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Techman

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Everything posted by Techman

  1. @smorgasbord Being that your email was working on your ISY It's probably best to submit a support ticket. You should get a quick response. https://www.universal-devices.com/my-tickets After you get it resolved, post the action taken.
  2. Just looked at your error log. Your SMTP settings are either incorrect or you don't have an good internet connection. Check your eithernet cable. Are your firmware and UI the same version? It's also possible that your migration got corrupted. There's no option to write messages to the admin console, not sure about UD Mobile. There are 4 eisy files in your windows temporary folder starting with UDI_TREE.STATE. You can delete them, which may or may not help.
  3. @smorgasbord Can you post a copy of your error log. You might also try rebooting the eisy. Being that your regular email account works, why not use those settings for the eisy rather than the default SMTP server
  4. My error, I see that you're using txt.att.net. Do you have the TLS box checked. You should also increase your timeout to 9,000 The above may resolve you issue. let me know
  5. AT&T blocks most email to SMS messages. They use a very agressive spam filter. You should be able to use TEXT from the eisy however the message may not format properly. Have you tried using your own email server rather than the default server? Which ISP are you using?
  6. Glad to know we're not alone
  7. Techman replied to diggler's topic in ISY994
    Take a look at this article INSTEON Random All On Events - Universal Devices, Inc. Wiki
  8. I don't believe there's an option for retries on the 2477. You could add a plug-in module that would act as a repeater and most likely improve you insteon communications. You should also verify that both sides of your powerline are bridged via dual band modules. Take a look at these links INSTEON Signal / Noise Troubleshooting - Universal Devices, Inc. Wiki INSTEON: Troubleshooting Communications Errors - Universal Devices, Inc. Wiki INSTEON: Troubleshooting Communications Errors - Universal Devices, Inc. Wiki
  9. Techman replied to bw23198's topic in ISY994
    If you're using only Insteon devices you won't lose any functionality other than the ISY may not support some of the newer Insteon devices. Not sure if a new portal license can be added to the ISY, you can submit a suport ticket to UDI for an answer.
  10. It didn't happen to me during the previous time change. Guess it's a little glitch in the current firmware.
  11. After the end of Daylight savings tme none of my sunset or timed programs ran Sunday night. The time was correctly displayed in my eisy. I did a cold boot and will see what happens tonight.
  12. Techman replied to SHM's topic in ZMatter
    Try removing power from the controller for a few minutes. If that doesn't resolve your issue then post a copy of your error log
  13. Delete the sensor from your eisy, factory reset your sensor then brng it close to the PLM, put it in the linking mode and then add it to the eisy. If it adds to the eisy but doesn't work properly when it's relocated then it may be due to poor communications between the eisy and the sensor. You may have to add a dual band plug in device between the two which will act as a repeater. Restoring the PLM and replacing the PLM was most likely not necessary, especially if your other devices are all working properly.
  14. @PB11 A lot of the carriers are either not supporting, or fully supporting, email to text or SMS coming from a device other than a smartphone. This is most likely due to the extreme spam filters they're using. Thus far I haven't found a workaround to correct the formatting issue..
  15. Techman replied to mikek's topic in eisy
    @mikek Be sure to update the firmware on your eisy. After you restore your backup to the eisy check all your programs and scenes as some may need a little tweak.
  16. Techman replied to mikek's topic in eisy
    @mikek If you're using your previous serial PLM, did you purchase the required serial to USB conversion cable?
  17. Techman replied to mikek's topic in eisy
    The ISY backup is located on the harddrive of your computer. It's named IoX-Backup.v(your firmware version #)_(date of backup) Your existing ISY firmware is OK for the migration. If you're using the same PLM you had on the ISY, then power down both systems, Remove the PLM from the ISY and connect it to the eisy, then power up the eisy. On the eisy, under FILE, select restore IoX. Select the ISY Backup file you just created
  18. The green 1011 means that there are pending writes to that device. Put the new motion sensor into the linking mode, then right click on the device and click on write updates. Right click on the old device then click on delete. You may have to reboot your ISY first. You should only have one battery operated dvice in the linking mode at a time otherwise there's a chance their link tables get crossed..
  19. One last thing you can try, delete and then recreate your two programs. I've seen rare cases where a program can get corrupted.
  20. Can you turn it on and off from the admin console? It's possible that one of the led bulbs has a bad/noisy driver. Try removing two of the bulbs then run the THEN clause. What's your controller firmware and UI version?
  21. What make switch are you using? What type of load is connected to the switch? I think you either have a bad switch, interference from the load, or poor communication between the switch and the controller.
  22. @Panda88 Disable the first program and enable the 2nd program, then run the THEN clause in the 2nd program. Does the light come on and then turn off after 5 minutes?
  23. When you cleared your java cache did you check all 3 boxes which would have deleted the IoX Launcher from your desktop. Are you on Windows or a MAC?
  24. @gempro The link tables for a scene are contained in the devices themselves, so if you disconnect the PLM the scenes should still work, i.e. if you have 3 devices in a scene and turn on one of the devices the other devices should respond. Not knowing how you first installed the PLM it's probably best to do a factory reset on your PLM and then follow the written instructions for replacing a PLM. See attached file. Replace PLM.pdf

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