Techman

It could be a combination of the low battery in the motion sensor and one or more running programs. You should disable all the running programs in an effort to narrow things down

@arzoo Not sure if this has been previously mentioned, but in the program summary tab look for programs that ran or finished about 52 minutes past the hour. My guess is that it's one of your heartbeat prorgrams that runs hourly.

@bconen Your PG3x and eisy firmware are all current. It probably best to open a support ticket and attach the debug log . https://www.universal-devices.com/my-tickets

The log show that the Audio Player is trying to load a missing module, "pyaudio". From the PG3 window, delete the audio player, reboot you eisy, then reinstall the audio player Let me know if that resolves the problem.

Usually rebooting the EISY should resolve the connection issue. What is your audioplayer output connected to? Download the audioplayer debug log and post it in the forum What are your eisy firmware and UI versions?

Attached are a couple of articles that may help you troubleshoot your issues. Zwave repair terms.url Zwave comprehensive guide.url

@62vetteefp Here's the link for the IoX Launcher (admin console) https://isy.universal-devices.com/start.jnlp

@paulw Verify that you're connected to the internet. Try accessing the admin console via the cloud to verify that you're connected. I believe the from field needs to be populated The from field format should be: ISY:(your email)@gmail.com

The format the IOLinc uses is not a bug. It's most likely built around the alarm system format which uses NO (normally open) contacts. When the alarm system is armed all the contacts are closed. If a contact is opened or the wire to the contact is cut, the contact reverts to the NO state thus triggering the alarm. This is the protocol (NO) the IOLinc uses. I'm not familiar with Home Assistant but they may not follow that protocol. With UD controllers, nothing has changed over the years, why you didn't experience this with your Polisy may be the way your program was set up, or maybe you used trigger reverse and didn't run the 3 am query.

Your motion sensor (14 72 B6) appears in almost every log entry, so chances are this is the device that's causing you problems. Disabling the device does not stop it from sending spurious data into the Insteon network. You need to remove its battery in order to completely disable it. You should also look for a program that may be running around the time of your issues

It's possible that the default mail server is down. It's probably best to use Gmail. For Gmail setup take a look at this wiki article: https://wiki.universal-devices.com/ISY994:Configure_Mail_Server_Settings

If you use a Normally Open reed switch, and don't enable trigger reverse, then the green led on the IOLinc will be on when the door is closed (when the magnet is in contact with the reed switch), the 3AM query won't then affect the status. This is the way it has always been with UD controllers.. There hasn't been any changes in the IOLinc or the controller firmware that would affect the device status.

Are you using a reed switch and magnet to trigger the IOLinc, if so is the switch normally open or normally closed?

Can you expand on what you mean by synchronizing them. What is it that you want to do with the KPL?

I just took a look at one of my programs that has a 15 minute wait and the LAST RUN TIME and the LAST FINISH TIME show the 15 minute difference. Not sure why you're not displaying the correct finish time. Are there any other conditions in your program? What controler and firmware are you running?

What version of PG3 were you running prior to the upgrade

Are you currently running PG3x 3.2.27 and IoX 5.8.4

A restore would not transfer Zwave to the new controller, migrate does. If your Polisy is running a different firmware version than the Polisy, the Polisy firmware could be downgraded by using the ISY994 firmware which may not be compatible with the Polisy. There are probably additional factors, but these are two that come to mind.

@NYHeel You should use a 12 volt, 1 or 2 amp power supply. They're out of stock at the UD Store. Amazon should have them

@larryllix I just took a look at several of my ON/OFF modules and the only option was on or off, no percentage options. Did you use the REPLACE WITH option when you replaced your dimmer module with the on/off module?

Can you post a screen shot of your scene. Most likely your scene is not configured properly. When you press a button on the keypad can you see its state change in the admin console?

The current Insteon switches are a bit smaller than the ones sold several years ago. Is your 3 gang box metal or plastic? Was it installed when the home was built or was it added later? What controller are you using. Do you currently have Zwave? Is your current installation all Insteon?

When you replaced the keypads did you first add the new keypad, and then right click click on the keypad you're replacing, point to the new keypad and then click replace with? If you didn't replace the KPL using the above format, what steps did you take for the replacement?

When you do your testing keep in mind that a X10 device does not send its state back to the controller. The controller assumes the state of an X10 device based on the command sent from the controller. For your test programs it's best to use Insteon devices.

It's possible that you have a marginal communication connnection between the lock and the controller. Try moving the lock closer to the controller. You may have to add an Zwave repeater midway.