DennisC

When you get to the main page, refresh the page and it should load. Not sure what browser you are using, but on Chrome, that's semi circle just before the web address. Once you are in, go to the hamburger menu in upper left corner and select system from the bottom of the page. There you will see the version of IoX. You should be on at least v6.0.4. If not upgrade packages on the same page. Previous version had a bug that required a page refresh to load. There is no longer to set up eisy UI, info should just load. Use the menu to go to pg3, nodes, program status, or settings. Note: you can not edit or create programs from here yet, for that, use admin console.

Does http://eisy.local work? As I posted above, when you use port 3000 (which is no longer recommended) you are using a local port. That means your login credentials are your local credentials, not your portal credentials. If you are using https://eisy.local or http//:eisy.local, sign in with your portal credentials. If you receive a network error, then I suggest going to https://my.isy.io/index.htm and try to login with your portal credentials. If that still doesn't work, or you can login to the portal but not eisy UI with the same credentials using either of the two addresses I posted, then open a support ticket. Note: you could try a reboot first. For your information, UD is moving towards single sign on, meaning all logins will be using the portal credentials. As I said earlier, using port 3000 causes issues with some plugins.

I agree, and unfortunately, while I support UD completely, they have not always been good at disseminating information. For awhile we were being told when a new upgrade was available and what corrections or new additions had been included. Not so much now......

Try accessing PG3 via web browser by this address: http://eisy.local:3000/ @Geddy Using the local port 3000 is no longer recommend by UD. When using port 3000, there are certain plugins that disconnect and then reconnect. This happens when trying to access pg3, eisy UI, or UD Mobile (local) when using this port. That is why I suggested using the official method for accessing pg3. I know this from a support ticket on this issue. UD is aware of this and they are working on an alternative, but for now they recommend staying away from port 3000. I believe there are some post that include reply's from UD staff also mentioning this.

Thanks for the screenshot. I think the key to your issue is displayed in the screenshot. Notice it says "getting list of purchases"? To me, that means it is not getting the list and therefore, pg3 doesn't know you have purchased the plugin. There is a shortly of things I would try and if they don't work, I suggest you stop and open a support ticket with UD. Try rebooting, wait about 15 - 20 minutes and try again. Make sure when you log in you use your portal credentials. How are you accessing pg3? Right now, if you are on eisy, the official way to access pg3 is from https://eisy.local or http://eisy.local. Log in to the portal and double check your portal subscription is active and eisy is online. Try running upgrade packages, be sure to wait for the notice to reboot and give ample time before logging in again.

This is the kind of thing you should open a support ticket with UD on. Chris would be able to determine if it can be linked to UD device, or maybe even make a small tweak to make it so.

Go back to the main dashboard. Along the top menu there is an item that says Purchases. Is Yolink listed as a purchased plugin?

Something that is worth mentioning, the Elk M1XEP should have DHCP enabled in the M1XEP set up. Then go to your router and make sure the new IP address has a DHCP reservation for the IP address. If you don't do this and there is a power failure or your router gets rebooted, you may end up with a new IP address for your Elk system. If this happens you will be right back where you were and you will not have communication between easy and Elk.

Can't see Elk zones change status in what app? Not sure if you are talking about in eisy or something else? By Elk software, are you talking about Elk RP2? That is where you can find out what IP Elk is using. When you connect to your site, the is a popup to connect to the Elk M1XEP. You should be able to see the IP that was last programmed on the right side. Once connected to the M1XEP, there are various tabs for settings. If you are talking about easy, you need to sign in to PG3x and go to the Elk plugin, configuration screen to configure the Elk's IP address for the plugin to connect with it.

Instead of testing for a known value, can you include a "if it is not" and add all of the known values?

Here is the complete migration instructions: https://wiki.universal-devices.com/Eisy:User_Guide#Migration Follow the instructions and you shouldn't have any issues. By the way, you do not unzip the backup file.

What does "fail" mean? The preferred way to access eisy UI is either: https://eisy.local or http://eisy.local What happens when you try these? Note, there is a bug that gives you a blank screen , refresh the page and it should then load.

Maybe try a new power supply. Sometimes the power supply gets flacking and the light appears but unit doesn't start up correctly.

Take a look at the document below. While not specifically for eisy, it is still relevant. https://docs.universal-devices.com/production/The+ISY994+Home+Automation+Cookbook.pdf

I'm kinda confused by what you are saying, on the notifications tab there is no selection pull down for more than 1 system. I also have eisy's at 2 different locations, running v1.5.5 of UD Mobile and have no issue deleting notifications.

Are you on the latest version of UD Mobile? If so, I would suggest opening a support ticket.

If I remember correctly, UDMpbile has been having some issues connecting with pg3. Try searching for a post from Javi about it. If this is happening when you are in your network and you are using local connection in setup, try removing the local setup. If I am remembering all of it, it has something to do with the local connection. Don't remember if the fix is out yet, but make sure you are on the latest version.

So we all know, what firmware version of eisy are you running and what version of pg3 are you on?

Because programming doesn't happen overnight. Many things can now be done in eisy.local with no Java, but not everything. For example, program creation and editing must still be done in the admin console.

Just to double check, there are two ways to add IP to the Launcher. The first is: https://eisy.local:8443/desc. The second is https://xxx.xxx.x.xxx:8443/desc. Replace the x's with your IP address. Be sure to try both of them.

You can also use this button and connect to it. https://www.amazon.com/883LMW-LiftMaster-Button-Control-Security/dp/B07W5RMN56/ref=asc_df_B07W5RMN56?tag=bngsmtphsnus-20&linkCode=df0&hvadid=80401905752479&hvnetw=s&hvqmt=e&hvbmt=be&hvdev=m&hvlocint=&hvlocphy=98088&hvtargid=pla-4584001431278556&psc=1

Try rebooting both your router and then eisy. Followed by clearing all 3 boxes in java when deleting files and downloading a new start.jnlp.

What you are seeing would be normal. You would need to follow the wiki instructions to create a Favorite. On the favorite page, click the + sign to create a favorite with a custom name. For example, Elk Area 1. Next go down to Display Node and navigate to Area 1. Now move to Display Status and select Armed Status.. Then it Save in upper right. Once this tile is created, you can then follow directions from my post above to add mapped values. To get full benefit from UD Mobile, most create a Favorites tab and add custom tiles for items we want to monitor or control regularly. It also provides quick at a glance of what we want to see and status, if you add color changes based things like on/off, temperature, etc. There is ample information in the wiki for UD Mobile on how to add Favorites and custom tiles.

I would add that you can not beat UD Mobile for a mobile device app. I originally also used Mobilinc and UD Mobile is faster, easier, has much more functionality, and better documentation. In addition, it is actively being developed, with a very involved and helpful developer. While UD Mobile is free, it can be used without cost for local connections and as previously mentioned for remote access with port forwarding. The only cost involved would be a yearly subscription to UD Portal, which gives you secure remote access and makes pg3x easier to run for adding plugins.

Are you on armed Status?