Techman

@mikek If you're using your previous serial PLM, did you purchase the required serial to USB conversion cable?

The ISY backup is located on the harddrive of your computer. It's named IoX-Backup.v(your firmware version #)_(date of backup) Your existing ISY firmware is OK for the migration. If you're using the same PLM you had on the ISY, then power down both systems, Remove the PLM from the ISY and connect it to the eisy, then power up the eisy. On the eisy, under FILE, select restore IoX. Select the ISY Backup file you just created

The green 1011 means that there are pending writes to that device. Put the new motion sensor into the linking mode, then right click on the device and click on write updates. Right click on the old device then click on delete. You may have to reboot your ISY first. You should only have one battery operated dvice in the linking mode at a time otherwise there's a chance their link tables get crossed..

One last thing you can try, delete and then recreate your two programs. I've seen rare cases where a program can get corrupted.

Can you turn it on and off from the admin console? It's possible that one of the led bulbs has a bad/noisy driver. Try removing two of the bulbs then run the THEN clause. What's your controller firmware and UI version?

What make switch are you using? What type of load is connected to the switch? I think you either have a bad switch, interference from the load, or poor communication between the switch and the controller.

@Panda88 Disable the first program and enable the 2nd program, then run the THEN clause in the 2nd program. Does the light come on and then turn off after 5 minutes?

When you cleared your java cache did you check all 3 boxes which would have deleted the IoX Launcher from your desktop. Are you on Windows or a MAC?

@gempro The link tables for a scene are contained in the devices themselves, so if you disconnect the PLM the scenes should still work, i.e. if you have 3 devices in a scene and turn on one of the devices the other devices should respond. Not knowing how you first installed the PLM it's probably best to do a factory reset on your PLM and then follow the written instructions for replacing a PLM. See attached file. Replace PLM.pdf

Are you on a windows or MAC? There was a recent Java update, build 1.8.0_431-b10, which may fix or have caused your problem

First try clearing your java cache, be sure to check all 3 boxes, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp If that doesn't fix it then try an eisy reboot.

170001 are informational, not errors, you can ignore them. you most likely have a device, program or node server that's very active.

Is your laptop on the same network as the EISY and not on a guest network. If you look at your router can you see both the laptop and the eisy? Try clearing your java cache on the laptop, be sure to check all 3 boxes, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp

@Joe Casullo If they're battery powered devices, you first need to wake up the battery devices then click on write updates.

@DJonas Several of the cellphone carriers have been blocking email to text, most likely because that's a method the spammers use. Not sure if Verizon is one of them. Are you able to send an email to text message from your computer's browser? If not then your cellphone provider is blocking it and there's not much you can do to rectify it.

@DJonas For Comcast SMTP you need to use port 587, and select TLS. Try increasing your timeout to 8000 SMTP server: smtp.comcast.net USER ID: your email address FROM: EISY message: your email address (note colon before email address) If this doesn't work then post a copy of your error log

@Geddy is correct. You'll need the internal zmatter board for complete compatibility. The Zmatter board is Zwave certified and it also supports Zigbee and Matter.

The sensors send a heartbeat signal every 24 hours, so 25 hours is a safe bet. That's what I use.

The only way to test the insteon leak sensor is from the sensor itself. You can put a wet paper towel under the sensor to trigger it. You'll then need to remove the towel and press the set button to clear the "wet on " node. Some of the leak sensors had different firmware and may not need the button press to clear the wet node.

@CPrince Are you using the UD Zmatter board, or a 3rd party Zwave controller (which may not be fully supported)? Are both your Polisy firmware and UI on 5.8.4

What zwave board (300 or 500) do you have in your ISY994, and is that the one you want to back up? Is Zwave currently functional in your ISY? Your ISY Zwave version should display, try removing power from the ISY for a minute then power it up.

Have you tried doing a factory reset on the Aeotec device?

In your Customizations tab, set it for text. If that doesn't resolve your issue then set it for HTML and place <BR> at the end of your sentence.

Are you on an eisy or polisy. What is your firmware and UI version? A few things you can try: exclude the device from you controller, charge the battery, and then bring the device close ot your controller and include it.

To upate the Polisy firmware, press the multifunction button once. See below: Multi Function Button There's a little multi function button behind the very small hole on the front of the unit. This button has multiple purposes outlined below. Every click on the button will cause the unit to beep. If the button does not behave as described below, please update Polisy. Update and Upgrade All the Packages Click the button once. Please consult support before updating this route. See link below for suggested update/upgrade process.