Techman

It's possible the thunderdstorm caused a voltage surge that did some damage. If the green led on the PLM is not lit, then most likely the internal power supply in the PLM has failed. For now, don't focus on the network jack leds It sounds like your SD card may have also failed. Remove power from the ISY, then remove the SD card and clean the contacts with a soft eraser and re-insert it. After the ISY boots up, are you able to access the ISY from the admin console? If so, can you see your devices and programs?

Front Panel LEDs/Lights Boot up sequence: Power, RX&TX, momentary blink of Memory/RX and TX, and then Power only Only Power Light Is On: Most probably power supply related. You can try any power supply that outputs anywhere between 5 volt and 30 volts,center positive, 2mm barrel connector Error light and Memory light blinking simultaneously: ISY is not able to get on the network.Please ensure: The Network jack on the back of ISY is connected to your router The lights on the Network jack have one steady on and the other one blinking. If not, check cable and connectivity to the router Your router provides DHCP There are no other devices on the network with the same IP address (IP Conflict) If you have configured your ISY to use DHCP, then you will have to search your network for devices that might be in the same DHCP range as your router is providing If you have configured your ISY with a static IP address, and as long as you have a good backup, you can Factory Reset your ISY and then restore a good backup (File | Restore ISY). Once prompted to change the network settings, choose No Only Error light blinking: ISY cannot communicate with the SD Card. Please ensure: The micro SD Card (on the front) is seated properly. Unplug ISY, remove the rubber cap, using a sharp object, push the micro SD Card in so that it pops out. Push it back in so it clicks in. Apply power to ISY If reseating the micro SD Card does not work, you probably have a defective SD Card. Please consult Replacing/Formatting SD Card

You shouldn't need to delete any programs, however you may need to tweak a few. Clear your java cache, be sure to check all 3 boxes, then download the IoX Launcher https://isy.universal-devices.com/start.jnlp If this doesn't resolve your issue, then give a more detailed explaination of what isn't working.

12 volts, 2 amps 12V / 2.0A Power Supply - Universal Devices (universal-devices.com)

No. It allows you to access the eisy remotely using a secure connection.

$39 for two years

@gweempose Unfortunately Insteon doesn't provide release notes for their firmware and hardware updates so it difficult to say what improvements were made in the later versions. The short battery life you're experiencing is not normal. If a factory reset doesn't resolve your issue then you can always try buying a sensor directly from Insteon which will have the lastest firmware and hardware versions.

@Javi In a scene I have a lampllnc dimmer (controller) and a KPL button. If I turn off the dimmer from ud mobile the KPL button, and the scene, don't turn off, but if I turn off the dimmer from the admin console then the KPL button, and the scene, turn off. Shouldn't ud mobile turn off the scene, including the kpl button, if a device (controller) in the scene is turned off?

The firmware version shows up in the device window in the admin console. the current firmware version is v.47 Current hardware version is v1.6 . Your sensors were manufactured in 2014 and 2015. The versions now shipping were made in 2019.

I noticed that when I turn a device, that's a controller in a scene, on or off not all of the devices in that scene respond accordingly. If I turn the device on or off from the admin console all the devices in the scene properly respond.

If you bought them off Ebay there's a very good chance they're used, so it's best to factory reset them. After the reset do a restore device which will rewrite the link tables stored in your controller to the device(s). What is the 4 diget date code, hardware and firmware verson of the sensor(s) The factory reset instructions are attached Factory reset.pdf

@gweempose I also get at least 6 months, usually longer. Check your sensor options to make sure the sensor isn't reporting heartbeat or orther data more than it should. You may want to try factory resetting the sensor(s) Did you buy them direct from Insteon?

With the 6 button KPL, If you want the ON/OFF buttons led to turn off when the the load is off then set the on/off button to "Non toggle Off"

The Insteon firmware doesn't have an option to set the led brightness on the individual KPL buttons. @maxnorth When you set the backlight level be sure to click on the "Blacklight" button after setting your levels. Make sure you Keypad button option is set to "toggle. If you set the levels to 1/0 the KPL leds should turn off when the button is off

The eisy should automatically connect to the router after the router reboots. Are you using a reserved address for the eisy, it's possible that you have an address conflict in the router. Why are you rebooting your router so often?

Yes, that's what I was referring to. Have you tried excluding and then including the sensor. When including it keep it in close proximity to your controller. What controller, Zwave dongle and firmware are you running?

Correct, the solution is in this thread, posted on January 26th.

@EJones01 The solution is in this thread Help with Aeotec Trisensor Setup - ZMatter - Universal Devices Forum (universal-devices.com)

If you have, or want to add, zwave then take a look at these: ZOOZ ZEN17 UNIVERSAL RELAY – ZOOZ (getzooz.com) Zooz ZEN16 MultiRelay – ZOOZ (getzooz.com)

Check your ethernet cables and connections between the router and the eisy. If they're OK then you should probably open a support ticket.

Yours is an isolated case. Have you tried rebooting your router. Are you usinng a reserved address for ther eisy in your router?

During your previous install some of the links may not have been written. Glad you're back in business.

One last thing to try, put the MS into the linking mode then from the tools menu run a Device link table diagnostic. After the links poipulate click on compare to see if you have any mismatched links

All dual band devices act as repeaters. When you installed the MS II did you link it using the "Sensors" "Motion Sensor II" option in the linking menu What PLM are you using? The insteon signal emits from the PLM not the EISY. Are both sides of your power line bridged, you can verify that using the 4 tap test (see attached) 4 Tap test.pdf

Being that the MS is working when close to the controller, the problem is not with the MS. You need a dual band plug-in device closer to the MS to act as a repeater. between the MS and the EISY.