Working on getting moved from isy994 to eisy. My Kwikset Z-wave locks are working. Reporting locked/unlocked is now hit or miss, which sucks, it was more reliable on isy994. Maybe zwave is still optimizing.

The August Gen 3 Z-Wave Plus (500 Series). I can get it to add, but it only has the "query" and "write changes" there is no ability to lock, unlock, etc. I have seen some threads, @JimTurner had to go as far as keeping his isy994 running in tandem to operate his August lock.

Has anyone connected an August lock ASL-03 successfully and completely to eisy with usb Zooz 800LR Zwave?

I know there is a node server, but that is for wifi locks, right?

Following @Techman suggestions, I have excluded / included (7-8 times). Factory reset the lock. Included it 1 ft away from the eisy (with Zooz 800lr dongle). Tried every zwave option: turned off validation, turned on compatibility mode, tried to include as only S0. Also included as S0/S2. Update, synchronize with interview. Nothing works. Also turned off Secure Inclusion.

It is device 13 shown below. I have approx 65 zwave devices working.

Top box is Update with interview, and bottom box is just update.

Edited October 22Oct 22 by jeffreycowart

While these instructions are from a different lock, it may be the same issue: https://wiki.universal-devices.com/UD_Mobile#Z_Wave

Thanks Javi, but no luck. I sent the zwave capture log to support and the S0/S2 Bootstrap is failing, and it is going through 20 neighbors, even though the lock is 6 inches from the dongle.

Even after excluding, factory resetting the lock, and including.

UD Support?

57 minutes ago, Javi said:

UD Support?

Yes, Ticket #30500. Was closed without conclusion.

It look like you may have accidentally closed it. Watch out for Reply & Close. Closed tickets are removed from our pending list, so the the final reply may not be seen. Reopened.

Also may want to try adjusting the setting listed here: https://forum.universal-devices.com/topic/47341-how-to-differentiate-between-zwave-and-zwave-lr/page/2/#findComment-409040

Javi,

Thanks again for your support. I reached out to August and it looks like they have discontinued Z-wave support for their ASL-03 August Smart Lock Pro.

They make No mention of this on their support site, but I found others on Reddit that got the same response from their support.

SO if you run into any August lock issues it is not UD, it is August/Yale which is the problem. Time to find a new lock...