Michel Kohanim

Hello SomeWhatLost, I totally agree with apostolakisl ... in addition, if your ISY has a static IP address, try DHCP instead and see if that makes any difference. With kind regards, Michel

Hi Gerry, Please disable all your X10 devices, do a Restore PLM and then enable them again. Please let me know if this works. With kind regards, Michel

Hello Vipola, This is surely a BUG and it's reproducible! I am so very sorry for what you had to go through and thanks so very much for debugging it for us!!! With kind regards, Michel

Hello Vipola, Thanks so very much for the update. Would you be kind enough to let me know on which version of firmware were those folders created? With kind regards, Michel

Hi Cas, I made contact but never heard back. With kind regards, Michel

Hello drw, Please remove your ToggleLinc, do a factory reset on it and then add it back. As far as a defective PLM, if you go to Tools | Diagnostics | Show PLM Status/Info, and if it shows disconnected, then yes, you have a defective PLM. If this happens a lot, then I strongly recommend a replacement PLM. With kind regards, Michel

Hello Mônica, Great! We'll contact you to schedule a remote session assistance. With kind regards, Michel

Hi Gerry, Can you go to the overview table and let me know if you have a device with address: FF 01 01 ? With kind regards, Michel

Thanks LeeG, I do agree. It would be great if we can get dnl to let us know what are the device types for those that still show up as responders. With kind regards, Michel

Hi Gerry, Please restore your ISY with the last good backup you have and then retry. With kind regards, Michel

Hello Eakin, We are going to have a fix in our next release (within the next couple of days) which should fix this problem. With kind regards, Michel

Hello Mônica, Yes, there is and here's the link: http://www.universal-devices.com/mwiki/ ... o_Your_ISY Again, our offer stands: if you are still having problems getting this to work, please contact us and we'll walk you through it. With kind regards, Michel

Hi LeeG,dnl, We are talking about InLine Relay with Sense, correct? All other ILLs are responder only. With kind regards, Michel

Yes, consider it done. With kind regards, Michel

Hello mitch236, Please check your device tree and make sure you do not have any green 0101 icons. Furthermore, would you please let me know what you mean by replacing the PLM? Did you actually follow through with File | Restore Modem ? polexian, local on level is not supported in programs because in older devices setting on level/ramp rate required an airgap. With kind regards, Michel

Hello andyf0, Is the problem the Device List (Navigation tree) or the Topology? In both cases, yes there's a perfect reason: it's a bug! With kind regards, Michel

Hello apostolakisl, Although unrelated, most time servers have limits on the interval between each request. Some are as high as 2 hours and some are as low as 10 minutes. pool.ntp.org is 10 minutes. With kind regards, Michel

Hello jkuzmick, Please do be kind enough to try manual port forwarding: http://www.universal-devices.com/mwiki/ ... o_Your_ISY With kind regards, Michel

Hi Jim, Go for the upgrade. You should be OK. With kind regards, Michel

Hi Joe, 1. If you want to start fresh, then use Tools | Erase Log 2. You can change the limit of your ISY logs, currently at 3 Mega Bytes, by a. Telnet to your ISY and login ( http://www.universal-devices.com/mwiki/ ... o_Your_ISY ) b. Type CL and change the log limit With kind regards, Michel

Hi thruster999, Thanks. We'll check into it. With kind regards, Michel

Hi Jim, Please go to https://your.isy.ip.address and see if you are prompted to accept a certificate ... please click on the certificate button on your browser to view the certificate and if it is UDI Default Certificate, then you are OK. With kind regards, Michel

Hello oberkc, You can use this calculator to get an estimate of the number of links that you should have in your PLM: http://www.universal-devices.com/tools/ ... _links.htm Unless you have small number of scenes with small number of devices per scenes, I think the count is a little low. With kind regards, Michel

Hello thurster999, Thank you. Would you be kind enough to let me know if the SWL in question has BEEP support? It seems that only SWLs with BEEP support backlight. With kind regards, Michel

Hello Monica, I do apologize for the inconvenience. If you are still having issues after following oberkc's instructions, please do call our tech support and we'll walk you through it. With kind regards, Michel