DennisC

Hope all goes well!

You would probably be better off asking someone who has all ready upgraded. I need to hold off because I will be away and want to make sure all is working. But, I don't think you manually add your Node Servers to PG3 for eisy. I think you should be taking a PG3 backup before the migration and then restore your backup on PG3 for eisy. If I'm wrong, someone please correct me.

I think this is what you want:

The ISY 994 is at end of life, there will be no further updates for it, although if a major security flaw is discovered, UD may at their discretion act upon it. It's really going to depend on you and if you wish to take advantage of newer developments, Alexa, Google voice integration, Node Server's, ect. In my old system, the ISY 994 was very sluggish, opening and saving took a long time. When I upgraded to Polisy, it was much faster than my 994 and eisy is said to be much faster than Polisy. While I have one eisy, I haven't put it in to production yet.

You should use the IoX Launcher: https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Accessing_eisy

Your UI and firmware need to match. You should follow @Geddyinstructions to upgrade your UI.

Asbril, I think you would follow this post:

@Chris Jahn, Everything up to this point was very clear. At this point, if you are migrating from Polisy to eisy, do you plug the ZMatter dongle directly in to eisy, enable Zwave, save, and then restore the "migration" backup from Polisy to eisy? Thanks for getting this to work.

Already have the cable and there is plenty of room for the cable end. Dimension perspective can be hard to gauge without a reference.

I took a slightly different approach with my 3D dongle holder. It needs some tweaking, as I am still learning how the drawing program works. I wanted something that was enclosed, so there was no chance of the dongle coming free. I added a cutout at the bottom for a USB extension cable connector and for good measure I included a script on the front for additional air circulation.

No issues now.

If you need anything, I will be available in about a hour.

Yes, it's still happening on my remote Polisy, which I believe is on v5.4. I haven't been there in awhile to upgrade.

Yes, it's still happening on my remote Polisy, which I believe is on v5.4. I haven't been there in awhile to upgrade.

Having the same issue. Flaging @Javi

I'm seeing the same problem tonight. FYI, @Javi

Try going thru the troubleshooting steps here: https://wiki.universal-devices.com/index.php?title=Main_Page#ISY_Cannot_Communicate_with_ISY_Portal and here: https://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Minimized/Invisible_and_Cannot_be_Restored and here: https://wiki.universal-devices.com/index.php?title=Main_Page#admin.jnlp_does_not_start_the_Admin_Console

I would suspect the PLM is on the way out.....

Polisy came out 3 years ago and there is a commitment from UD to continue to develop and support it until at least 2026. The reason for moving to eisy was the availability of components used in Polisy were either no longer available or extremely long lead times. Everyone needs to make there own choice about what is right for them.

Here is the post I mentioned:

If your eisy version is 5.4.5, it needs to be upgraded first. Run the package upgrade button on the configuration page. Be patient, as it may take awhile to fully upgrade. If the button doesn't upgrade for you there are several posts describing a command to issue by ssh into eisy to start the upgrade process.

It is in the instructions starting at step 4: Migrating from 994/Polisy to eisy Note Z-Wave nodes are not automatically migrated: Note Z-Wave migration can only be done from 994/500 Series board Make sure the ISY994 is already upgraded to 5.3.4, The eisy OS should be at level 13.1 or greater. Just in case - Note the IP address of the ISY994 and the eisy. Backup your 994's Z-Wave dongle (Admin Console | Z-Wave | Utilities | Backup | Full) Backup your 994 (Admin Console | File| Backup ISY). Note where you placed the backup of the ISY994 it will be needed in step 7. Plugin the PLM to your eisy Restore the backup of the ISY994 on the eisy (Admin Console | Help | Restore ISY) from the location saved in step 2 Log back in to IoX and make sure INSTEON Support is enabled (default username/pwd = admin/admin) If this is a new PLM, Restore the PLM If you have Z-Wave Make sure Z-Wave Support is enabled Reconfigure any software utilizing the ISY994 to point to the IoP (From Step 4), restart the other software, if necessary. If you have ISY Portal on your 994, follow these instructions to migrate your account, license, and Alexa/Google Home settings This will also migrate all node server licenses from your Polisy to eisy If you have Network Resources, please make sure you open and save each and every one individually Make a backup of your newly configured IoX.

You should take a look at these steps if you haven't already: Can't Find eisy First and foremost, all VPN software block discovery of eisy on your network. As such, if you have a VPN software running, please turn it off. If you have a modern router, eisy advertises itself as eisy.local on your network. As such, and in most cases, you should be able to find eisy at https://eisy.local:8443/desc. What you need to do is: In IoX Launcher, click on the Add button Enter https://eisy.local:8443/desc into the dialog Click on the OK button If you are still having a hard time finding your eisy, it's best to check your router's DHCP client list and look for a device that has the same MAC address as the one the label at the bottom of your eisy. eisy's MAC address starts with 00:21:b9. Once you find the IP address for eisy, in this example, 192.168.1.122, then In IoX Launcher, click on the Add button Enter https://192.168.1.122:8443/desc into the dialog. Note 192.168.1.122 is an example. You should use the IP address for your eisy. Or this: ISY Launcher cannot find ISY Make certain that you are using ISY Launcher. This is a MUS If you have VPN software running, Admin Console cannot search for ISY on your computer. Please disable the VPN, find ISY's IP address and then click the Add button and enter it manuall Make certain that, after reboot, the pattern of lights is as described her If you have recently changed your modem/router, please follow these instruction If you have any firewall software, make sure it's configured properl If all the above have been checked, it's almost a guarantee that that your ISY is not on the same network as your computer. Perhaps at some point you might have configured ISY with a static IP address. Or, that your WiFi network is not connected to the wired network.

Try going thru the troubleshooting steps here: https://wiki.universal-devices.com/index.php?title=Main_Page#ISY_Cannot_Communicate_with_ISY_Portal and here: https://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Minimized/Invisible_and_Cannot_be_Restored and here: https://wiki.universal-devices.com/index.php?title=Main_Page#admin.jnlp_does_not_start_the_Admin_Console

When you are ready for your move, you can exclude first, then include all on eisy. It is best whenever adding a Zwave device, even brand new, to exclude before adding.