Techman

@BigMojo I recently spoke with Somfy tech support. He said there is no future development for the ZRTSI and that it may be discontinued in the future. Please let me know the results once you include the ZRTSI into the EISY.

The eisy uses the zmatter board with the Z-wave 700 series chip and external antennas. The ISY uses either the 300 or 500 series chip. The 700 chip, with its external antennae, has a greater range over its predecessors. The First Alert Zcombo smoke detectors use the 500 chip. Battery operated devices don't repeat the Z-wave signal so you might need Z-wave repeater(s) depending on the location of your devices. Not sure if there's a hardwired Z-wave detector, you might take a look at the First Alert website to see what's available.

@bigmojo Which Z-wave dongle are you running on your Polisy, the Zooz or the Zmatter? I currently have the ZRTSI running off my ISY994 with the 500 series board and it's been working without issues, but I would like to move it over to the eisy with the zmatter board and wasn't sure it it's currently compatible. I recently spoke with Somfy to see if there would be any further development on the ZRTSI and was told that it will probably be discontinued.

Has anyone successfully included the Somfy ZRTSI Z-wave interface into either the Polisy or eisy using the Zmatter board? I want to make sure that it will work correctly prior to moving it over from the ISY994

@tlightne The only node that updated on the eisy was the battery. I didn't try the smoke. The Polisy and the eisy basically use the same Z-wave firmware.

@Chris Jahn @tlightne I excluded the Zcombo smoke detector from the eisy and included it into the ISY994. The device status correctly displays in the ISY but not in the eisy, so there's definitely an issue with the zmatter firmware.

When you communicate with Chris could you please mention that the "Smoke Alarm Test" node doesn't populate in the eisy when the test button is pressed on the Zcombo.

@tlightne I just included the First Alert ZCOMBO into the eisy running 5.5.7. I selected no security, and it installed without any issues. I haven't tried including it with S2 security. The attached file shows the associated nodes UPDATE: I just noticed that when I pushed the test button on the Zcombo, the eisy status window for "Smoke Alarm Test" did not populate. Not sure if this is an eisy firmware bug. I haven't tested smoke or CO2. Battery level populates correctly.

Try removing power from your eisy or polisy, wait a minute then power it up. If that doesn't resolve the problem, then you should open a support ticket.

Your admin console and ISY firmware must always match. You need to clear your Java cache, Including checking the box "all applications and applets", then download the IoX Launcher from this link: https://isy.universal-devices.com/start.jnlp This will install the IoX Launcher and will automatically match your existing ISY firmware. Note: the most current ISY firmware is 5.3.4, you should upgrade as it contains bug fixes.

Battery operated devices cannot be queried because they go to sleep in order to save the battery. The query option is there in the event you use an external power supply to power the device.

That doesn't sound right as it appears to be IoX firmware related. Are you sure your issue was understood?

@rstotts I think you should submit a support ticket. It's possible that there's a bug in the IoX 5.5.6 firmware as more than one op is experiencing the same problem.

@rstotts If you're still unable to see all 8 nodes then I would try deleting the device, and reboot the eisy. Then do a factory reset on the KPL by pulling out the set button and then pushing it in and continuing to hold it in until the device stops buzzing. then install it again. Let us know the results.

Are your firmware and UI the same version? If you click on one of the nodes, what device description displays in the node window?

I kinda doubt that Insteon will support matter, the reason being is that it would take away from the sale of Insteon devices.

There is a link, but I deleted it a while back. The participation is limited so by now it's probably closed.

Hi everyone, As I mentioned in my update a week ago, our next ‘Lunch with Insteon’ webinar will be this Friday, February 17 at 12pm PT. We hope you will be to join us as we have a lot of exciting information to share. Some of the topics we will be discussing are an overview of Insteon technology, a walkthrough of recent Director app updates, and another new product announcement. If you cannot make it, that’s okay. We will always send out a link to a recording of it on social media later that day. I also wanted to take a second to thank everyone who participated in the two surveys included in my last update. We got a ton of responses and are going through them as we speak. Ken CEO, Insteon Technologies

The eisy supports Insteon, Z-wave and will soon support Zigbee and Matter. UD offers exceptional tech support, and their products are reliable and versatile. Additionally, this forum has the best, responsive and knowledgeable member base.

@Geddy Tried your suggestions, I'm still unable to access the eisy. It's totally non-responsive, I opened a ticket.

There are two versions of the firmware, one for the PLM and one if you're not using a PLM. The reason it boots up in safe mode is because it's looking for the PLM. You need to Install the Z-wave only version of the firmware. Download firmware - ISY 994i Series including Z-Wave support - ISY 994i ZW, Z, or ZS Series (Z-Wave/Zigbee and/or if you do NOT have a PLM)

When I accessed my eisy I got a popup window saying the eisy was being updated, then everything locked up. I was unable to close any windows. After waiting for a while, I shut down java and then reopened the IoX Launcher. I then did a "update packages". Now when I open the IoX Launcher the eisy is no longer there. I tried a reboot and a factory reset to no avail. When I try to manually add the eisy to the Launcher I get a not found message. Any suggestions?

@ShawnW Just ran some tests with the SmartSwitch 7. All the parameters are configurable. The reporting default for a change in current is 10 minutes. I set the parameter to 3 seconds, it took about 8 seconds for the change in current to display. I assume it's due to the Z-wave lag time. I've attached the manual for switch configuration options. The parameter for current is 1A hex (26 decimal) If your pump only runs for about 5 seconds the switch may not be a viable option for you. Smart Switch 7 US.pdf.pdf

@ShawnW Currently I'm not using the smart switch to monitor current, but I'll run some tests in the next few days and let you know. Generally speaking, I think Zwave has a bit of a lag time compared to Insteon.

When Zwave is migrated over to the polisy or eisy the ZW gets changed to ZY. Not sure why they did it, but I assume it was necessary for the migration process. When some Zwave devices get installed, extra nodes may show up. This is due to manufacturers supporting various hubs. You can just ignore them if you don't need them. Most of us create a folder and place these unused nodes in it to get them out of the way.