mbrossart Posted September 8, 2020 Posted September 8, 2020 After recently logging into my admin portal, I see all my programs, 15 in all, are highlighted yellow. When I check the Summary tab, the activity for each says, "Not Loaded", and the status says, "Out of Memory". When I check Tools > Diagnostics > System Status it reports 1768 MB Free. I assume this is memory. My firmware is v5.0.16. My UI is v4.7.3. I saw a thread indicating that programs are not upgrading to firmware v5 and to make a change in the program and save it to clear this issue. I tried that, but no joy. I even tried creating a brand new program. Once saved, the summary tab reports that it is Not Loaded with a status of Out of Memory. I have rebooted the device several times, but no joy. I'm not seeing any other remedies on this topic. Can anyone assist?
lilyoyo1 Posted September 8, 2020 Posted September 8, 2020 2 hours ago, mbrossart said: After recently logging into my admin portal, I see all my programs, 15 in all, are highlighted yellow. When I check the Summary tab, the activity for each says, "Not Loaded", and the status says, "Out of Memory". When I check Tools > Diagnostics > System Status it reports 1768 MB Free. I assume this is memory. My firmware is v5.0.16. My UI is v4.7.3. I saw a thread indicating that programs are not upgrading to firmware v5 and to make a change in the program and save it to clear this issue. I tried that, but no joy. I even tried creating a brand new program. Once saved, the summary tab reports that it is Not Loaded with a status of Out of Memory. I have rebooted the device several times, but no joy. I'm not seeing any other remedies on this topic. Can anyone assist? Anytime you upgrade, you must clear Java cache so that your UI and firmware matches
MrBill Posted September 8, 2020 Posted September 8, 2020 5 hours ago, mbrossart said: My firmware is v5.0.16. My UI is v4.7.3. These must match. Use the launcher instead of whatever method you're currently using. The new method, ISY Launcher makes it more or less fool-proof. See the first post of this thread:
mbrossart Posted September 8, 2020 Author Posted September 8, 2020 Thank you. Problem solved. RTFM on my part. I must have missed that notification.
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