Michel Kohanim

Hi Teken, If you can get to ISY via https using a browser, then the problem is that your Java client is using SSL_v2 for negotiations. This has major security implications. Do you have the same problem from any one of your computers? Can you use Chrome, go to https://your.isy.ip.address, login, and then click on the lock in the address bar and post the image. I need to know what version of SSL is being used. With kind regards, Michel

Hi Mike, Thank you. It's normal for v.36 not to let you turn the load off using the sub buttons. For v40, please do make sure you add the KPL and then follow up with Right Mouse Click | Query Insteon Engine. Please do be kind enough to have the event viewer running at max level (3) when you experiment and either send the contents to support@universal-devices.com or post it back to this post. With kind regards, Michel

Hello apostolakisl, Can you check your error log and see whether or not you have any NTP errors? It's possible that the UI's time might be out of synch with ISY (it synchs every 5 minutes) but 15 minutes off is NOT normal. With kind regards, Michel

Hi Teken, Thank you. Can you use a browser and go to https://your.isy.ip.address[:https_port]? What do you get? With kind regards, Michel

Hi Mike, Yes, please do keep us posted with what you find. In older versions of KPL you could not turn off the load. When you click on any of those nodes, what do you see as far as the model/firmware version on the Admin Console? And, what is the UI version (Help | About)? With kind regards, Michel

Hi Teken, I assume you are on MAC. If so, here's an excerpt from the instructions: 4. Important We have removed SSLv2 support (very insecure) from ISY99/ISY994. Unfortunately, the only protocol supported by MAC with Java 1.6 is SSLv2. As such, you MUST upgrade your MAC to Java 1.7 (Software Update) With kind regards, Michel

Hi healeydriver, 994i series comes with an interface which allows you to either install our Zigbee daughter board OR ZWave serial dongle (not both). So you can have INSTEON and ZWave at the same time. We are still in alpha ... if you would like to be notified of when we are in Beta, please sign up for either Beta and/or News here: http://sales.universal-devices.com/my-account With kind regards, Michel

Hello apostolakisl, Was your Admin Console on for 24 hours or had it just been launched? I am trying to figure out whether or not the problem was UI not being in synch vs. ISY clock actually being slow. Hello Lee Fleischman, Would you be kind enough to send us your log and preferably only entries 15 minutes prior and after the occurrence of this scenario. With kind regards, Michel

Hi Mike, By any chance were these KPLs replaced with another KPL using the Replace menu option? If so, the problem is that the replace function may not work on I2CS devices. If at all possible, what I recommend is this (at least on one of the KPLs): 1. Remove the KPL from ISY 2. Do a factory reset on it 3. Register back into ISY 4. Right mouse click | Diagnostics | Query Insteon Engine 5. Try adding the last button into a scene Also, how many links do you have in your PLM? With kind regards, Michel

Hello healeydriver, Comments below. You will not need Schlage's service and neither do you have to pay the monthly fees. Communications will be two way. We have not been able to get the APIs for Zigbee. ZWave is much more likely With kind regards, Michel

Hello LeeFleishman, There are two different scenarios here: Fan Mode - can only be on/auto Fan State - this is the node which should give you the status of the fan If the Fan Mode is automatically turning to On, then please do be kind enough to check your logs to see if any entity (web/program/query) is actually changing the mode as it should NOT change by itself. If it does then the the problem might be the inconsistency between the API for the integrated one vs. the non-integrated one. Unfortunately I have not been able to reproduce this condition with my integrated thermostat. With kind regards, Michel

Hi Michael, Thanks so very much for the report. We shall look into it. With kind regards, Michel

Thank you and thanks for sending your URL. It seems that something (perhaps a firewall rule) is blocking Admin Console's request. I suspect it might have to do with one of the http headers which causes the whole message to be filtered out. With kind regards, Michel

Hi satwar, Thanks so very much for the update! With kind regards, Michel

Hi satwar, I am so very sorry to hear. I think the problem is definitely in mControl software. Have you tried contacting their tech support? In short - and the answer to your question - there should be no difference between issuing commands from mControl vs. IE or any other browser. Do you get any errors in mControl? With kind regards, Michel

Hello Candide, I am so very sorry ... something is very wrong here and I suspect the problem is a corrupt SD Card. Do you have another SD Card readily available? Hi LeeFleishman, We'll look into it. With kind regards, Michel

Hello captndelta, Apologies for tardy reply. Ok, at this point, the only thing we can do to diagnose is to login to your ISY remotely (hopefully through the same proxy). If you are OK with this, please send your remote IP address (for the ISY) to tech@universal-devices.com . With kind regards, Michel

Thank you. I notice that the exception is related to RCSDriver which basically rules out anything network related. I think the problem is that the applet is not being downloaded properly. What I recommend is this: 1. Clear your Java cache (very important) 2. Go to http://www.universal-devices.com/99i/admin.jnlp ... this should install an icon on your desktop 3. In the INSTEON Finder, click on the Add button 4. Enter the URL for both the local and the remote 5. Double click on the remote Let me know what you get on in the Java console. With kind regards, Michel

Thank you. ISY checks the URL base against the requested URL and then decides whether or not you are local. At the moment, ISY thinks that you are remote. This said, you should not have this problem UNLESS http://isy.domain.tld resolves to the same IP address as ISY (192.168.1.99) in which case nothing would work. Is this the case? i.e. if you do nslookup for isy.doman.tld, do you get 192.168.1.99? With kind regards, Michel

Hello apostolakisl, A lot of firewall software solutions (VPN has its own firewall) block incoming traffic especially from devices they do not know about. With kind regards, Michel

Hello captndelta, The first question I have is: what do you get when you type http://isy.domain.tld:80/desc in your browser. Does it work? If so, can you copy/paste what you see on your browser here? With kind regards, Michel

Hello all, I am happy to announce the availability of our 3.3.2 (Beta) release! For a list of changes, please take a look at this post. This is a minor release. Know Issues - None Things to test: - Thermostat Status - Control/status issues (reported by apostolakisl) - IOLinc options - FanLinc options - TempLinc/Thermostats - I2CS MorningLinc - ELK at startup - HTML emails - 994 - SSL/HTTPS Important Information 1. Important Brultech module is no longer supported on ISY99 Series. Please contact sales@universal-devices.com for options 2. Important NetBios removed from ISY99 Series. You can no longer access ISY by going to http://isy on Windows 3. Important If you have a 994, you will need to re-install a certificate. Please review ISY994 Series Advanced Network Security Configuration for more information. 4. Important We have removed SSLv2 support (very insecure) from ISY99/ISY994. Unfortunately, the only protocol supported by MAC with Java 1.6 is SSLv2. As such, you MUST upgrade your MAC to Java 1.7 (Software Update) 4. Please note that Safari does not support SSL session reuse and thus might take an exorbitant amount of time to communicate with ISY. As such, when using 2048 bit SSL, it's best not to use Safari. 5. If you are using the Irrigation Module and are upgrading from releases prior to 3.1.5, you must edit the programs using Irrigation variables and save the programs again. Irrigation module is no longer on promotion 6. Upgrading from 3.1.3 and below: If you are using WeatherBug Module's Rain Today in your programs, please note that the precision has changed from 1/10 to 1/100 and thus your programs might not run properly 7. For a discussion of variables, please look at our Program Variables forum. Instructions: 1. Please backup your ISY (File | Backup ISY). If you are backing up a 3.1.6 system, please note that the backups are corrupted. If you have a backup from prior releases, you should be OK 2. Please download the firmware for your platform - please do not unzip ISY 99i Series ISY 994i Series 3. Login to the Admin Console and choose Help | Manually Upgrade [the name of your system] 4. Choose the file saved in step 2 5. After the upgrade, ISY reboots. Please do ensure to clear your Java Cache 6. IMPORTANT Once upgrade is completed and ISY reboots, use any of the following methods to access your ISY's Admin Console: a. http://your.isy.ip.address/admin - applet --- Security Warning: Due to recent Java security problems, it's best to always use method #d b. http://your.isy.ip.address/admin.jnlp - Java application c. http://www.universal-devices.com/99i/3.3.2 - applet --- Security Warning: Due to recent Java security problems, it's best to always use method #d d. http://www.universal-devices.com/99i/3.3.2/admin.jnlp - Java application Best method to access Admin Console Dashboard - not fully supported - http://www.universal-devices.com/99i/3. ... board.jnlp 8. Please backup your system again Thanks and with kind regards, Michel

Hi NuttyComputer, I am not sure which firmware version SmartHome is going to go to production with. We tested with v2.4 and perhaps beta. You might want to contact SmartHome. The other issue should be fixed in 3.3.2 to be released today. With kind regards, Michel

hello hbsh01, I am so very sorry for the trouble ... it seems that SmartHome will NOT finalize the API documentation till next week. It was my mistake to assume that they both used the same firmware but they do not. I do apologize. Once the API docs are available, we'll work on it. Again, sincere apologies. With kind regards, Michel

Hi Guys, Communications with ISY and subscriptions (ISY -> Computer) are two different things. ISY is dropping subscriptions because it cannot connect to your computer or something is blocking it. With kind regards, Michel