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I migrated my brother's ISY to the EISY and all the insteon devices show but the ZW dongle shows as not responding. I remember it working on my own system prior to the ZMatter dongle upgrade. Thanks in advance.

Thanks guys!

Excellent thanks! But it doesn’t seem to have any content @Geddy ?

@Geddy do you know where the instructions are for a ISY to eisy migration? I looked around and can't find them. I thought there was a sticky somewhere but maybe I'm blind. Thanks in advance!

I'd like to know as well as my brother just received his eisy and has a Zooz dongle for his few z-wave devices👍

There were issues with UDI's default SMTP server on portal back on May 03 and I notified @bmercier I switched to Gmail at that time and everything has been fine since. Perhaps the default still having problems. I doubt it has anything to do with the ISY itself.

Thanks, I'm using Gmail now so all good.

Hi @bmercier, I was receiving delayed and then stopped receiving notifications on April 30 and May 01 2024. Was this related to the Portal outage? I have since reconfigured my Polisy to Gmail's SMTP service. Thought I would ask in case others were having problems on those dates. Thanks!

@Javi I included my latest update above. I’m out of ideas as to why UDM wants to jump into GeoFencing.

@Javi I actually thought of a rogue thumb as well, so last night before checking UDM I was very careful to use my left index finger. So coincidentally it just happened as I was going to check into your last comment, pressing My Devices flashes the GeoFence Tile not My Devices, then the warning appears. I'm on 1.1.57 and will update later. Update: 1.1.60 didn’t fix it. I also turned off Location Services altogether for UDM but just got the permission error.

@Javi the warning is back, it started late last week. Tapping My Devices brings up the warning. Per your instructions and there is no second tap, I can only tap the back button which takes me to the Home screen, then tapping My Devices works as expected. What is the warning supposed to be triggering on?

As the previous post mentioned it's likely a device communication problem. In my case, I isolated the problem to the Matter USB dongle extension hub. Bought a new one with a shorter 6" cable and changed the USB port as well, it went away.

Update @Javi I haven't had the issue since the app delete and resync. Not necessarily the solution but definitely fixed the problem.

Thanks @Javi I'm hoping to not replicate as well.

Hi Javi, I selected My Devices and received two Geofencing screens in sequence, the first lasting only a moment. The second screen required a tap to display my devices. Anyway at this point I thought it would be easier to just delete the app, reinstall, then do a fresh sync of the data. I didn't use backup/restore. My customizations are relatively minor so it didn't take much time set them up. I'll let you know if it happens again. <<Not the Solution, problem continues>>

Ok, I'll watch for it carefully and confirm but I'm pretty sure it is My Devices. Update @Javi the screen displays My Devices, when pressed this time I got the Geofencing screen briefly followed by the same Geofencing screen again. Do you think it's time to uninstall/install?

Will do, thanks. Update @Javi : Just happened again by going to My Devices. I go into this area a couple or few times a day to open and close the garage door. Same message as above.

Outside the Geofencing Screen Javi. I don't use Geo on Polisy but did test it using the old ISY/Mobilinc combo about 10 years ago. My location setting in iOS is currently set to When Using.

I don’t use Geofencing but I get the location services warning to use Always at least once a day. I started getting the warning an update or so ago. Is this expected behavior? Thanks!

Is a hub required or can it be linked directly to the EISY?

I've run into this problem as well. I settled on Home Assistant to supplement my reporting needs. The ISY does all the hard work but HA has everything I need for presentation. Below is my Garage Temperature State Variable. The historical graphing is part of HA, just adding the variable in the Dashboard enables the feature.

@DNewkirk the web link is still available in Portal under Select Tool / ISY Web Access.

@sjenkins Even better, maybe UDI can figure out a way to get tailscale (wireguard) working as a Nodeserver on their device. It's zero config, so no key management, no port forwarding. It's piece of cake to install and basically a login to get it going. I use it with HomeAssistant (addon) for remote access to manage my Insteon system in Scottsdale a 1000 miles from here. Saves buying Nabu Casa for cloud access. It can operate as an exit node to allow access to other devices as well.

Disappointing but understandable, EISY pricing is just beyond the reach of my family and friends - I got them into the original ISY. I'll make other arrangements for them when the time comes. They're all Insteon so their needs are straight forward.

Understood, I have four family and friends who I got into the ISY and they really enjoy the automations. Unfortunately the price tag is just too much for them to upgrade. Any thoughts about a discounted price for an EISY Lite? Maybe module purchases for Z-Wave and Zigbee? Anyway maybe someday our Canadian peso will improve.