Michel Kohanim

Hello everyone, Thanks to LeeG's investigation, we now know that SmartHome decided to give refurbished units a different subcat. This has been fixed and included in 4.1.3. With kind regards, Michel

Hello jjp076, IOLinc subcategory must be 0x00. In short, your device must report 07.00 and not 07.13. I would return the unit. With kind regards, Michel

Hi DR, Yes indeed! With kind regards, Michel

Hi Stef, I am so very sorry. Please send your UUID (Help | About) to sales@universal-devices.com with a link to this post. With kind regards, Michel

Hello all, Thanks so very much for the update. This is indeed an intermittent bug which was supposed to have been fixed in 4.0.5 but it seems that there are certain corner cases that the fix has not addressed. I am so very sorry for the inconvenience. This should be fixed right after 4.1.3. With kind regards, Michel

Hi jmac, Unfortunately not in a human readable format. This said, you can get an XML list: http://wiki.universal-devices.com/index ... e#Programs With kind regards, Michel

Hi Jim, Apologies for tardy reply. Got your ticket and you are on the queue for today. With kind regards, Michel

Hello guys, I am so very sorry. Would you please post your programs here? With kind regards, Michel

Hello txNgineer, You can use State Variables and then use the REST interface to publish your values to ISY. Above and beyond that, unfortunately, there's really no other way to publish Weather information into ISY. With kind regards, Michel

Hi jimd60, I am so very sorry to hear. If you have a blinking error light, then please try re-seating the SD Card. If you have both error and mem blinking simultaneously, then the problem could be that there's an IP conflict. If you have configured your ISY with a static IP address, then factory reset might fix it. This said, make sure you have a good backup before doing a factory reset. If all else fails, please do not hesitate to contact our tech support (links below). With kind regards, Michel

Hello ccclapp, Thanks so very much for the understanding. With kind regards, Michel

Hi ccclapp, Very simple: resources and where to apply those resources to. We have opted for functionality. With kind regards,

Hi nlaredo, If you are not seeing the PAN ID, then the meter is not advertising itself. We can setup a time and then call them. With kind regards, Michel

Hi Ed, Did you click the binoculars and then choose the meter? Does ISY find the meter when you click on the binoculars? With kind regards, Michel

Hi LeeG, thanks so very much! drw and JPStokes, Please send an email to support@universal-devices.com. drw, please also send your Tools | Error Log. With kind regards, Michel

Hi atmarosi, Can you please: 1. Go to Tools | Diagnostics | Event Viewer 2. Change the level to 3 3. Exclude your lock 4. Include your lock 5. Save the contents of the event viewer and send it to support@universal-devices.com With kind regards, Michel

Hi atmarosi, Thank you but now I am confused. What did you mean by: With kind regards, Michel

Hi nlaredo, Thanks. You do indeed have an SEP module. If you wish, you can setup a call with PG&E tech support and let me know the time so that we can get to the bottom of this issue. Currently, there are two cases: ISY cannot find the meter (out of range) OR The meter is not advertising itself Have you tried selecting ALL channels? With kind regards, Michel

Hello atmarosi, You will be able to manage pins in 4.1.3. Are you saying that the lock is not listed in the device list to the left? With kind regards,

Hello PC830, This means that the meter does not allow ISY to rejoin. Unfortunately, the only way to rectify this is to re-commission ISY in the meter and thus have to go back through PG&E. With kind regards, Michel

Hi paul, You will find port forwarding instructions here: If you are still having difficulties, please do not hesitate to contact our tech support team (links below). With kind regards, Michel

Hello gokou88, Action is the value for the control. Flag is whether or not the node is a scene. All defined in WSDL + udiobjs.xsd. With kind regards, Michel

Hi snowtech, So, if you go to another computer, open a browser and point it to http://192.168.0.25/cgi-bin/bossanova, it does not work? With kind regards, Michel

Hi Zellarman, The power ratings are as you suggested. You can use any 12v power supply as long as it's center positive with minimum of 500mA output. With kind regards, Michel

Hi Big Totoro, Yes, that's precisely what needs to be done unless you have their APIs. With kind regards, Michel