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Techman

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Everything posted by Techman

  1. Techman replied to bw23198's topic in ISY994
    If you're using only Insteon devices you won't lose any functionality other than the ISY may not support some of the newer Insteon devices. Not sure if a new portal license can be added to the ISY, you can submit a suport ticket to UDI for an answer.
  2. It didn't happen to me during the previous time change. Guess it's a little glitch in the current firmware.
  3. After the end of Daylight savings tme none of my sunset or timed programs ran Sunday night. The time was correctly displayed in my eisy. I did a cold boot and will see what happens tonight.
  4. Techman replied to SHM's topic in ZMatter
    Try removing power from the controller for a few minutes. If that doesn't resolve your issue then post a copy of your error log
  5. Delete the sensor from your eisy, factory reset your sensor then brng it close to the PLM, put it in the linking mode and then add it to the eisy. If it adds to the eisy but doesn't work properly when it's relocated then it may be due to poor communications between the eisy and the sensor. You may have to add a dual band plug in device between the two which will act as a repeater. Restoring the PLM and replacing the PLM was most likely not necessary, especially if your other devices are all working properly.
  6. @PB11 A lot of the carriers are either not supporting, or fully supporting, email to text or SMS coming from a device other than a smartphone. This is most likely due to the extreme spam filters they're using. Thus far I haven't found a workaround to correct the formatting issue..
  7. Techman replied to mikek's topic in eisy
    @mikek Be sure to update the firmware on your eisy. After you restore your backup to the eisy check all your programs and scenes as some may need a little tweak.
  8. Techman replied to mikek's topic in eisy
    @mikek If you're using your previous serial PLM, did you purchase the required serial to USB conversion cable?
  9. Techman replied to mikek's topic in eisy
    The ISY backup is located on the harddrive of your computer. It's named IoX-Backup.v(your firmware version #)_(date of backup) Your existing ISY firmware is OK for the migration. If you're using the same PLM you had on the ISY, then power down both systems, Remove the PLM from the ISY and connect it to the eisy, then power up the eisy. On the eisy, under FILE, select restore IoX. Select the ISY Backup file you just created
  10. The green 1011 means that there are pending writes to that device. Put the new motion sensor into the linking mode, then right click on the device and click on write updates. Right click on the old device then click on delete. You may have to reboot your ISY first. You should only have one battery operated dvice in the linking mode at a time otherwise there's a chance their link tables get crossed..
  11. One last thing you can try, delete and then recreate your two programs. I've seen rare cases where a program can get corrupted.
  12. Can you turn it on and off from the admin console? It's possible that one of the led bulbs has a bad/noisy driver. Try removing two of the bulbs then run the THEN clause. What's your controller firmware and UI version?
  13. What make switch are you using? What type of load is connected to the switch? I think you either have a bad switch, interference from the load, or poor communication between the switch and the controller.
  14. @Panda88 Disable the first program and enable the 2nd program, then run the THEN clause in the 2nd program. Does the light come on and then turn off after 5 minutes?
  15. When you cleared your java cache did you check all 3 boxes which would have deleted the IoX Launcher from your desktop. Are you on Windows or a MAC?
  16. @gempro The link tables for a scene are contained in the devices themselves, so if you disconnect the PLM the scenes should still work, i.e. if you have 3 devices in a scene and turn on one of the devices the other devices should respond. Not knowing how you first installed the PLM it's probably best to do a factory reset on your PLM and then follow the written instructions for replacing a PLM. See attached file. Replace PLM.pdf
  17. Are you on a windows or MAC? There was a recent Java update, build 1.8.0_431-b10, which may fix or have caused your problem
  18. First try clearing your java cache, be sure to check all 3 boxes, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp If that doesn't fix it then try an eisy reboot.
  19. 170001 are informational, not errors, you can ignore them. you most likely have a device, program or node server that's very active.
  20. @ThisIsTheWay What controller and firmware and UI versions are you running. The discontinued 2466S, if I remember correctly, is a single band powerline only device. It's highly unlikely that the devices have failed. Your issue is most likely due to either noise on the powerline from an electrical device, or that the 2 legs of your powerline are not properly bridged. I've attached a few links that will help you troubleshoot, INSTEON Signal / Noise Troubleshooting - Universal Devices, Inc. Wiki (universal-devices.com) INSTEON: Troubleshooting Communications Errors - Universal Devices, Inc. Wiki (universal-devices.com)
  21. Is your laptop on the same network as the EISY and not on a guest network. If you look at your router can you see both the laptop and the eisy? Try clearing your java cache on the laptop, be sure to check all 3 boxes, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp
  22. @Joe Casullo If they're battery powered devices, you first need to wake up the battery devices then click on write updates.
  23. Techman replied to DJonas's topic in eisy
    @DJonas Several of the cellphone carriers have been blocking email to text, most likely because that's a method the spammers use. Not sure if Verizon is one of them. Are you able to send an email to text message from your computer's browser? If not then your cellphone provider is blocking it and there's not much you can do to rectify it.
  24. Techman replied to DJonas's topic in eisy
    @DJonas For Comcast SMTP you need to use port 587, and select TLS. Try increasing your timeout to 8000 SMTP server: smtp.comcast.net USER ID: your email address FROM: EISY message: your email address (note colon before email address) If this doesn't work then post a copy of your error log
  25. @Geddy is correct. You'll need the internal zmatter board for complete compatibility. The Zmatter board is Zwave certified and it also supports Zigbee and Matter.

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