DennisC

ZigBee support will be added in near future, as per UD.

By me, our local library will 3D print for you.

Follow directions here: https://wiki.universal-devices.com/index.php?title=Main_Page#ISY_Not_Found

If you are upgrading from an ISY994 to Polisy with Zmatter, no you should not install the dongle first. Instead, flow these directions:

Have you tried rebooting Polisy and trying again?

Check here:

Glad you got it working. By the way, you can do the same with the Node Server, along with a selection of different sounds.

Any thing in the error log?

Are you using the Pushover Node Server? If so, that's not what my NR address looks like.

eisy is not designed to manually set the IP related settings. It currently only works with DHCP. You need to upgrade to the latest version before doing anything else. Take a backup and then press upgrade packages.

Which is why I posted from the user guide how to troubleshoot your problem. Did you follow the procedure and what were your findings? If you are reluctant to troubleshoot this yourself, you can open a support ticket with UD.

You can troubleshoot with the User Guide starting here: https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Can't_Find_eisy Also, after the address is entered in the Launcher correctly, you can hit the save button and it will create a file of the address. You can then use the load button to import the file you previously saved with the correct address.

As far as I know, what you followed is the oh way for now.

To answer your other questions, yes ISY 994 is at end of life. She Polisy was to be the replacement, it was short lived do to supply chain shortages for parts to build it. Hence eisy was born, which all that's currently available.

@Jimbo.Automates Take a look at Chris's last paragraph in the fist post of the link I provided below. I think it explains this.

I think you would be better off picking up a small UPS at a place like Costco. They are still inexpensive and you get the benefit of power filtering. However, if you're using Insteon, don't plug the PLM in to it.

This issue has nothing to do with Node Server. I had reported this issue on Polisy and UD confirmed it as a bug in the admin console. It was given a low priority status and remains uncorrected.

If you are running dual monitors and the admin console is not visible when you open it, try following this: https://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Minimized/Invisible_and_Cannot_be_Restored

Faulty power supply?

Has the Portal ever shown it connected? Have you successfully gone through the steps of adding trial license and approval?

This may be dumb suggestions, but have you rebooted and do your firmware and UI match?

For Zwave, have you tried X-ray with Interview? I think others have reported that it connected their devices. What is the status of your eisy in the Portal, have you included your eisy and approved it?

First, can you verify what device you are using? You indicate ISY, but you also indicated firmware v5.5.2. Then you go on to talk about Polisy? Did you mean PG3? If you are using Polisy or eisy, you should upgrade to v5.5.3 as soon as you get in. If you are speaking about using the Launcher to open admin console from a local connection, try using http://xxx.xxx.x.x:8080, not 8443. If this not what you are trying to do, please explain. Also, after upgrading you need to clear Java cache and download an update Launcher.

Just to be clear, you click on the zip file you downloaded when upgrading. You do not select a file from within and you do not unzip the download.

You can start here to find more: