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I have lots of information that I monitor in Variables, currently the only way to get to Variables is through the Automations button. If you fix Automations how do I get to Variables? Sorry a little confused.

So launching the app takes me to Devices and Scenes, tapping the Home button just displays a blank display with Controllers/Online/My Home as below

Thanks, I did update but 1.1.70 followed so I updated again. Same behavior except under Automations I have the Home screen. When I manage to get to the Home Screen and tap Network Resources I have Automations. Everything else seems ok.

Hi Javi, I installed the latest UDM and noticed upon launch of the app it defaults to Devices and Scenes. Tapping the back arrow at the top takes me to a blank display, then tapping once more takes me to the Home display. Similarly the Home button on the bottom takes me to a blank display from Devices and Scenes. Repeated tapping of the Home button just displays a blank display for Home. Then tapping the back arrow at the top takes me to the Home display. Is there a setting to change back to the Home display on launch? Could be just my setup as I had a weird problem with Geofencing (don't have one) when tapping the Devices and Scenes button. You fixed it in a recent update. Thanks!

Mine says up to date on 5.8.3 as well.

@Javi I just thought I’d let you know the period geofencing warnings seem to have stopped with the latest update. Thanks!

According to the wiki https://wiki.universal-devices.com/Polisy:User_Guide Safely Shutdown Click the button three times.

@bmercier my brother called me with a similar problem. He uninstalled the Free version but the Install of the licensed version takes him back to the puchase page as if it never happened. I told him not to buy it again although he was willing to just to get things running again. He opened a ticket.

Hmm sort of puts a new spin on the term "certified". Maybe semi "certified"?

Chris did a remote visit and got the Zooz running. Apparently the backup that was created by my brother which was restored put the eisy into a state requesting a migration to ZMatter ZWave which prevented use of the original ZWave. The request was removed by Chris deleting the files which allowed use of ZWave. All good now. Chris noted the IOX ZWave backup and restore function only works for ZMatter ZWave. My brother's ZWave setup is small so not an issue.

Sign me up, I'm tired of flapping my arms! The ESPs I use as temperature and humidity sensors communicate using MQTT and ISY Network Resources.

Geddy, I read the Matter drivers were written for Linux whereas IOX is Unix, kind of a big discrepancy and will require a lot of work to port them over.

I submitted a ticket, this is the result. UD suggests the way to insert the license key involves deleting the DSC-Envisalink node entirely then reinstalling the purchased version and making sure to use the same slot. My brother is in the same situation but rather than use this delete option I just used the Reinstall Here that pops up after purchase. It seems to have the same effect as the delete and reinstall/restore node. Presumably we're licensed now, guess we'll find out in the month or so.

Thanks @bpwwer I did click reinstall but as noted it seemed like nothing changed. According to Purchases both the Trial and Licensed are Active. I'll assume as you noted, the Licensed version replaces the trial version.

Yes understand all that. As @bpwwer it should show the slot it's installed in on the "Installed" column so something seems wrong there.

I installed the Trial, then Purchased. I'm then prompted with this window which is a little confusing because I just want the license, I don't want to reinstall or install in another slot. Perhaps the license is tied to the plugin? Anyway, I clicked Reinstall but nothing changed. Not a big deal provided something doesn't expire, leaving me without access to my alarm system.

Hi @Goose66 I purchased your nodeserver and it's working fine with my DSC alarm system. I have the license and it shows in my purchases. However I noted the PG3 plugins area of the store, it still shows something I can purchase and install (ie not installed). Is this expected behavior? Thanks!

@Chris Jahn provided a web based ZMatter reset link but it didn't work. We'll wait and see if there's another option before taking drastic measures. Thanks!

Thanks, totally aware of what a factory reset is, just don’t know how to initiate it? Really this should be a last resort anyway @Javi. I recall they were all set to Auto. We set z-wave to On when detection of Zooz didn’t happen. And this is where we are now. We tried all the troubleshooting tips as well btw. Is there any command line options I can try? I have an ssh window open and ready to go.

Thanks @Javi I didn’t do the migration, my brother just followed the eisy wiki according to him. His computer skills are very rudimentary. Is there a way to determine if it was enabled? Also I have never seen a factory on any of the ISYs, does that even exist?

Thanks @oskrypuch, I tried two different Zooz z-wave 700 dongles on my brother eisy but neither worked. Not even detected using diagnostics. The ZMatter dongle is way beyond his finances at over $200. He could barely afford the eisy which was over $400. (Canadian $ sucks) Anyway, one of the z-wave dongles I used with my Polisy prior to their ZMatter dongle coming out and it worked fine. I subsequently moved to their ZMatter dongle. I submitted a ticket on my brother's behalf and got a rather short not so helpful message saying turn on Z-Wave in the Admin console then they closed my ticket. I submitted another ticket asking why they closed the previous ticket. They closed this ticket and reopened my initial ticket to Awaiting Agent Reply. Not sure what's going on in UD land. Certainly not the stellar support I'm used to. UD should just say third party dongles aren't supported if that's the case. Then my brother would dump the z-wave devices he was using with his ISY and move to all Insteon devices. I suspect @Geddy doesn't get involved in ticket matters.

Thanks I'll give that a try. Update: That worked, all good. I now have 18 zones, a discover would be excellent 👍

Hi @Goose66, for the most part the Envisalink node server is working well at my brother's small condo. I did note that upon node initialization the main partition and zones 1 - 8 were created in PG3. Only 4 physical zones are actually used. The main problem is our wireless window sensors zones 17 and 18 are missing. These wireless sensors were added well after the original DSC installation because a window replacement mistakenly deleted the wiring to the original sensors zones 5 and 6. Is there anyway to correct this by adding zone 17 and 18? Thanks in advance!

I migrated my brother's ISY to the EISY and all the insteon devices show but the ZW dongle shows as not responding. I remember it working on my own system prior to the ZMatter dongle upgrade. Thanks in advance.

Thanks guys!