Michel Kohanim

Hi , Thanks so very much: also confirmed and fixed! With kind regards, Michel

Hello Vipola, Currently, it's at the bottom. We are working on ELK right now and adding support for newer INSTEON devices. With kind regards, Michel

Hi Mike, No problem at all and I am happy that at least we figured out where the problem is. In most cases, the problem is the firewall software. All you have to do is to make sure your ISY is in the white/trusted list in your firewall. With kind regards, Michel

Hi Ken, Thanks so very much for the update. I was getting worried! Keep in touch ! With kind regards, Michel

Hello Mike, Thanks so very much for the update. I did try again and I still can't reproduce the problem. This is the sequence of activities: 1. First you will see green 0101 icons on all devices that are impacted (KPL is the controller and other devices are responders/controllers) 2. Then, ISY will go through each unique device with 0101 icon and tries programming it ... when this is happening, that devices will have a green Writing icon 3. When all programs have been written to that device, the green Writing icon goes away and device's original icon shows up again 4. Go back to 2 In all cases, I am not left with green 0101 icons. Green 0101 icons mean that ISY tried programming devices but it failed in the middle. The fact that opening the Admin Console fixes the issue tells me that, in all likelihood, ISY status is not in synch with the Admin Console. And, this is usually related to firewall or network disconnects. Do you have more than one computer? If so, does this happen on all your computers? With kind regards, Michel

Hi Ken, Check and see if you have any green 0101 icons in the device tree to the left. Click on the Expand button (++) on the tool bar so that you can see all your devices. Disable all those that have 0101 green/gray icons. Once that is done, then enable them one at time and then right mouse click and choose Write Updates to Device ... SynchroLinc issue has nothing to do with what you are experiencing and it is NOT a bug so there shall be no fixes for it. With kind regards, Michel

Hello Orest, Whatever you do, please do NOT restore ISY, Devices, or the PLM YET. Based on what you describe, I think the problem might be a program going through an infinite loop or the PLM. To test the PLM scenario, please reboot your ISY with the PLM unplugged. Once you login, you should see a pop that your System is in Safe Mode. In Safe Mode programs will NOT run and therefore you can check the status of your devices. Make sure there are no devices with 01010 green icons and, if there are, disable all of them and then reboot with the PLM. If not in Safe Mode, then the only way to figure out what's wrong with your system is factory reset (since you have a backup, then it should not be a problem). If after factory reset everything works, then in all likelihood the problem is a looping program. If factory reset does not work , then you have a defective unit. With kind regards, Michel

Hello Charles, Please do not apologize ... that's what we are here for. For remote access, have you setup port forwarding and, if so, is it on port 443 (Configuration | System | Network Settings | HTTPS Port). Have you tried httpS remotely? With kind regards, Michel

Hi Mike, Thanks so very much! Actually, that would be great but I am afraid we would be making changes to your configuration. Let us do more testing and see if we can somehow reproduce it. By the way, do you have any sorts of firewall software on your computer? With kind regards, Michel

Hello Mike_405, You won't be able to use the network module to "retrieve" and parse information (unfortunately). With kind regards, Michel

Hi Barry, Light information is like black magic! All we know is that the range is from 0 to 100 and beyond that it's all based on experimentation. Perhaps you should change the station if the rain rate is not accurate. With kind regards, Michel

Hello Mike, Thanks so very much. Can you tell me if you are left with green or gray 0101 icons? I have not been able to reproduce it yet. With kind regards, Michel

Hi wingnut, I think the problem is related to your firewall the resolution to most of which can be found here: http://forum.universal-devices.com/viewforum.php?f=3 In short, please make sure your ISY is in the trusted zone/white list in your firewall software. If you are still having problems, please do not hesitate to contact our tech support and we'll figure it out for you. With kind regards, Michel

Hi Mike_405, Are you having issues with creating email notifications which include weather information? If so, everything is already there in 2.8.16. With kind regards, Michel

Hi Barry, Have you looked at this: http://www.universal-devices.com/mwiki/ ... ta_Program With kind regards, Michel

Hi tim2u, Currently, the only way you can do that is to use the Find/Replace feature. This said, I do agree that your suggestion is a great idea especially for those with 100s of programs. With kind regards, Michel

Hi Charles, My pleasure ... please do keep us posted as this has to be fixed. Would it work if you click on the Add button on the ISY Finder dialog and then enter the IP address for your ISY? With kind regards, Michel

Hi Vipola, Was your 2411T added using ISY? If so, go to Tools | Diagnostics | Event Viewer ... choose the last level and then click on a scene to activate the IRLinc TX. You might want to try Scene Test to see if your IRLinc TX responds. With kind regards, Michel

Hi Charles, Please try http://www.universal-devices.com/99i/admin.jnlp . With kind regards, Michel

Hi Simon, My pleasure! What you see are "user" web directory files and, as such, do NOT include any ISY system configurations/files. So, if you did not upload anything else into the same directory, then all you have to do is to remove everything under /user/web . With kind regards, Michel

Hi, We were just contacted by RFXCOM (pointing to this topic)! We'll see what we can do. With kind regards, Michel

Hello Simon, Yes, that's all you have to do ... simply remove the contents of /user/web/[the directory you want to remove]. With kind regards, Michel

Hi Gerry, Thank you. Is your system now restored? I am not sure what coudl be causing these errors nor can it be reproduced here. This concerns me! With kind regards, Michel

Hello Gerry, My pleasure ... do you have any other devices that start with FF and are not X10/A10 devices? With kind regards, Michel

Hi Vipola, Thanks again so very much! Just wanted to let you know that it got fixed last night and it will be in the next build. With kind regards, Michel