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portal's "Admin Console URL" doesn't work to access ISY


someguy

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when I try to log into the portal and then use the "Admin Console URL" to connect to ISY, I get this error message:

This XML file does not appear to have any style information associated with it. The document tree is shown below.

I appreciate any help or suggestions.  I am using mobilinc, by the way.

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42 minutes ago, someguy said:

Access the admin console remotely  

The directions are here under remote admin console access. Step 4 is tricky, you need to be sure that you formatted the url in the ISY Finder or Launcher exactly right using your UUID with and without colons and it sounds to me like that is the problem. Please run through those steps again.

For example, if your ISY's UUID is: 12:34:56:78:90:12, enter in the following: https://123456789012.admin.mobilinc.io/isy/12:34:56:78:90:12/desc

Also, this was posted under ISY Portal, which is a separate product from the Mobilinc Portal. Assuming you mean / want Mobilinc Portal. Tagging @InsteonNut who is the product owner of Mobilinc

Paul

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10 hours ago, paulbates said:

The directions are here under remote admin console access. Step 4 is tricky, you need to be sure that you formatted the url in the ISY Finder or Launcher exactly right using your UUID with and without colons and it sounds to me like that is the problem. Please run through those steps again.

For example, if your ISY's UUID is: 12:34:56:78:90:12, enter in the following: https://123456789012.admin.mobilinc.io/isy/12:34:56:78:90:12/desc

Also, this was posted under ISY Portal, which is a separate product from the Mobilinc Portal. Assuming you mean / want Mobilinc Portal. Tagging @InsteonNut who is the product owner of Mobilinc

Paul

this is how to use mobilinc.

I just want to use a web browser to remotely connect to my admin console.  how do I do that?

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Can you use the ISY finder to launch Admin Console and log in remotely that way? Why try to use a web? I've never done that so can't help if it had worked that way, but I use the ISY finder then use the URL and log in with the portal login information. Otherwise, you need to use port forwarding and can then remote in directly to the home network and use the ISY login.

Finder: 

 

I get the same error that you get when you try to access the URL using the ISY Portal address so I'm thinking that it isn't currently possible. Not sure if it ever was because I never tried that way. I've always used the ISY Finder/Launcher. 

 

 

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2 minutes ago, Michel Kohanim said:

@Geddy,

What error are you getting? Here are the instructions:

https://wiki.universal-devices.com/index.php?title=ISY_Portal_Admin_Console

With kind regards,
Michel

@Michel Kohanim - No errors for me (I'm using the launcher). The OP is saying if they go to the URL in a web browser they get an error. I'm saying that I've never attempted to access Admin Console via web browser, but if attempted I do get the same error they do.

 

"This XML file does not appear to have any style information associated with it. The document tree is shown below.
<root xmlns="urn:schemas-upnp-org:device-1-0">
<specVersion>
<major>1</major>
<minor>0</minor>
</specVersion>"

 

But, I'm not sure that's supposed to be possible. I use the portal address in the finder to launch to Admin Console so I don't have to handle port forwarding. In the past I was using DDNS, but looks like DDNS is broken or slow with TP-Link (my brand/model of router) so I just use the ISY Portal URL to admin console for launcher (as well as mobilink direct connect). 

 

All good for me. Was tying to help op by saying the URL should be used in the launcher/finder to load Admin Console.

 

 

 

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