Michel Kohanim

Hello Pazium, If you have setup your ISY with a static IP addres and if that IP address is not in the range of the new router, then you will not see your ISY on your network. What you have to do is - and this requires a GOOD backup: 1. Factory reset your ISY 2. Restore you backup; when you are asked whehter or not you want to change DHCP to the static IP address (as it's the case in your backup) say NO In essence, we are making your ISY use DHCP. With kind regards, Michel

Hello Spero, Are these programs a configure once type of programs? Would variables help? With kind regards, Michel

Hi Kelly, I do not think you need to reset ISY. If this random problem has not happened since, then I would just let it run as is. If it happens again, then we would want to see what characteristics the other occurrence has with the previous one. Currently, I think the problem is a faulty switch especially if you have KPLs version 2A or 2D. ELK is a security system brand. With kind regards, Michel

Hello Spero, This is quite exciting! With the help of a few of our expert forum members, we are developing an irrigation module which will complement your solution: viewtopic.php?f=7&t=6452 Unfortunately you cannot edit programs outside the ISY Program Details tab. With kind regards, Michel

Hello kcrossley, Do you have ELK? Also, as far as 88%, in all likelihood the device to which the floodlights are connected is a dimmer and not a relay. With kind regards, Michel

Hello all, Please join our discussion on implementation here: viewtopic.php?f=7&t=6452 With kind regards, Michel

Hello isy99user, I do aopologize for the inconvenience. 1. With the exception of Upgrade to PRO or IR, you can see a list of installed modules by going to Help | About 2. Upgrading to PRO/IR changes the product type to ISY99i PRO or /IR PRO or just /IR (Help | About) 3. There are no configuration tabs for A10/X10 module Please do send your uuid (Help | About) to sales@universal-devices.com and we'll try to figure out what has transpired! Again, sincere apologies. With kind regards, Michel

Thanks LeeG for helping Illusion! junkycosmos, most of those errors are mostly network related. It seems ISY has a hard time getting out to the Internet. With kind regards, Michel

Hi Tim, Thank you! It is verified and shall be fixed. With kind regards, Michel

Hi Guys, We did not change the color scheme at all. Would you please try the 2.8.16 URL (http://www.universal-devices.com/99i ) and let me know if the problem persists? With kind regards, Michel

Hi Brian, Known issue which should be fixed in the next release. Thanks and with kind regards, Michel

Hi Charles, If you are using Ubuntu, there's a known problem with Java whereby you will have to add manual links to Java libraries. Yes, I would love to check it out remotely. Please do be kind enough to send your URL and credentials to tech@Universal-devices.com. With kind regards, MIchel

Hi Kevin, Yes, because ISY currently manages all communications with devices using atomic operations. We do very well know what every bit of information does, where it goes, and what the outcome should be. We also know what exceptions we should take into consideration. And, most importantly, we make Restore points to which you can always return. Now, if we open up sending arbitrary INSTEON commands through ISY, we run the risk of not being able to help our customers figure out where the problems are if any. And, we can never run a Restore device. With kind regards, Michel

Hello andyf0, yes, consider it done. Brian, if and only if you have 994 with Zigbee enabled. So, this is a bug. Thanks for reporting. With kind regards, Michel

Hello junkycosmos, We did get a hold of them and we do have plans to support their products. Currently, we are 100% focused on ELK integration. With kind regards, Michel

Hello jz6pwc, What happens if you right mouse click on the program and the click Run Then? If this works, then the problem is the condition not being evaluated to true. If this does not work, then please check your Error Log for errors starting with -50000 and let use know what they are. If neither, then please check your junkmail. With kind regards, Michel

Hi Illusion, I assume this is on MAC. I cannot reproduce on MAC. All, do you see the same problem on your PC/Linux? With kind regards, Michel

Hi All, Thanks so very much for the feedback! Illusion, thank you ... the post has been updated (see above). andyf0, what URL are you using? Please make sure you are using your local ISY Admin OR the server URL at /99i/3.1.3/ Nick, thanks so very much! Done. As you may have noticed - and as per your request - our version of ISY AJAX is also open source. Everyone is welcome to make improvements and we'd be delighted to hear your comments. ergodic, for #1, please make sure that you have cleared your Java cache and that you are using the latest UI (3.1.3). For #2, we'll investigate and get back to you. With kind regards, Michel

Hello ingeborgdot, What is your heat setpoint? If you are in Auto mode, you cannot have your cool set point be lower than heat set point (by 2 degrees). With kind regards, Michel

Hi All, Release 3.1.3 is now available: http://forum.universal-devices.com/viewtopic.php?t=6449 With kind regards, Michel

Hello all, I am happy to announce the availability of our 3.1.3 release! For a list of changes, please take a look at this post: viewtopic.php?t=6015 Things to test: Evapotranspiration AJAX Interface Variables For a discussion of variables, please look at the new Program Variables forum viewforum.php?f=68 Notes: 1. ISY-26 is no longer included in the firmware builds 2. Due to the sensitive nature of supporting MorningLinc, users now must agree to terms and conditions upon Admin Console start up otherwise the dialog keeps popping up every time the Admin Console is started 3. IMPORTANT If you have already installed a self signed certificate and your current firmware is 2.7.10 and below, you must reinstall a new one before the upgrade: http://www.universal-devices.com/mwiki/ ... rtificates Instructions: 1. Please backup your ISY (File | Backup ISY) 2. Please download the firmware for your platform - please do not unzip ISY 99i Series: http://www.universal-devices.com/update ... _3.1.3.zip OR 994i Series: http://www.universal-devices.com/update ... _3.1.3.zip 3. Important (If upgrading from 2.8.5 through 2.8.14) Due to invalid Java certificate chain, please make sure to remove all Universal Devices certificates from Java: a. Close all browser sessions b. Open Java Control Panel (Java Preferences on MAC) c. Click on the Security tab. Remove all Universal Devices certificates (on MAC, click on the '-' button at the bottom) e. Clear your Java Cache ( http://www.universal-devices.com/mwiki/ ... Java_Cache ) 4. Login to the Admin Console and choose Help | Manually Upgrade [the name of your system] 5. Choose the file saved in step 2 MAC users: if upgrade fails, please add https://your.isy.ip.address to ISY Finder (see 3f above) 6. After the upgrade, ISY reboots. Please do ensure to clear your Java Cache: http://www.universal-devices.com/mwiki/ ... Java_Cache 7. IMPORTANT Once upgrade is completed and ISY reboots, use any of the following methods to access your ISY's Admin Console: a. 99ihttp://isy/admin'>http://isy/admin - applet (Windows only) b. 99ihttp://isy/admin.jnlp'>http://isy/admin.jnlp - Java application (Windows only) a. 994ihttp://isy/admin - applet (Windows only) b. 994ihttp://isy/admin.jnlp - Java application (Windows only) c. http://your.isy.ip.address/admin - applet d. http://your.isy.ip.address/admin.jnlp - Java application e. http://www.universal-devices.com/99i/3.1.3 - applet f. http://www.universal-devices.com/99i/3.1.3/admin.jnlp - Java application Thanks and with kind regards, Michel

Hello deirwin, A simple test would be to remove ELK configuration (the IP address/port) from ISY and see if the problem persists. This way, at least we know if the problem is ELK related. With kind regards, Michel

Hello Kevin, Unfortunately you cannot. I am so very sorry. With kind regards, Michel

Hi Brian, I am so very sorry to hear. This is not good. Please do be kind enough to send your error log to support@universal-devices.com and we'll take a look at it. Also, would you please disable the plugin and see if you are still having the same issues? With kind regards, Michel

Hi Brian, Yes, both the error logs as well as the logs are persistent (unless you do a factory reset). I do not recognize these errors. Where are they coming from and which plugin are you referring to? With kind regards, Michel