Michel Kohanim

Hi Amigo, Unfortunately not that I am aware of. RCS Zigbee thermostats do support schedules (and we support them) but the Z-Wave counterparts we have not been able to figure out yet. With kind regards, Michel

Hi rmackson, Why would you want to do this? If you do, then you will lose your 994. With kind regards, Michel

Hi nathanstl, MAC has a tendency of unzipping files. ISY requires the files to be zipped. https://discussions.apple.com/thread/1483114?start=0&tstart=0 With kind regards, Michel

Hi Dracarys, All network resources/examples are listed here: http://wiki.universal-devices.com/index.php?title=ISY-994i_Series_INSTEON:Networking:Network_Resources With kind regards, Michel

Hi Xathros, That's the file that contains the INSTEON database for 14.9D.AC. Please check and make sure you still have this device in your system. If you do, you must remove it and then link it back. If you don't, then please remove it using the RF command. With kind regards, Michel

Hi Chuck, My pleasure and yes indeed. I must say that this has been the only certification whereby the certifier was intimately involved and helpful. With kind regards, Michel

Hi Big517, Yes, I sure hope so. With kind regards, Michel​

Hi Chuck, To our surprise, the Alexa Skills Team offered to go through the rest of the issues with us over the phone before our next submission! I am very pleased! We'll keep you all posted. With kind regards, Michel

Hi FarmerGeek, No, ISY does not go to sleep. Finder sends a UDP packet to find ISY on the network. It could be that your computer (especially if it's a MAC), is blocking UDP traffic till you ping it (or do ifconfig en). With kind regards, Michel

Hi stusviews, As long as you use the same account tied to the portal, then yes. With kind regards, Michel

Big517, You can access ISY remotely through the portal. With kind regards, Michel

Hi stusviews, Do you mean two ISYs or two Echos? If ISYs, yes, you can actually tell Echo to switch ISYs. If Echos, yes, as long as they use the same Amazon account. With kind regards, Michel

rhodges, I do apologize. We are at the final stages of getting multi-channel done. So, please stay tuned. With kind regards, Michel

Hi ScottAvery, You probably purchased your ISY from Best Buy which came pre-installed with the Best Buy module. That module is not defunct. Please send your UUID to support@universal-devices.com and we'll deactivate it for you. With kind regards, Michel

Hi MWareman, They usually take between 10 to 20 days. With kind regards, Michel

Hello everyone, We have to go through recertification. Hopefully it's not going to be as long since we only have minimal issues to resolve. With kind regards, Michel

Hi jrclark1978, Please don't hesitate to contact our tech support in case you still haven't been able to resolve the issue. All, Thanks so very much for all your help. With kind regards, Michel

Hi everyone, 5.0 will facilitate communications between two or more ISYs. This is currently not well tested. With kind regards, Michel

Hi Chuck, I do not use the emulator and therefore I really cannot give you any more information than what's already covered above. I think the best thing to do would be to try the emulator and, if it works well for you, then I really do not see any reason for moving to the portal. With kind regards, Michel

Hello everyone, Another quick update: Izzy it shall be! With kind regards, Michel

Hello everyone, Not so good news: "Home" cannot be used. A little more good news: most everything else passed. So, back to Izzy. We have sent them an email asking them whether or not Izzy works. Let's all pray! Thanks so very much for your patience. With kind regards, Michel

Hi ENrgStar, Thanks so very much for your kind words. Please know that it does mean A LOT to all of us. With kind regards, Michel

Hi Mitch, 1. Please clear your Java cache: https://www.java.com/en/download/help/plugin_cache.xml 2. Go to http://isy.universal-devices.com/994i/admin.jnlp In short, you cannot use 99s UI since the certificate has expired. With kind regards, Michel

Hi PaulMichaels, 500 = internal server error. So, either the payload is not right or the device itself has some issues. With kind regards, MIchel

Hi James, 1. Twitter (UDIAutomates and UDISupport) 2. Facebook (https://www.facebook.com/Universal-Devices-70185958615/) 3. Forum: http://forum.universal-devices.com/topic/14525-amazon-echo-and-isy/?hl=echo 4. If you have signed up for official notifications, then via email : http://www.universal-devices.com/my-account/ With kind regards, Michel