Techman

@DAlter01 Have you tried removing power from the ISY then power up again to see if the problem clears up? It's strange that the devices seem to work until you reopen the admin console. Aeotec has the Z-stick which I used for updating my Aeotec devices. Here's the link: Z-Stick Gen5+ – Aeotec

The Aeotec repeater 7 is a repeater/signal amplifier and shouldn't be having issues, especially the one closest to your ISY. Try excluding it from the ISY then Include it to see if the 1011 gets resolved. Keep in mind that the repeaters will be constrained by the older Z-wave devices in your network (the 300 and 500 series) so you won't be taking full advantage of the 700 series capabilities. The Polisy uses the 700 series Z-wave, you might want to consider upgrading to a Polisy later this year once their new 700 Z-wave/Matter board is available Update: looks like our posts just crossed. Glad to hear you're up and running again.

You should have at least one repeater within about 20 feet of your ISY. Keep in mind that these are RF only devices and should be installed in an open area with little obstruction and as high up as possible to insure good RF signal coverage. The green 1011 indicates that there are pending writes to that device so it's possible that your Z-wave mesh network has some weak coverage areas.

What Z-wave dongle do you have installed in your ISY, the 300 or 500 series?

What is your ISY firmware version? Clear your Java cache including applications then download the ISY launcher https://isy.universal-devices.com/start.jnlp This will place the ISY Launcher icon on your desktop

It's possible that the device had some preinstalled link tables. Do a factory reset on the device then a restore device from the ISY What's your ISY firmware and UI? Is your ISY the pro version, which as a larger link capacity.

Is your ISY firmware and UI the same version? If not, then clear your java cache including applications and download a new version of the ISY launcher. Try excluding it again, then reboot the ISY and try including it one more time, if you're still unsuccessful then I would open a support ticket with UDI. Not sure if the issue is with the device or the ISY. Being that @tlightne has the device working on his ISY it's not a compatibility issue.

@Rex Try moving the smoke detector closer, within 10 feet, to your ISY, then do an exclude device. Factory reset the detector, then try another Include. Note: the 5.4.4 firmware mentioned in the post above by @tlightne is only for the Polisy and will not work on the ISY

After pressing the set button did you release it before you tried to include it into the ISY? It will stay in the linking mode for 30 seconds once released. You also might want to update your ISY firmware to the latest version 5.3.4, which has bug fixes.

All looks good. If you want to test one off the sensors just to make sure it's working, you can place it on a wet paper towel. If the WET status in the admin console changes to ON then it's working, when you press the set button the WET status should show OFF

Being that the Ecolink requires MONO, 8000hz in a WAV format I think you'll need to use an sound editor to create the custom files.

I had a 1gb card laying around so that's what I'm using. You really don't need anything larger as my WAV files are about 50kb, so the card has more than enough room. The WAV files need to be recorded in MONO, at 8000Hz. Nothing else special. Audacity, which is free open source, supports Windows and Mac. I'm using it with a good quality external microphone. I found the prerecorded sounds that came with the Ecolink to be mostly subpar, and as I mentioned earlier the output volume on the custom WAV files that I recorded is higher than the prerecorded files. The configuration page on the Polisy for the Ecolink is a bit quirky but that's not really an issue as it works flawlessly from within a program.

I added a MicroSD card to the Ecolink and added numerous custom messages. It works like a charm. The audio level, which is somewhat on the low side when using the preprogrammed tones, is much louder with the custom .wav files. I used the Audacity app to record the messages. Unfortunately, there appears to be no manufacturer support for this product. Their phones are disconnected and there was no reply to my emails, all that aside I would still recommend it.

Currently the ISY and the Polisy don't have that option. Check with the device manufacturer's support site. You usually have to use 3rd party software to view a device's firmware. What is the device you want to interrogate?

It's my understanding that the signal between the Polisy and the 700 series repeater will be at the 700 protocol, the communication between the repeater and the 300 series device will be at the 300 protocol.

I'm assuming that you're using the Zooz ZST10 700 Z-wave dongle with your Polisy. Do you have other Z-wave devices close to the Polisy and the RTS?, if so they should act as signal repeaters The problem is that the RTS is constrained by its 300 series Z-wave and can't take advantage of the Polisy's newer 700 series chip. If the Polisy is having trouble communicating with the RTS, and you don't have a viable z-wave mesh network, then you should add a repeater such as the Aeotec Range Extender 7 between the Polisy and the RTS.

The Somfy RTS uses the 300 series Z-wave chip, and it doesn't have great RF range. If there's not an issue with the Polisy then you may have to add a Z-wave repeater between the Polisy and the Somfy RTS. Also, the RTS should be within line of sight to the shades.

Here's an informative article on "Matter" What is Matter and how will it affect your smart home? (the-ambient.com)

Will the new Z-wave board support OTA device updates?

Being that it's a RF only device the UPS will have no effect on its signal or operation

Z-wave plus is the 500 series, this is the board currently used in the ISY994 Z-wave plus v2 is the 700 series, which is used in the Polisy You might want to send UDI an email to find out when the 500 series board will be back in stock.

Take a look at this thread

Are you able to access the Polisy from the admin console? What browser are you using? Also try pushing the reset / update button once on the right front of the Polisy using

Take a look at this catalog of certified Z-wave devices. Ideally you want the 700 series aka Z-wave V2. I haven't seen any that have leds on the switches that indicate the dim level. Aeotec and Zooz both have a nice inventory. If you haven't already, then you should update your ISY Z-wave dongle to the 500 series, assuming that you now have the 300 series. Catalog of Certified Z-Wave Products for U.S. / Canada / Mexico (z-wavealliance.org)

The two ethernet ports are possibly for future enhancements. The USB ports can be used for the Z-wave dongle and /or a USB PLM (2413U) The USB ports will also support the 2448A7 which is an RF only Insteon PLM dongle.