Techman

After I did the OS Upgrade to 13.2p9 I noticed that the admin console seems to be a bit more responsive. My program lists load faster, and the device query seems to run faster.

Why not have a program set variables, one for armed stay and one for armed away. A program could look at the variables to determine the state of the system, and then reset the variable when the system is disarmed.

If you have the Zwave 300 series board then you should install the 5.0.16c firmware as 5.3.4 is not compatible with the 300 series Zwave dongle. 5.0.16C (ISY994) - Last version to support Z-Wave 300 Series - Current Release Announcements - Universal Devices Forum (universal-devices.com)

In the admin console, after setting the on value you need to click the "on" to the left of the level setting

@WShellshear You might try clearing your java cache, be sure to check all 3 boxes, and download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp Did you follow the instructions for replacing a SD card? Are the leds on the front of the ISY properly displaying?

Make sure that the antennas are connected to the correct mount. I use a short USB cable between the eisy and the zmatter dongle to eliminate any stress on the eisy USB port.

Not sure exactly what the issue is that you're having. Is the 16GB card working as it should in your ISY, If not it wasn't programed properly.

@paul.rea You might have either an eisy firmware issue or a problem with the connection between the Zmatter dongle and the eisy. At this point it's best to submit a support ticket.

@WShellshear Here's the instructions for replacing the card. You can use up to a 32Gb card. A high quality 16Gb card should be adequate. ttps://wiki.universal-devices.com/ISY-99i/ISY-26_INSTEON:Replacing/Formatting_an_SD_Card

You should right click on the device and disable it otherwise the controller will attempt to access it. Any luck with moving the zigbee device closer to the EISY?

If you have a firewall try disabling it. You can also try deleting the temporary files located at: C:\Users\<your user name>\AppData\Local\Temp Delete the following files, If that doesn't fix things then open a support ticket.

For Windows 10, Clear your java cache, be sure to check all 3 boxes. then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp This will place the IoX Launcher on your desktop.

In your device tree there's a red explanation mark which means that the EISY is unable to communicate with the device. Try moving the device closer to the eisy then right click on the device and then click on rewrite device links. It's possible that your device is out of range from the zmatter dongle. If that's the case you may have to add a zigbee repeater such as this one: Range Extender Zi - Aeotec

Assuming you're on an eisy, try: eisy.local:3000/dashboard

In the admin console, is the battery voltage displayed? If so then you could use a program, see attached

Powering down the Polisy clears the memory. When there are issues it seems that powering down proves to be more beneficial that a (warm) reboot.

@ShawnW It appears that you PLM, even though it's "old", seems to be working. One other thing you can try, assuming you're on a Windows computer, is removing power from the Polisy, then deleting the Polisy temporary files which are located in the folder C:\Users\<your user name>\AppData\Local\Temp Delete the following files, then boot up the Polisy. If that doesn't fix things then open a support ticket.

@ShawnW I would first focus on your PLM. Run a PLM link count. Post the results Is the green led on your PLM lit? Run a restore device on one of your Insteon devices, does it complete without errors? How old is your PLM, and what is its hardware version?

From the config file: Release notes for: 5.8.0 - 01/01/2024 Fixed system crash (for Insteon users) Fixed subscription causing crash when bombarded Misc bug fixes Integration of sqlite database for recording events/property changes Node property history database - disabled by default

Being that's it's a brand new product it's possible that the current controller firmware isn't programmed to recognize it. You should submit a support ticket: https://www.universal-devices.com/my-tickets

The router should have nothing to do with the Zmatter dongle or Insteon devices. It's probably best to move the EISY away from the router in order to avoid RF interference. You should also not plug your PLM into an outlket that servicing other electronics as electricial devices can interfere with the PLM Insteon signals. It was most likely not necessary to factory reset you EISY as the problem appears to be some type of interference and not the eisy itself. You should also do an update packages on the EISY as there was an update to fix a few bugs. After the update your EISY firmware will still shop as 5.7.1.

Here's the cable

It should work, the MS draws very little current

It was most likely the low battery in your motion sensors that caused devices to turn on. I've had that happen..

@Steve Andrews Sometimes deleting and recreating a scene or program can fix issues