Everything posted by Techman
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Z-Wave Node Properties
@GlowingHair Is this what you're looking for? ISY-994i Series:EMail and Networking Substitution Variables - Universal Devices, Inc. Wiki (universal-devices.com)
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Z-Wave Node Properties
Assign them to a variable, then create a program to send the variables to an email or text message via the ISY notifications
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Leak Sensor Question
When the leak sensor is in the WET state, the ISY should show the wet status as on and the DRY status as off. Once the sensor is no longer detecting water the SET button on the sensor needs to be pushed once in order to clear the wet state as the sensor will not automatically switch its status to DRY
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Insteon acquired and servers coming back up
The Insteon forum, which is now active, can be found here: Home - Insteon Discussion Community
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Insteon acquired and servers coming back up
Here's the complete news update from Insteon Hi everyone, I know it has been a few weeks since I provided an update to the entire Insteon community. We have had our heads down on a variety of efforts and it is time to let you know where we are at again. We hope you are as excited as we are about the direction we are headed! Hub Subscriptions Again, thank you to those who have already placed orders! And if you have not placed one, it is not too late to place an order and prevent an interruption of your Hub services. Please order before August 1 at: https://www.insteon.com/store On-Hand Inventory We have great news to share! We expect to be able to take orders for on-hand inventory by mid-August. We are converting to a new e-commerce shopping platform that will give us improved functionality and we are currently working on that integration. As a reminder, our on-hand inventory will be limited by product types - and limited availability on top of that. And as previously mentioned, we do have orders in process at our factories for additional units and a greater scope of product, but those are much longer lead times before they hit our warehouse. Customer Support We are slowly (but surely) working through our backlog of customer email and form submission inquiries. While we have made progress, we realize it’s far from ideal so we are making dedicated efforts to add resources and improve our processes. We recently moved to a more robust customer contact platform that will allow us to respond in a much more streamlined and efficient manner. If you have unanswered inquiries, please expect to get more details from us in the coming days. Insteon Forum We are excited to share that the Insteon Support Community forum is back online! We are still working on a few integration bugs since we moved to a new server, but we are ready for people to get back to posting and supporting each other. We encourage you to login/sign up to utilize this peer-to-peer resource: https://forum.insteon.com Also, be sure to join the Insteon Facebook group for additional community support: https://www.facebook.com/groups/757676351098971 Surveys We will be conducting surveys on topics ranging from app feature requests to inventory priority requests. Things like what third-party software and hardware you use so we can help prioritize our further integration with them. Or, to let us know what devices you’d like us to add support for in the Insteon for Lighting app. We want your voice to help guide us in our roadmap. Ken CEO, Insteon Technologies Insteon Technologies 4790 Irvine Blvd. Suite 105-665, Irvine, CA 92620
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2843-222 Open Close Sensor Heartbeat
The device sends either an ON or OFF heartbeat signal, the ISY or the Polisy just displays what it receives from the device.
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2843-222 Open Close Sensor Heartbeat
My heartbeat program is set to run at startup. If the program doesn't receive an ON or OFF the THEN clause timer starts and will ultimately send the failure notification. The program needs to have the THEN clause manually executed when you first create it. I have a lot of battery-operated devices and have never had the program let me down or not received a heartbeat signal as long as the battery voltage was sufficient.
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2843-222 Open Close Sensor Heartbeat
The on/off signal is sent by the sensor and usually alternates between ON and OFF, the ISY/Polisy only displays the status sent by the device. The heartbeat signal cannot be queried. It's sent out about every 24 hours but can vary by an hour, which is why I gave the program 26 hours to listen for the heartbeat signal. That way you won't get a false alert if the signal is delayed. Not sure why you're not seeing a change on the second device, maybe try deleting and reinstalling the sensor will fix it, or you can try doing a factory reset on the device then a restore device from the Polisy
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2843-222 Open Close Sensor Heartbeat
The heartbeat signal status alternates between ON and OFF, this is normal. The following program can be used to send a notification if there's no heartbeat signal IF Control Heartbeat is not switched ON or Control Heartbeat is not switched OFF THEN wait 26 hours Send Heartbeat fail notification ELSE
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Will there be a replacement for the Insteon PLM?
@Michel Kohanim The "dark ages" doesn't sound appealing, any chance you could reach out to Ken Fairbanks for an update. I would assume it would be to his financial benefit to keep you in the loop being that you represent a fairly large Insteon user base. Do you have, or need, his contact info?
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Admin Console: unable to use the GUI that you get with start.jnlp
@cdave1252 Did you follow these instructions? If you're still have issues then try installing the 32 bit version of Java 1. Clear your Java Cache, including installed applications2. Go to https://isy.universal-devices.com/start.jnlp3. Click on the desired ISY row and, from the menu, choose the Admin Console
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Polisy doesn't boot if connected to powered Insteon PLM
Make sure you have the "Insteon support" box checked on the Polisy configuration page. Did you move the PLM over from the ISY? Is the green power LED on the PLM lit and a solid green? Do you have another PLM to DB9 cable you can try? Are you using the one that shipped with the PLM? It's possible that if you've been "experimenting" with power outages you may have corrupted the PLM link table in which case you should do a factory reset on the PLM, then a restore PLM.
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Insteon acquired and servers coming back up
Support@insteon.com Not sure if they will respond, but this is the address they posted on their web page
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Zooz outdoor motion sensor
The Aeotec multisensor 6 and soon to be released multisensor 7 are fully compatible with the ISY and Polisy. I use several of them and have never had an issue.
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Insteon acquired and servers coming back up
@MrBill Seems he's focused on the Hub subscriber email list and not the general newsletter list that he offered on the site and that some of us signed up for. I've sent several emails to Insteon support but never received a reply. I think he needs a good PR / Website person to reach out to the entire Insteon user base. At the bottom of this page is the newsletter signup option Store — Insteon
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Insteon acquired and servers coming back up
The above news release was posted by someone on Reddit. There has been nothing posted on the Insteon site other than the original 1st blog post I don't have a hub, but I originally signed up for their newsletter and updates. I have yet to receive anything from them. Not a great new beginning.
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Insteon acquired and servers coming back up
This email was sent out to Insteon Hub subscribers on July 7. 2022 Hi everyone, I hope you had a great 4th of July. It is hard to believe we are mid-way through 2022! I know it's only been a week since my last note, but things are moving fast so I wanted to give you four quick updates. Hub Subscriptions (Thank You!) We thank those of you who have already ordered a subscription. The response has been incredible and your early support of our efforts was very encouraging. To show our thanks, we will be sending you a $20 coupon* towards Insteon products once we have items in stock. If you have not yet subscribed and you order no later than July 15, we'd like to show our appreciation with a $10 coupon*. The free access period for everyone else is scheduled to end August 1, 2022 Here is the link to subscribe: www.insteon.com/store Hub Refurbishment For those of you with Hub 2's that have stopped working, you are now able to order a repair service that will refurbish your hub to the latest manufacturing specifications. For details, please visit www.insteon/com/store/repair-service-for-insteon-hub-2245-222 Replenishing Inventory Our factories are working to fulfill the orders we have placed! Full disclosure, we are truly restarting the manufacturing process so we believe product deliveries are "months", not "days" or "weeks" away. I know this is not ideal, but I promised to be up front with my communications and I will continue to set as realistic as possible expectations along the way. On-Hand Inventory We are moving closer to posting for sale the existing on-hand inventory - as limited as it may be. This is definitely more in the "days" to "weeks" timeline. Again, thank you. We run into new hurdles and celebrate the small victories daily - but we continue to move forward and we thank you for riding alongside us in this journey. Ken CEO, Insteon Technologies
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Updated Polisy to 5.4.4 from 5.4.3 - Now ISY Finder Can't Find It
Seems like a local network issue, try rebooting your router.
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Z-Wave Plus Module Out of Stock?
The Zooz 700 series dongle is for the Polisy only, The 500 series Z-wave internal board for the ISY is a proprietary device and is currently out of stock
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ISY994 Pro unable to control Insteon Devices?
Try factory resetting the lamplinc and add via the admin console.
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ISY994 Pro unable to control Insteon Devices?
Take a look at these threads
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Cannot connect - Unable to launch the application
Here's the upgrade instructions. Click on the link below and follow them exactly. Ignore the beta reference. This is a stable build After the upgrade, you'll need to clear your java cache, including installed applications and download the ISY Launcher again
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Cannot connect - Unable to launch the application
The 4.0.5 firmware is outdated and should be upgraded once you've got things stabilized Are you now able to access the ISY?
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Cannot connect - Unable to launch the application
If you're using the ISY Finder then this is the window that should open. Clicking on the ISY line should open the admin console for the ISY after a short delay. The ISY needs to connect directly to your Router, or hub if you're using one with an ethernet cable.
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Cannot connect - Unable to launch the application
You mentioned you were using admin.jnlp. Are you sure you're using the ISY Launcher and not what you quoted? "the admin.jnlp errors with "Unable to launch the application".