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Techman

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Everything posted by Techman

  1. Techman replied to ahwman's topic in ISY994
    If you have any comparable power supplies lying around try switching it out. When you reboot the ISY do you get any activity on the front panel leds?
  2. Techman replied to ahwman's topic in ISY994
    Here's a few things you can try: 1. Check the ISY power supply 2. In the admin console under tools, check PLM and SYSTEM status 3. Remove the SD card, clean the contacts with a soft eraser and reinsert. When you rebooted the ISY did the front panel lights show activity?. Is the ISY power light on?
  3. Here's everything one needs to know about Z-wave https://z-wavealliance.org
  4. Insteon has discontinued some of their product line. Some of the Insteon products are sold out do to either chip shortages or shipping delays. Unfortunately we've been unable to get a meaningful answer from Smarthome as to what was discontinued, what is delayed and when they will be restocked. UDI is currently developing migration software that will allow you to transfer your ISY data to the Polisy which is an updated replacement for the ISY.
  5. The Polisy which is an updated replacement for the ISY does not require a membership or incur any fees if you use it on your LAN. If you want remote access via the internet then you would need a Portal membership account.
  6. If you manually, or tried to, link to another device without using the ISY then you'll have link tables in those devices that shouldn't be there if you're using the ISY as your controller, so it's best to then factory reset those devices to clear their link tables.
  7. Indeed, they're sold out. Looks like someone picked them all up shortly after I posted that they were available.
  8. The HEX address for the Insteon devices is assigned by the manufacturer. The Z-Wave devices do not have a unique address. The ISY will assign the address at the time it's installed which is why you should rename it at the time of installation, however the address the ISY assigned to it will continue to appear in the topology report and will also appear in the ISY device status window
  9. On the devices with the exclamation marks, right click and click on write updates to device, if that doesn't work then try "restore device". If the device is a battery powered device then you'll need to put it into the linking mode first. When you say hex numbers are you referring to something like ZW005? If not give an example. All Z-wave installed devices will initially show up as ZW001...... etc. You need to rename them when you install them so you'll know what they are. Under files | tools, you should run the "Generate Topology" report which will give you a wealth of information about your devices.
  10. It's possible that the battery needs replacing
  11. There are currently 7 USB PLMs available on Amazon Amazon.com: Insteon USB Interace PowerLinc Modem, 2413U - Dual-Band PLM makes controllers & bridges Insteon-compatible : Electronics
  12. In theory any Z-wave certified device should work with the ISY 500 series Z-wave.
  13. Smarthome is sold out of all PLMs and won't have stock for the foreseeable future. However, there's a few USB PLMs available on amazon for $20 over list price. This may be the last chance to pick one up.
  14. No need to, fortunately Michel and his staff have done a great job
  15. From UDI website: Polisy is powerful. It boasts 1Ghz Quad Core AMD CPU, 4GB RAM, 32GB 3D NAND SSD, 3 x 1 GB Ethernet ports, and extensive I/O features. Its prowess is assured by a lean fine-tuned version of BSD Unix. Its security hardened by TPM boot. Its reliability, viability, and support is guaranteed by the same team that brought you the ISY.
  16. F.Y.I,. Windows has SSH built in. Windows Terminal SSH | Microsoft Docs How to Enable and Use Windows 10’s New Built-in SSH Commands (howtogeek.com)
  17. Try removing power from the ISY, then power it up. What lights on lit on the ISY front panel? Prior to downloading the launcher did you clear your java cache including applications?
  18. try rebooting the ISY and/or rebooting your router.
  19. 110022 is "Open file failed" 110012 is "SD Drive Config file open read failed" Try removing your SD card, clean the contacts with a soft eraser and reinsert the card. If that doesn't fix your problem then you may have to replace the SD card. Be sure to remove power from the ISY before removing the SD card.
  20. You would use the same settings as you use for your regular email program Set timeout for about 6000 Don't check USE TLS The update from 4.x.x to 5.x.x was a major update and requires some user intervention as set forth in the update notes.
  21. When you update from 4.x.x to 5.x.x some of the configuration parameters may get changed. Take a look at your email settings in the ISY.
  22. Hard to say, sometimes the link tables get corrupted due to power line voltage fluctuations or noise on the powerline. Glad you're squared away.
  23. In the Admin console, do a restore device on the Kitchen Table Chandelier switch and the two other switches.. Your link tables may be corrupted and the restore device should correct it. Another possibility is that you have noise on the powerline that's interfering with the commands. Are the recessed lights you're trying to control low voltage or ??
  24. You should be able to use your 2413S with the Polisy using the serial cable that shipped with the PLM. The Polisy will also support the USB PLM
  25. Sometimes when installing Z-wave devices you'll end up with extra phantom nodes. I just create a folder and move those nodes to the folder and ignore them. Not sure exactly what your configuration issue is. You could be entering an incorrect value. When you do enter a value be sure to click in the "set configuration" button to the left

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