Everything posted by Techman
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Garage door opens unexpectedly
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Garage door opens unexpectedly
It should work, the MS draws very little current
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Garage door opens unexpectedly
It was most likely the low battery in your motion sensors that caused devices to turn on. I've had that happen..
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Slow scene changes with eisy programs
@Steve Andrews Sometimes deleting and recreating a scene or program can fix issues
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ZMatter Zigbee not responding on Polisy
Try removing power from the Polisy for about 30 seconds then boot it up. Does it now recognize the zmatter board? Update: just saw you last post. Glad to hear it was just the cable. It's probably best to use a cable rather than connecting it directly as it puts less strain on the USB port.
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Slow scene changes with eisy programs
Scenes have a slight delay as compared to programs, but it shouldn't take 5 seconds. Run a scene diagnostic to see if there are any issues
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ZMatter Zigbee not responding on Polisy
Did you check either the Zwave and/or the Zigbee boxes and then click on save? (see attached) The Zmatter board will work with the external enclosure plugged into a USB port or it can be mounted internally.
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eISY not connecting to 2413u
The PLM is the current version, it's rare for that to fail so soon. Try unplugging it for a few minutes. If that doesn't help then try a different USB port on the EISY and/or a new USB cable
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eISY not connecting to 2413u
Is the green led on the PLM lit? What's the 4 digit date code on the PLM. What's the firmware version of the PLM? Have you tried replacing the USB cable
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Restore PLM Failure During ISY to EISY Migration
@Chas717 Here's the current migration instructions Eisy:User Guide - Universal Devices, Inc. Wiki (universal-devices.com)
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Programs missing
It's possible that your portal password and your EISY password are different.
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Restore PLM Failure During ISY to EISY Migration
To view your EISY firmware version run this link in your browser: eisy.local:8443/WEB/sysconfig.txt (scroll down to view the firmware, see the attached screenshot) The current firmware is 5.7.1_7
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Slow scene changes with eisy programs
The EISY doesn't have a serial port only USB ports for the PLM. In order to use the serial PLM you need a serial to USB converter. A USB PLM to USB connector on the EISY makes for a cleaner interface with less to go wrong.
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Restore PLM Failure During ISY to EISY Migration
You should probably factory reset your EISY, and the USB PLM, then do a EISY firmware update brfore migrating. What is the firmware version on your ISY. Do you have the 300 or the 500 series Zwave board on the ISY? Be sure to do both a an ISY and a Zwave backup before migrating, and exactly follow the migration instructions.
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Programs missing
@MarkJames Remove power from the Eisy for about 15 seconds then boot it up. Your programs should then show up. You should also update your firmware and UI to the current versions
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Slow scene changes with eisy programs
Be sure to follow the attached procedure when replacing the PLM Replace Modem.pdf
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Slow scene changes with eisy programs
You should order the USB PLM. During migration not all scenes were affected. You should run the scene diagnostics on all your scenes to verify them.
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Slow scene changes with eisy programs
The problem appears to be with the scene itself, the next step would be to delete the scene and then recreate it. During migtation there were issues with some scenes not migrating properly, that's most likely is the case with your scene.
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Slow scene changes with eisy programs
The status of a scene doesn't display as a scene is unable to report status. You can right click on a scene, then run DIAGNOSTICS | SCENE TEST, which will show any issues within the scene. Copy and post the results of the test.
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IoX Finder showing my Polisy twice
That's normal with the current version of the IoX Launcher. You can launch your polisy from either. No action is needed
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Garage door opens unexpectedly
Random "all on" events won't show up in the event log. If you don't see the garage open event in your log then focus on both the "all on" trouble shooting or the possibility of a failing insteon device somewhere in your network which can create false Insteon signals.
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Garage door opens unexpectedly
If you don't see a log entry for the IOLinc and Siren being activated at the time the garage door opened then take a look at this link: INSTEON Random All On Events - Universal Devices, Inc. Wiki (universal-devices.com)
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how can I see which devices do/do not have direct communication with z-wave eisy?
If "everythihng works just fine" then I think you're looking for a problem that doesn't exist yet. If it's not broken then don't fix it.
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How do I keep or access the Event Viewer Log without leaving the Admin Console running 24/7?
I don't know of a way to view the activity or error logs except via the admin console, which, as Geddy has said, should not be left open for long periods. If the issue is always with the same device(s) then you should factory reset the device and then do a restore device. A device that is failing can also cause the issue. Also take a look at this link INSTEON Random All On Events - Universal Devices, Inc. Wiki (universal-devices.com)
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“AutoUpdate Status: Authorization Failed!” & “Java Internal Error” on launch
There are documented issues with Java and Mac. Do a search on the forum, "java and mac". Not sure if or how it was resolved. I'm a Windows user and not familiar with Mac.