Javi

The subscription notification will show whenever the app is open on Android as UD Mobile needs to run a background service to ensure status values are updated as fast as possible and to properly handle resource cleanup when the app is closed. Resource cleanup may take longer than Android allows without a Background Service, so this notification may be present for a few dozen seconds after the app is closed even when set to 0 (zero). In your screen shot this variable is a negative number, so this notification may be shown forever as this instructs the app to never terminate the Background Service. The recommended setting is 1 (one minute). This will keep the connection to your system alive for one minute, so if you return to the app within this time frame the app will not need to reconnect. Reconnecting to the system may delay status population by dozens of seconds depending on the seed of your internet connection (i.e. slow mobile internet). During this one minute duration a notification will be shown so that you know the app is running. Edit: The notification is dependent on Android version. Newer version do not show a notification for a background Service, they show as "Running Apps". So this notification may not show on all devices.

The first thing to check is that the command exists and has not changed. Changes may occur on Node Server update or firmware update, although the latter is less likely. Synchronization then edit the command (on the bottom of favorite edit screen) should reset the command if it has changed. Assuming the command exists, I have seen this at times when commands for the same node are executed in a short time frame. The error is coming from eisy, although it could be an issue passed from PG3 or the Node Server. At this time UD Mobile does not show logs, but it would be helpful to see if eisy, PG3, and/or the Node Server have logged errors when this happens.

Hi @Jimbo.Automates, Looks like the issue is resolved, but I think the ID is shown when the resource (Notification Content) no longer exists.

Any sub domain at isy.io so *.isy.io It is very likley there is another issue, please got to Settings > Systems > Your system. Press Test Remote Connection, then post a screenshot of the error message. Be sure there is no personal info shown in the screen shot. If you get an error saying your are on a local connection, then expand local connection settings then press the Test Local Connection button, then post a screenshot of any errors.

I suspect the URL is incorrect. Please try the url which ends in "/desc" from my.isy.io > Select Tool > Imformation > ISY Information > Admin Console URL. Do not user URL to ISY.

I'll see what we can do, however the "move" screen is handled by iOS Document Picker not UD Mobile. UD Mobile creates a backup file then data transfer is handled by iOS when using the iOS Document Picker. It is possible, especially if transferring to iCloud, that the file is not moved immediately and is queued. I have not seen this behavior, but Apple's Documentation says it may happen. UD Mobile uses the iOS Document Picker, instead of direct iCloud access, which removes the need for the app to have direct access to your iCloud account. So I'm guessing the "move" label makes sense as the file is created then moved in the background. On Android the action (notification) bar shows a downloading when moving using the system provided Document Picker, maybe we could request Apple implement a similar feature.

We are planning a similar feature, Favorites was just rebuilt to accommodate, although I don't have a time frame.

Favorites is rebuilt in version 1.1.32 of UD Mobile to prepare for other enhancements. This should correct this issue.

Ok thanks. I do not see any reports of this for the VLC library, so it may be a video/playback setting. If the video feed is accessible outside of your network and you are ok with us accessing the video feed to check if any settings adjustments fix the issue, then please send me a Private Message or open a ticket with the URL.

Android or iOS? Does this view show the full image with bleeding edges? If it does are the same bleeding edges shown in full screen?

Not really related to this topic, the 99i (not 994) has been discontinued for a long time. If I remember correctly you have another topic and the issue is the newer Java version has compatibility issues with the 99i Admin Console. Besides the recommendations given on that topic I don't know, we don't have a functioning 99i to test and being that the device is so far out of support we don't have the resources to release new firmware. As an alternative you may be able to use the eISYIR node server for IR. I believe someone posted the original ISY IR codes somewhere which may make the transition easier.

Ports cannot be changed for services/APIs, clients should allow port changes or accept port in URL. When it was allowed it caused too many support tickets due to conflicts.

Currently adding/removing/renaming nodes/programs/vars/etc requires synchronization. We hope to remove most synchronization requirements in the future.

See Below, Timeout should be much higher, host should not contain path. Authorization should be your Portal Credentials.

@GDavis01, This will work with Portal. The GET URL is the URL to ISY from Portal with the appended path, i.e. https://my.isy.io/someVeryLongKey/rest/theRestOfThePathHere You will need to use basic auth in the Header with your Portal Credentials in Network Resources.

The only difference for State variable request/set is the local port has changed from 80 to 8080.

There was an issue with the version number causing issues with the license record in the past, which could be related. Please open a ticket and include your system's UUID so we can check the license record.

Sounds like a bug. Please send me a Private Message with a copy of the UD Mobile backup file or Open a ticket with and attach a Zipped copy of the UD Mobile backup file. Also note that if you have any advanced icon configurations they have a higher priority to Favorites Icons, so Advanced icons must be deleted.

Thanks for the feedback. I think it may be more compatible for all thermostats to implemented this request as a separate view (thermostat #2 ?) in the future. There are too many inconsistencies in Node Servers to automatically implement as some Node Servers do not map the Current Modes correctly, and some thermostats do not have a single commands for setpoint up/down. To be sure I understand, you would like both heat and cool setpoints to move together?

As @DennisC suggests, use Favorite of type command. Similar to the following although in this case it will not be a program.....unless you want custom toggle capability. https://wiki.universal-devices.com/index.php?title=UD_Mobile#Favorite_Custom_Toggle

Please open a ticket and include your system's UUID so that we can do a remote diagnostic. I'll add you UUID to our diagnostic portal then give you instructions to approve diagnostic request.

The log is from PG3, a 403 is usually a credential error. Please first try to login to portal. From the PG3 Home Page got to System > Switch Portal Profile. Then login to your Portal Account. If that does not work, then try to upgrade system firmware. Then try to login to Portal.

Set the enter/exit commands in UD Mobile Geofencing to the occupancy 2.0 Node Server. Discussed here:

Does this happen after clicking Admin Tab > Plugins or only when clicking a Node Server from the list?

Great Currently not possible. Folders do allow display Nodes which can show status and sometimes execute a command when the top of the tile is pressed, however the command must be tied to the status value for this to work. Commands on folders are not currently exposed to users.