Brian H

The Memory and Error LEDs flashing is a can not communicate with the network. https://wiki.universal-devices.com/index.php?title=Main_Page#Front_Panel_LEDs.2FLights. If the RX and TX LEDs on the back are also off. You may want to check the network cable and device it is connected to see if its jacks LEDs for the ISY994i are also both off.

The plastic seems to be quite brittle. If you look at how the pins and PCB is fastened to the back piece. That could also put stress on the back if the pins are firmly held by the outlets socket connections. I have worried about unplugging a few of mine. That seemed to be resistant to removal from the outlet.

Steve Lee posted on the Insteon Forums. There is lots of things going on but can't comment on it right now. https://forum.insteon.com/forum/main-category/new-insteon-device-wish-list/8221-plm-pro/page4

I have not seen the Light Pipe and paddle color change kits for the SwitcLincs in a long time. If they are going to concentrate on the Hubs. I hope they improve them. I have seen many reports the Hubs are also failing on a regular basis as the 2413 PLM's. Though it looks like they have a repair service for the HUB modules.

The I/OLinc uses the same switching power supply chip as the 2413 PLM does. It is possible the supply is going bad or it is an early hardware revision with the small value capacitor in the power supply.

I did see a pod cast a little while ago from an electronics show. Where Steve Lee has indicated new products where in the works but could not elaborate further. I have not seen anything on Smarthome and Smartlabs health. I have also questioned their present status and how many of the Insteon devices are now gone.

The relay outputs are not polarity sensitive. So controlling Low Voltage AC or DC is fine. As long as your voltage is less than 30 volts and 5 amps. The Sensor Inputs have a sensing voltage on them and ANY voltage applied to the sensor Inputs can damage the circuit. Modules can be set to go Off when a scene is started. So you may want to double check it is not set to go Off when the Keypad is turned On.

Does your ISY994iPRO/IR have a ZWave daughter board in it. To add ZWave support. That the modules use?

If the magnetic switch is not closing. You maybe able to use a test clip lead and jump across the switches lead wires. If the LED lights then the switch maybe not closing. I don't know how it would act if the switch was stuck closed. You could try tapping it a few times and see if it works.

The manual button Factory Reset is not necessary but a good measure anyway. The first progress message in the Restore Modem function is "PLM Reset". A software reset command is sent to the PLM.

I tried a V1.A 2411T and got basically the same set of messages you got. Mine was Reason 1. Firmware 4.7.3 as you have. Start Linking mode. Showed the proper Category and Subcategory 07 03 for the 2411T and a firmware of 4A in the 2411T. I vaguely remember some post here about 2411T modules. Something about SH had to have a certain firmware in the 2411T to work with an ISY994i. This maybe old now but the UDI wiki says. https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Linking_an_IRLinc_Transmitter UDI may have added information on adding a 2411T to your ISY994i system.

Another module that may assist you is an ELK 9200. It has a heavy duty 30 amp relay in it and can control a 220 volt load. Has a 120 volt coil and a standard AC cord on it. Controlled by an Insteon On/Off plug in module or another protocol like the old X10 Appliance Module. https://www.elkproducts.com/product-catalog/elk-9200-heavy-duty-relay-contactor Smarthome and other vendors do carry them. https://www.smarthome.com/elk-heavy-duty-relay-contactor-in-a-lockable-metal-structured-wiring-panel-enclosure.html The product you linked to. Looks interesting. Not much data on if it has relays in it or some AC Solid State Relays.

I know it was designed and I believe a few engineering prototype modules where made for testing. Then Smartlabs did a reverse on a commitment to provide the firmware for the Main and RF controller chips. With out the needed firmware the project could not proceed.

I am not willing to go to a V5 Beta. I had a terrible experience with one of the V5 Betas though not the presently available one. I hosed the SD Card in my ISY994i. The only fix was remove it, reformat it in a PC and start fresh.

As far as I have seen. Smarthome does not have a repair service except for their failing HUBs. If less than the two year warranty. You can get a warranty replacement. I have not seen any third party repair facilities mentioned anywhere.

An empty Link Table is one of the signs of a failing PLM. Try the restore as mentioned. If it works for a short time and then looses the links again. The PLM is on its way out. Two years and a few months of use is a typical time before starting to go bad. There is a very long thread here on the subject and how some of us have rebuilt ours. https://forum.universal-devices.com/topic/13866-repair-of-2413s-plm-when-the-power-supply-fails/

If you go into the Tools, Diagnostics , PLM Info/Status. What does it say? Should show the six digit ID of the PLM and connected. See how many links are in the PLM with the Show PLM Link Table choice. Try powering down the PLM and ISY994i. Then power back up the PLM and let it initialize. Then the ISY994i so it can find the PLM at stratus. Normally the only light on the front is the power On LED and the RX and TX LEDs will flash when the ISY994i is sending and receiving messages through the PLM.

Probably hard to find now. At onetime you could buy a Black Trim kit to change the paddle and trim to black on a SwitchLinc with a different color from the factory.

The 2475D is an older power line only module. The 2475DA1 is Dual Band. The new one may not be a close enough electrically to use the replace with function.

I would also recommend trying a new power supply. Those symptoms do sound like a failing Wall Wart Power Supply. I believe there was one or two others having supply problems here.

The PLM for a ISY994i is a Smarthome product so as you said no control on how strong a power line signal it sends. The 2413S/2413U and hardware revision 2 of the 2443 Access Points. All have a reputation to have a failing power supply at about two years and a few months old. There is a very big thread here on how we have rebuilt ours. I can't say about the latest revision PLM as Smarthome says that have found the problem and it is fixed. Only time will tell if they got it right this time. I understand not wanting to update an X10 system. Who knows how long the present owners will keep it going. After a few years ago X10WTI went bankrupt.

Some X10 users. That want to keep using X10 and have issues with communications. Have used a JV Digital Engineering XTB-IIR coupler repeater with good results. I know it blasts over a 10 volt X10 signal back on to the power lines.

The 2413S PLM used by the ISY994i. Has a specification of 3.2 Volt signal into a 5 Ohms load. Most X10 controllers are 5 volts or more. Though I don't remember if the specification was at 5 Ohms. So I would say it will probably be weaker. X10 support is no longer listed on the 2413S PLM sales site but as far as I know X10 still works with it. My V2.4 sends and receives X10 power line commands Have you done any noise and signal sucking troubleshooting? http://jvde.us/x10_troubleshooting.htm Do you have a phase coupler between the two incoming power lines? If it is a repeater do you know its part number? Some X10 repeaters would see the end of an Insteon message as an X10 command. Trying to duplicate what it thought was an X10 one and sometimes cause issue. Since the Insteon Modules have a power line transmitter in them. They can absorb some of the power line signal strength. Insteon resend message in the mesh network but not X10. Some have found as more Insteon Modules are added. The Insteon system gets better and X10 may get less reliable. Most of the Insteon Wall Switches use a Neutral power connection. If you have two wire X10 wall switch dimmers. Check to see if there is a Neutral bundle in the back of the electrical box. If not some wiring may have to be changed or you would have to use the Insteon module made for two wire incandescent loads.

2456S3 and 2476D modules are single band. Power line only.

Full support for the Motion Sensor II was added in the V5.x firmware. I have seen some with 4.x adding it as the older model and not having full control of the options. Some used a HUB to set options and had it in 4.x firmware.