Everything posted by Techman
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IoX Finder not seeing my EISY
Are you on a windows or MAC? There was a recent Java update, build 1.8.0_431-b10, which may fix or have caused your problem
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IoX Finder not seeing my EISY
First try clearing your java cache, be sure to check all 3 boxes, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp If that doesn't fix it then try an eisy reboot.
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Lots of "-170001 <s:Envelope><s:Body>....."
170001 are informational, not errors, you can ignore them. you most likely have a device, program or node server that's very active.
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Multiple Failed Devices received during pandemic especially 2466S Rev 6.6 5120
@ThisIsTheWay What controller and firmware and UI versions are you running. The discontinued 2466S, if I remember correctly, is a single band powerline only device. It's highly unlikely that the devices have failed. Your issue is most likely due to either noise on the powerline from an electrical device, or that the 2 legs of your powerline are not properly bridged. I've attached a few links that will help you troubleshoot, INSTEON Signal / Noise Troubleshooting - Universal Devices, Inc. Wiki (universal-devices.com) INSTEON: Troubleshooting Communications Errors - Universal Devices, Inc. Wiki (universal-devices.com)
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Upgraded to EISY and can't get into it with Launcher
Is your laptop on the same network as the EISY and not on a guest network. If you look at your router can you see both the laptop and the eisy? Try clearing your java cache on the laptop, be sure to check all 3 boxes, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp
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How to remove the Green IOIO Icons
@Joe Casullo If they're battery powered devices, you first need to wake up the battery devices then click on write updates.
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Notifications
@DJonas Several of the cellphone carriers have been blocking email to text, most likely because that's a method the spammers use. Not sure if Verizon is one of them. Are you able to send an email to text message from your computer's browser? If not then your cellphone provider is blocking it and there's not much you can do to rectify it.
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Notifications
@DJonas For Comcast SMTP you need to use port 587, and select TLS. Try increasing your timeout to 8000 SMTP server: smtp.comcast.net USER ID: your email address FROM: EISY message: your email address (note colon before email address) If this doesn't work then post a copy of your error log
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Z-Wave Backup?
@Geddy is correct. You'll need the internal zmatter board for complete compatibility. The Zmatter board is Zwave certified and it also supports Zigbee and Matter.
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Leak Sensors - SMS alert format changed
The sensors send a heartbeat signal every 24 hours, so 25 hours is a safe bet. That's what I use.
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Leak Sensors - SMS alert format changed
The only way to test the insteon leak sensor is from the sensor itself. You can put a wet paper towel under the sensor to trigger it. You'll then need to remove the towel and press the set button to clear the "wet on " node. Some of the leak sensors had different firmware and may not need the button press to clear the wet node.
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Z-Wave Backup?
@CPrince Are you using the UD Zmatter board, or a 3rd party Zwave controller (which may not be fully supported)? Are both your Polisy firmware and UI on 5.8.4
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Z-Wave Backup?
What zwave board (300 or 500) do you have in your ISY994, and is that the one you want to back up? Is Zwave currently functional in your ISY? Your ISY Zwave version should display, try removing power from the ISY for a minute then power it up.
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Aeotec Wallmote Quad - didn't migrate, won't create nodes when re-adding
Have you tried doing a factory reset on the Aeotec device?
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Leak Sensors - SMS alert format changed
In your Customizations tab, set it for text. If that doesn't resolve your issue then set it for HTML and place <BR> at the end of your sentence.
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Aeotec Wallmote Quad - didn't migrate, won't create nodes when re-adding
Are you on an eisy or polisy. What is your firmware and UI version? A few things you can try: exclude the device from you controller, charge the battery, and then bring the device close ot your controller and include it.
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Eisy Constant Online Drops
To upate the Polisy firmware, press the multifunction button once. See below: Multi Function Button There's a little multi function button behind the very small hole on the front of the unit. This button has multiple purposes outlined below. Every click on the button will cause the unit to beep. If the button does not behave as described below, please update Polisy. Update and Upgrade All the Packages Click the button once. Please consult support before updating this route. See link below for suggested update/upgrade process.
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Zooz ZSE70 motion detector not working with Eisy Zwave add-on
Yes you need to take it down and bring it next to your admin console. When you press the set button 1 time it will wake up the sensor for 10 seconds, then you need to quickly write the new config parameters while the sensor is awake.
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Zooz ZSE70 motion detector not working with Eisy Zwave add-on
To reduce its range you have to set the MS senistivity (parameter 1) to a lower number, somewhere between 1 and 5. The default setting is 6. In the configuration setting insert 1 for the parameter number, and a value between 1 and 5 for the Parameter Value. and 1 Byte, then click on set configuration. The Sensor must be in the linking mode before you press Set Configuration.
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IoX fails to initialize after firmware update.
@technoroom The PLM only supports Insteon and has no relationship with Zwave.
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Zooz ZSE70 motion detector not working with Eisy Zwave add-on
@DJonas Glad to hear you got your issue resolved. How do you like the ZSE70, I was thinking of picking a few up to replace some of my Insteon MS. Are there any issues with the MS beta firmware?
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Eisy infinite loop
There's no option to roll back the firmware. You can try removng power for a minute, then boot up.
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IoX fails to initialize after firmware update.
Others are also having issues with the latest update, 5.8.4_1. It's best to wait for a bug fix.
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Eisy Constant Online Drops
There's an issue with 5.8.4_1. It's best to open a support ticket
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Upgrade from 5.8.4 to 5.8.4.1 Issues
There appears to be an issue with 5.8.4_1. You should open a support ticket