Everything posted by Techman
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"Request Failed" changing PLM Communication retries
The links for a scene reside in the devices themselves. You could remove the PLM and the scenes would still work. If you're having trouble with scenes try doing a restore device for each device in the scene. That will rebuild their link tables and may help. Troubleshooting is a trial-and-error process. You could pull out the set button on the devices and/or unplug them one at a time in order to narrow down the offending device.
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Wow, I'm up to 002 in my Z-Wave network - backups?
No need to exclude a device if it hasn't been previously linked. i.e., if a device was linked to the ISY994 and you wanted to move that device over to the Polisy you would first exclude it from the ISY then Include it in the Polisy. This removes the link tables from the previous controller and includes them in the new controller. In rare instances, if a device won't install, do an exclude then include.
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"Can't Communicate with Device" Warning, then device turns on
Do you have a mixture of Insteon and Z-wave, Insteon doesn't have a "heal" Some of your devices the older single band devices and might be creating noise on your powerline. Take a look at your error log to see if there's anything there that could be problematic. You should also verify that both legs of your powerline are bridged. Take a look at these troubleshooting tips: INSTEON: Troubleshooting Communications Errors - Universal Devices, Inc. Wiki (universal-devices.com)
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"Request Failed" changing PLM Communication retries
The older single band devices could be somewhat problematic. The dual band, also known as I2cs, had improved firmware and hardware. I've had situations where an older device failed and created noise on the powerline which interfered with the Insteon signals. Take a look at the troubleshooting section on the UDI Wiki. TVs, UPS, and other electronic equipment can create noise on the powerline. You can eliminate the noise using a powerline filter. CFL bulbs can also cause problems. Also take a look at your error logs for any possible problems.
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Wow, I'm up to 002 in my Z-Wave network - backups?
@oskrypuch I wouldn't worry about a "farkle", I'm sure that the back-up option will be added in the not to distant future. The Polisy Z-wave 700 dongle has an effective range of about 40 feet indoors, so it's best to add your hardwired Z-wave devices closest to the Polisy first then work out from there. Each hardwired Z-wave device will also act as a repeater. If you don't plan on having any Z-wave devices in close proximity to the Polisy then you could add a plug-in Z-wave range extender/repeater. Aeotec makes an excellent 700 series extender.
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Is there a way to link devices via mobile app?
@Javi Good to know. I'm on Android, thus no linking yet. I wasn't aware it was available on IOS.
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Wow, I'm up to 002 in my Z-Wave network - backups?
Being that Z-wave migration is not yet available when moving from the ISY to the Polisy there's no advantage in doing the ISY Z-wave backup as you'll be doing a fresh install on the Polisy. The Z-wave backup feature in the Polisy is not yet available. After you install your devices do a "generate topology" report which will create a record of your installed devices
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Is there a way to link devices via mobile app?
You need to add devices from the Admin Console. If you're moving from the Hub to the Polisy then you should do a factory reset on each device to ensure that no hub link tables remain in the device. After you do the factory reset write down the Insteon address for the device. You can then enter the device address into the Polisy and link the device from the Admin Console without having to press the set button on that device. Click on Link Management in the Admin Console | New Insteon device. Enter the device address xx.xx.xx and click OK. This will work for all hardwired devices. Battery operated devices will need to manually be put into the linking mode. It's best to start with devices closest to the Polisy to ensure good communications as you rebuild your Insteon network. Hopefully you have an Insteon PLM, it should also be factory reset before any linking.
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ISY994IZWIRPRO discontinued
UDI has one Polisy in stock The Polisy does not support IR. I'm not aware of any plans to add IR to the Polisy but there may be some 3rd party options. Currently the Polisy supports Insteon and Z-wave. If you want Z-wave then also order the Zooz Z-wave 700 dongle from UDI
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"Request Failed" changing PLM Communication retries
If you haven't already, take a look at this link INSTEON: Troubleshooting Communications Errors - Universal Devices, Inc. Wiki (universal-devices.com) Also try the 4 tap test, per the link below
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Polisy - relocated to server rack, now not working!
Can you connect via the Admin Console? On the Polisy configuration page, make sure that "Insteon support" is checked, and then click "Save"
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Missing UUID on 994; Want to delete from Polyglot v3
I believe that if you want to transfer your Portal license from one device to another you have to have UD support make the change.
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Missing UUID on 994; Want to delete from Polyglot v3
You can find you ISY UUID under the HELP | ABOUT in the admin console
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Insteon 2477D act as 2477S ?
The on/off module uses a relay to switch the load, the dimmer module uses a triac designed to work with resistive loads.
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Insteon 2477D act as 2477S ?
No, currently your best bet would be to use a Zwave on/off switch
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2475DA1 replacement
@jkraus There are Zwave smart bulbs that will work with the ISY994 if you have the Zwave dongle add-on. Aeotec makes a Zwave nano dimmer: Smallest Z-Wave light dimmer switch • Aeotec
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Polisy pro vs std
From the Polisy spec sheet: Native support for 3G/4G modems gives you the ability to go off the grid. Literally! And, if you are one of those maximum-connectivity types, this model – Polisy PRO – comes standard with Dual Band WiFi and Bluetooth (4.0)
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Polisy basic question
The Polisy hardware has a faster processor and is an improvement over the ISY. You can migrate your Insteon programs and devices from the ISY to Polisy by doing a restore of your ISY backup to the Polisy. There're detailed instructions available online and in the UDI Wiki. The Polisy also supports the USB PLM in addition to the 2413S serial PLM It also supports the Zwave 700 protocol using a plug in Zwave module.
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Moving to Zwave
@jkraus Take a look at the Aeotec Zwave 700 range extender. It's both a repeater and signal amplifier. It should be located within about 20 feet of your ISY/Polisy and should give you the coverage you need. Also keep in mind that each non-battery Zwave device also acts as a repeater. The repeater should be mounted as high up as possible in an area free of obstructions. Z-Wave repeater and range extender • Aeotec Range Extender 7 (ZW189)
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Zwave Dongle ISY994
What's your ISY firmware and UI version? You most likely have the older 300 series dongle which is not compatible with the newer ISY firmware.
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Zwave 700 Series Tips and tricks
@stillwater Here's a site worth checking out: - The Internet of Things is powered by Z-Wave. (z-wavealliance.org)
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"Request Failed" changing PLM Communication retries
@webminster Increasing the PLM retries increases traffic on the Insteon mesh network and could interfere with some of your Insteon traffic. It's possible that either both sides of your powerline are not bridged or that you have noise on the powerline. I would first focus on these two rather than increasing the retries.
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Purchasing the Zooz Z-Wave module
Right now your best source would be The Smartest house which is selling it for $28.95, not sure what the shipping would be. UD has them for $32.00. Just make sure you get the ZST10 700 and not the 500 You should also buy this adapter otherwise the dongle will block the other USB slot. Amazon.com: Posdou USB 3.0 Male to Female 90 Degree Right Angle Extension Adapter, USB Upward and Downward Connector : Electronics
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Java problems after firmware v5.3.4 update.
Clear your Jave Cache and applications then use this link for the ISY Launcher https://isy.universal-devices.com/start.jnlp On Big Sur, Admin Console is no longer a separate Window System Preference | General | Prefer Tabs - set it to "in full screen" (not "always") If you still have problems then try the fix below: Java applications are blocked by your security settings Close all your browsers Go to System Preferences | Java to get to Java Control Panel Click on Delete Files and make sure you check Applications Click on the Settings Button Make sure Keep temporary files on my computer is checked Click on the Security tab on the top Click on Restore Security Prompts and then click on Restore All button on the ensuing dialog Click on the Edit Site List Click on the Add button Enter https://isy.universal-devices.com followed by hitting the Return key on the keyboard. Accept the warning Click on the OK button
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Support thread for: ISY on Polisy (IoP) v5.4.3 (April 8, 2022)
Did you clear your java cache, including all applications, and then download a new version of the ISY LAUNCHER?