UD Mobile Lost It's Configuration

[apostolakisl]

I opened UD mobile a few minutes ago and everything pretty much was gone.  It only listed one of my two sites and my favorites were pretty much all gone.  Fortunately I had a backup from a couple months ago.  But what the heck?

Also, unrelated, Eisy seems to be stuck in Insteon discovery.  Every time I open up the admin console it shows added device and UD mobile has a pop-up saying I am Insteon discovery.  It shows this every time I open the admin console.  I added this device a week ago.

[Javi]

12 hours ago, apostolakisl said:

I opened UD mobile a few minutes ago and everything pretty much was gone.  It only listed one of my two sites and my favorites were pretty much all gone.  Fortunately I had a backup from a couple months ago.  But what the heck?

Not sure,  configurations can only be deleted in 2 scenarios.  The first is user deletes, the second is during cleanup after synchronization, in which case the app prompts for backup prior to delete. Since the app will not delete on it's own then,  It's possible there was a bug which prevented display of some nodes, however this would be the first report.  Maybe a pocket delete?

12 hours ago, apostolakisl said:

I opened UD mobile a few minutes ago and everything pretty much was gone.  It only listed one of my two sites and my favorites were pretty much all gone.  Fortunately I had a backup from a couple months ago.  But what the heck?

Also, unrelated, Eisy seems to be stuck in Insteon discovery.  Every time I open up the admin console it shows added device and UD mobile has a pop-up saying I am Insteon discovery.  It shows this every time I open the admin console.  I added this device a week ago.

UDM > Settings > Insteon > Cancel Discovery.

[apostolakisl]

Folders I had created inside of the favorites tab were there, but they were empty.  The actual nodes were all missing.  Both in the main page and inside of folders.  I had done nothing configuration wise.  I was using UD mobile to turn on sprinkler zones an hour earlier, then I opened it to turn off the zone, and this is what I found.

Edited 5 hours ago by apostolakisl