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Michel Kohanim

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Everything posted by Michel Kohanim

  1. Hi cauding, That's true: we do not have an EU version of Z-Wave dongle simply because we do not have that many customers in EU. We had some AU/NZ versions which are being used. The only differences are: 1. Z-Wave chip for EU 2. Firmware for EU (it will be done automatically in 4.3.18+ firmware when you change the territory) We are currently working on getting IC for Canada. If we have more demand for EU, we'll definitely build more. I am so sorry. With kind regards, Michel
  2. Hi Dan, We do have plans to support Zigbee 3.0 which supposedly has interoperability features for all profiles. Alas 3.0 is not even out as specs let alone products. We really cannot afford to do something witg HA with such low number of interoprabe products and an unknown future. With kind regards, Michel
  3. Hi guys, I will create a new post with more information as soon as we have had a chance to test the production. MWareman, Unfortunately all in the portal. With kind regards, Michel
  4. Hi DaveF, Thanks so very much. We're looking into it. With kind regards, Michel
  5. Hello everyone, Just a quick update: we just published ISY Skill to Echo and waiting for certification! With kind regards, Michel
  6. Hi DaveF, Thank you. This is quite strange. We need to figure out which one of the conditions is causing the program to be true when unlocked. Can you please try each one of the following conditions individually and let me know what you get for each (i.e. remove those that are not being tested): Control (Old) 'Outside / Front Door Lock' is switched Key/Manually Locked Or Control (Old) 'Outside / Front Door Lock' is switched Locked by Keypad Or Control (Old) 'Outside / Front Door Lock' is switched Automatically Locked With kind regards, Michel
  7. Hi Xathros, Thank you. The /desc is not protected in ISY and there is no sensitive information in it. i.e the is the same as the portal URL for your ISY and this URL is only used for ISY Finder. This said, I do not like anything being out in the open. I am going to talk to Benoit and see how we can make this protected. With kind regards, Michel
  8. Hi DaveF, Thanks so very much. It looks pretty good. Can you please disable your Unlocked program, retry, and let me know whether or not you still get the notification for door unlocked (even though locked)? With kind regards, Michel
  9. Hi ryanmead83, Git it. Thanks so very much. Will review and get back to you. With kind regards, Michel
  10. Hi Xathros Yes to all. Authentication header is the username and password for your ISY in the portal. With kind regards, Michel
  11. Hi DaveF, Would you please open the Event viewer on level 3, and lock/unlock and the copy the contents to clipboard and post back? With kind regards, Michel
  12. Hi DaveF, What are you doing to make the program run? With kind regards, Michel
  13. Hi ryanmead83, Thanks so very much. Would you be kind enough to send your error log to support@universal-devices.com? With kind regards, Michel
  14. Hello everyone, As I mentioned in another post, this forum is about sharing ideas and providing solutions. Ad hominem and insults are not going to be tolerated. If we have reached an impasse, I would very much prefer closing this topic as it's become abundantly clear that the purpose is not to provide solutions. Thank you for your consideration. With kind regards, Michel
  15. Hi ryanmead83, This is on a 5.0.x release, correct? With kind regards, Michel
  16. Michel Kohanim replied to jmac's topic in ISY994
    Hi jmac, Is the problem repeated during those times? If so, you might want to use the Event Viewer, change the level to 3, at/around the same time and see the traffic. As far as X10 messages that are sent: are they sent from ISY or are they received from ISY. Again, Event Viewer would be much more helpful than just looking at the logs. With kind regards, Michel
  17. Hello everyone, As much as I enjoy discussions about specifications, I am afraid this thread is becoming more than just a civil discussion and quickly becoming a tool for ad-hominem. For the sake of professionalism and integrity of this forum, I have not choice but to ask everyone to conclude this thread. Thanks in advance. With kind regards, Michel
  18. Hi iiiman, You are correct on all your assumptions. 4.3.18 suppresses some of these issues but it's best to change the Query Program and not include your Z-Wave battery operated devices. With kind regards, Michel
  19. Hi Jgdavis14, Yes but it has low priority. With kind regards, Michel
  20. Hi Rob, Either one will work. The only difference is that the second one will NOT go to Safe Mode if the PLM is not installed. The first one goes to Safe Mode (nothing will work) if the PLM is not installed or working. With kind regards, Michel
  21. Hi Simon, Thanks so very much for the update. With kind regards, Michel
  22. Hi Rob, Versions are numbered in an increasing order. So, 4.3.18 is higher than 4.2.30. Again, 4.2.30 is our OFFICIAL BUILD. If you don't mind beta (we usually have 6 or 7 of those per year), then you might want to upgrade to 4.3.18: http://forum.universal-devices.com/topic/16772-release-4318-rc6-is-now-avaialble/ With kind regards, Michel
  23. Hi Rob, Links are created: 2 for each button (so if 10 of your devices are 8 button KPLS, right off the bat you will get 160 links) 1 for each node in each scene With kind regards, Michel
  24. Hi Rob, Correct. With kind regards, Michel
  25. Hi blueman2, I do agree but I prefer waiting for our solution to come out first so as to not confuse the official solution (cloud based). With kind regards, Michel

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