I just downloaded latest version of UD mobile on iOS. I’m getting many errors on sync. It had been great until this version.

No control even for Insteon devices

I can’t select all the errors but here is a screen shot from top

Edited June 21Jun 21 by hart2hart

Try rebooting eisy. These are network errors.

On 6/21/2026 at 12:10 PM, Javi said:

Try rebooting eisy. These are network errors.

Reboot and same result on synchronization. I’ve also fully removed the app and added back including restore favorites. Tested both local and remote connection from app with success.

13 minutes ago, hart2hart said:

Reboot and same result on synchronization. I’ve also fully removed the app and added back including restore favorites. Tested both local and remote connection from app with success.

"with success" or without?

If without please open a ticket, I can't replicate and no other reports.

11 minutes ago, Javi said:

"with success" or without?

If without please open a ticket, I can't replicate and no other reports.

With success. I’ll open a ticket.

We had another report, I could not replicate on the remote connection, but did replicate on my controller using the local connection.  Looking into the issue now.

Temporary solution is to remove the local connection settings or synchronize on cell connection.

3 hours ago, Javi said:

Temporary solution is to remove the local connection settings or synchronize on cell connection.

This is great! This worked and resolved the problem. I didn't open a ticket, but sent feedback through ios beta process. It had screen shots attached, but had same issues as @hart2hart.

What's odd is even on cell the sync "finds" over 200 values to clear or backup. I don't have anywhere near that many devices or variables for it to consider removing. It's "funky" (yes...that's about as technical as I can get).

Thanks for looking into it.

Same kind of problems here syncing. UDM 4.45.24, isy-6.0.5_10
Think I'll wait for the permanent solution before syncing via cell service.

Edited Wednesday at 02:46 PM4 days by wrj0

Will be fixed in next firmware update 966b1b.

This is a networking error/bug when requesting Node Server Profiles. Portal Server is catching the issue, app was also caching the issue in the past but this caused slow synchronizations due to iOS not allowing connection-close header.

27 minutes ago, Javi said:

Will be fixed in next firmware update 966b1b.

This is a networking error/bug when requesting Node Server Profiles. Portal Server is catching the issue, app was also caching the issue in the past but this caused slow synchronizations due to iOS not allowing connection-close header.

Thank you. So sorry I’m clear, the fix will be in eISY update — correct?

I have great cell service and sync goes very quickly.

On 6/23/2026 at 4:33 PM, hart2hart said:

Thank you. So sorry I’m clear, the fix will be in eISY update — correct?

I have great cell service and sync goes very quickly.

Yes