Techman

What's the device you're trying to remove? Is it battery or a/c powered? Have you tried a controller reboot

@flemingmike in UD Mobile, at the bottom of the Device tree are the scenes. By turning the scene on or off all the devices in that scene will respond accordingly.

It's best to do an exclude before a factory reset as this should clear out the link tables in the device. If you did a factory reset on the controller before excluding the device then you shoiuld probably do a factory reset on the device before including it.

@ekapigian Try clearing your java cache, be sure to check all 3 boxes, then download the Iox Launcher: https://isy.universal-devices.com/start.jnlp If you're then able connect to the eisy do an update packages, You should be running firmware 5.8.0

@nil13 You can use the Insteon noise filter between the powerline and the offending appliance (see attached link). The filters are rated at 10 amps (1200 watts) so it may not work with the space heater Powerline Noise Filter – Insteon

The only way to reclaim vacant zwave addresses is to do a factory rest on the Zmatter dongle. If both motion sensors were in the linking mode at the same time it could have caused the link tables to get crossed. You need to remove a zwave device before you can include it again. It's probably best to remove your motion sensors and then include them, one at a time. Verify that the one you included is working properly before moving on to the next.

Try a factory reset on the devices, then a restore device. If that doesn't work then you might have noise on the powerline. Are the devices dual band? Is your PLM dual band? What controller and firmware are you running?

In the admin console, unter TOOLS, click on system status. That will show the memory usage. I'm not aware of a way to schedule a reboot . Is your UI and firmware up to date?

Not sure what you're referring to when you say "if I use an app", what app? The on levels and ramp rates for each device in a scene need to be set in the scene.

In the admin console, click on the network folder in the device tree. You can sort the address column by clicking on the "address". The name associated with the address will be in the column to the left.

There lies your problem.. You can only use "replace with" when you're replacing like devices. You can't use it to replace a dimmer with an on off switch. It's probably best to delete the device and start over.

@stupalermo When you add a device it will usually be at either the top or bottom of your device tree. When you say you "swapped" devices, exactly how did you swap them?

@bhogan You get 12% discount by using coupon code 6QQGT9A9 (expires 1/31/2024). It's applied at checkout at the UD store UD Store - Universal Devices (universal-devices.com)

I did, and I know of a few others. It allows you to position the dongle's antennas away from obstructions for better RF coverage. It also eliminates potential strain on the eisy USB port.

@ulrick65 The USB ports on the eisy are 3.0, not sure what the Zmatter dongle is. A USB 2.0 cable should be OK.

Yes, USB 2.0 has a recommended maximum cable lenght of 15 feet. USB 3.x has a shorter recommended length of about 9 feet

@DwayneA Next question. Is it possible within the UD Admin Console to replace a module into the same scenes and scripts? I desire to install the replacement IOLinc without rebuilding all associated scenes and programs Yes, use the "Replace Device" option in the right click menu of the device you're replacing. You'll first need to install the new device, but don't rename it. Final question (for today... 🙂). I have two 2443 Access Points (AP) in this house. In both cases they are in close proximity to 2486 Control Keypads and wireless motion detectors. Are the APs really required (the keypads are actually closer to the motion detectors)? How do I tell if they are actually doing anything (they appear to be totally idle - no LED activity at all)? You can try removing the access points, then use the 4 tap test, which also works on most insteon devices, (see attached file). If all the devices work without the access points then you're good to go. 4 Tap test.pdf

Looks like the Filterlinc is available. For some reason it didn't show up on their product page, but it's on their store page which I overlooked..

@DwayneA You can also try plugging your battery charger, or other offending devices, into a noise filter. Insteon use to have a Filterlinc but I don't currently see it on their product list. X10 has one that will probably work, but it's only rated at 5 amps (600 watts): XPPF Plug In Filter – X10.COM

The IOLinc is a single band device (no RF) and as @IndyMike mentioned, it is susceptible to powerline interference. If you have a dual band plug-in device, try plugging it into the front of the IOLinc. If that doesn't help then try doing a factory reset / restore device on the IOLinc.

If the address is unavailable your other option is to put the device into the linking mode, the controller will then see the address. You can do that without having to remove switch plates.

It's not normal. It's best to submit a support ticket https://www.universal-devices.com/my-tickets

EISY supports the UD Zmatter dongle (zwave, Zigbee, and Matter). I'm not sure it will support a 3rd party Zwave controller. Any certified Zwave device that measures lux will work with the zmatter dongle. I think the ZWA005 was discontinued, not sure if it's still supported.

Try doing a restore device for (58.A0.82) You also need to set the on levels and ramp rate, within the scene, for each device in that scene. The on level and ramp rate for the switch, if you operate it outside of the scene, also needs to be set for the switch.

It only took a few minutes to update, but if the UD server is busy then it might take longer.