please report any issues on the Universal Devices Forum. Note that Local Connections require that Local Connection Settings are enabled and valid for your System (Settings-Tab > Systems > Your System > Local Connection Settings). Local Connection Settings requires location permission and your WiFi SSID. Polisy requires manual upgrade to PG3x for remote connections, eisy shipped with PG3x.
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Please send me a PM with a copy of the UDM backup file so I can review the logs.
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The only thing that sticks out is secure https entry. I think you need to use the URL to ISY from portal not "my.isy.io". Maybe post in the Mobilinc forum and somebody else may know.
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Thanks! FYI: You can restrict access if you have access to the device you want restricted. Install and synchronize. Create favorites if needed. Hide the system on the Home Tab or hide any folders/devices you don't want them to access. Then Lock Edits from Settings > Global Preferences. This will prevent the user from unhiding hidden nodes/folders, Editing any Nodes/Folders, and Accessing anything in Admin or Settings Tab unless they have the pin used to lock edits.
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You referenced iPad, Apple disables App Transport Security In iOS 10 and macOS 10.12 and later for local loads. https://developer.apple.com/documentation/bundleresources/information_property_list/nsapptransportsecurity/nsallowslocalnetworking
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Try using http instead of https for local or vpn connections, this should avoid cert validation.
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Changes to Ecobee settings in ISY interface not "sticking"
Javi replied to DCiplickas's topic in Ecobee
Are you pressing the button after changing the drop-down? -
Does the issue persist today as we had a portal issue resolved late yesterday? Can you verify the app has Always Access to Location as Some above have reported the iOS upgrade may have reset the permission?