Everything posted by Techman
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Insteon Product Update 3/27/2025
We resumed manufacturing of the Insteon Siren and it is now back in stock! This Siren is must-have in every Insteon home. There is just something about the peace of mind an audible alert brings. The Siren is usually linked to sensors so you get an immediate chime when a side gate is opened or a 115db alarm when motion is detected at night. Also, you can use it to alert you when a medicine or liquor cabinet is opened. As with all Insteon devices, you can manually link the Siren to other devices with just your finger. Or, if you want greater flexibility and control of your devices, the Insteon Hub* together with our Director mobile app gives you access to easier set up and editing of devices and scenes, setting schedules, and adding device-specific notifications. Additionally with a Hub, you can enable voice control and routines within Amazon Alexa and Google Home.
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Firmware Update OVER AND OVER
@GSutherland Both your PG3x and your polisy/eisy firmware need updating, it could take up to 30 minutes What are your current UI and Firmware versions? I agree with @Guy Lavoie, you should run the update from the admin console
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Can programs control the lights on a keypad?
If the devices are placed in the scenes as controllers along with a specific keypad button, then manually turning on a device would also turn on the keypad button
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Can programs control the lights on a keypad?
You need to create a scene for each button and then place the devices in the scene that you want that keypad button to control. You would then have a program turn on or off the scene
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Intermittent Z-Wave disappearance
After you install the extenders let me know if they solved your problem The zooz 800 serie extenders have a battery backup. If your eisy router and modem are on a ups you can set up notifications to alert you of power failures.
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Intermittent Z-Wave disappearance
@steve-elves Are the Zwave devices you're having issues with 300, 500, or 700 series? Being that Michel has eliminated possible eisy issues, I would focus on marginal communications between the eisy and your devices. i.e. a zwave device that's noisy or the need for a repeater or two
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Intermittent Z-Wave disappearance
I don't think the UPS's could be the problem as Zwave is an RF only platform. UPS's are known to create powerline noise which impacts Insteon devices but not Zwave. Have any RF devices been added to the home recently. Another possibility is that there's a defective Zwave device in the mesh network that's causing interference. You can also try adding a zwave repeater/amplifier to your system. Zooz 800 Series Z-Wave Plus Range Extender ZAC38 - The Smartest House
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Insteon product update 3/23/2025
(Forward) Message from Insteon: The On/Off Keypad (6-Button) is back as a permanent fixture in our lineup. Rated at 20A, it is an ideal solution for switching power to non-dimmable lighting (450W LED/CFL or 1800W Incandescent/Halogen), switched outlets, exhaust fans, and other high-current fixtures. It is also your in-wall command center with buttons that can be used to control four other devices - or even groups of devices. For example, with the click of one button, you can turn on all of your family room lights at once. As with all Insteon devices, you can manually link the buttons to other devices with just your finger. Link the buttons to a variety of devices such as a switch or smart plug to give you reliable and convenient connected home control. If you want greater flexibility and control of your devices, the Insteon Hub* together with our Director mobile app gives you access to easier set up and editing of devices and scenes, setting schedules, and adding device-specific notifications. Additionally with a Hub, you can enable voice control and routines within Amazon Alexa and Google Home.
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Strange upgrade "Warning" prompt in Admin
There was a recent minor update For the eisy, you can verify your firmware versions at: eisy.local:8443/WEB/sysconfig.txt The current UDX version is 3.9.0_9 Current ISY version version is 5.9.1_18
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Eisy offline, will not connect after firmware update
Does this link help? MAC & Admin Console.url
- Shades
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Audio player error message
@Javi Sometimes when I play a sound in the Audio Player, it properly executes but I get this error message.
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Zooz 700 stick still supported
What is your Polisy firmware and UI version? The current version is 5.9.1 What Zwave version module do you have on your ISY, 300 or 500 series? Make sure that Zwave is enabled in your configuration window (see screenshot) I believe the Zooz stick should work but you won't have the Zwave backup option, and you probably won't be able to migrate your existing zwave network to the Zooz stick.
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EISY - can i have two z-wave networks?
Being that the 800 series repeaters/amplifiers have more power and bandwidth they should be able to communicate with each other taking advantage of those attributes.
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EISY - can i have two z-wave networks?
How far is the garage from the house. The extenders have a line of sight range of 400 feet. Mount them as high up as possible, i.e. if you have a 2 story house plug it in the 2nd story The also have backup batteries, so if you have a power failure in the garage it will notify you. If your eisy is on a UPS then you could also get a notfication if the house lost powe. Install the extender in the house first, then the garage.
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EISY - can i have two z-wave networks?
@willclarke Why not use one Zwave network and add two 800 series range extenders/amplifiers, one in the garage and one in the house. Zooz 800 Series Z-Wave Plus Range Extender ZAC38 - The Smartest House
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Can no longer send notifications to tmobile phones
Most of the major wireless carriers have been blocking non-wireless to wireless sms messages. Most likely to reduce spam from auto dialers.
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Dim on Outdoor Dimmable Plug In Module
The Kasa outdoor plug appears to be an on/off module, and wouldn't support dimmimg
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Insteon Trade Up Promotion 3/2025
@jtara92101 Based on the trade-up table you can trade in an older dimmer for a dual band on/off swirch. They'll even accept non-Insteon devices for new dual band Insteon. The exact details are laid out in the trade-up form Trade-Up-Program-Form.pdf
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Zen30 Weirdnesss
@xlurkr The door lock being battery operated doesn't act as a repeater. The outlet, being that it's in a wall, doesn't provide optimal repeater service. When you exclued and included your zwave devices it's possible the routing changed which could have an effect on your device and the zwave mesh network. You should try adding a Zwave repeater/amplifier to you network. Take a look at this: Zooz 800 Series Z-Wave Plus Range Extender ZAC38 - The Smartest House
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Zen30 Weirdnesss
@xlurkr You probably have marginal communications between your device and your eisy/polisy S2 security will reduce the range of the device. How many zwave devices do you have in your system. What's the distance between your eisy/polisy and the closest zwave device?
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Insteon Trade Up Promotion 3/2025
Insteon is offering a credit for trading up to dual band devices from single band. Trade-Up Program
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ISY994 found on My PC, but not the customer's PC
Is his computer MAC or Windows
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Zooz Battery Status
The settings are different depending on which model and firmware you have. 700 or 800 series ZSE11 ZSE11 Q Sensor Advanced Settings - Zooz Support Center
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Update EISY and not cant launcher cant find it
Can you post the steps taken to resolve the issue, it will be helpful to others