DennisC

The expired plugin will most likely remain in the purchased list. After purchasing the Ecobee plugin, did you go ahead and install it? Click the Re-install button on the line that indicates never in the expired column. Then install the plugin in the same slot. You need to scroll down the next page to see that option.

Did you try deleting your state files and disabling antivirus? You will probably need to follow the directions here: https://wiki.universal-devices.com/index.php?title=Main_Page#Changed_ISP.2FRouter_-_Can_no_longer_access_ISY First, try this: Cannot find Valid Java Home This issue usually happens on Windows and when you have had multiple versions of Java installed especially the older version. What you need to do: Clear your java cache Uninstall all versions of Java using the Control Panel | Add/Remove Programs Delete these directories (if they exist): C:\Program Files\Java C:\Program Files\Oracle C:\Program Files(x86)\Java C:\Program Files(x86)\Oracle C:\Program Files (x86)\Common Files\Java C:\Program Files (x86)\Common Files\Oracle Delete the following directories (if the exist): Open file explorer and click in the tree to reach c:\users\<username>\AppData\ Search for "java" (note: other windows settings and preferences for your user determine where "Java" folders get created. (generally they appear under "sun" and "oracle" folders.) Open Search or click "Windows/Start" button: In the search box, type Environment and choose Edit the System environment Variables Click Environment Variables Under User variables for <username> Click on the Path | Edit and then delete all occurrences of Java and Oracle If you see JAVA_PATH, click on it and then click the Delete button Under System variables Click on the Path | Edit and then delete all occurrences of Java and Oracle If you see JAVA_PATH, click on it and then click the Delete button Click the OK button (3 times to get out of "System Properties") Reboot your computer Reinstall Java 64bit version If you were running the 32bit (x86) version of Java you might need these additional steps after reinstalling Java 64bit version: Open Search or click "Windows/Start" button: In the search box, type Environment and choose Edit the System environment Variables Click Environment Variables Under "System variables" Click "New..." For "Variable name:" type JAVA_HOME (ALL CAPS) For "Variable value:" enter the directory for your new Java install Example: C:\Program Files\Java\jre-#.# [NOTE: #'s will be current version just installed] You can click "Browse Directory.." to find the directory or type or paste it in the entry field. Click OK Find "PATH" (still under System Variables) Click "Edit..." Click "New" Enter: %JAVA_HOME%\bin Pay attention to CAPS Click "OK" (total of 3 times to exit "System Properties" Reboot your computer To confirm Java is on the system start Command Prompt or PowerShell and type java -version. You should get a result similar to: java version "1.8.0_371" Java(TM) SE Runtime Environment (build 1.8.0_371-b11) Java HotSpot(TM) 64-Bit Server VM (build 25.371-b11, mixed mode) IoX Launcher should be able to launch correctly every time now. If you still have issues please file a support ticket. Windows should update these entries as Java updates, but should you have issues you might need to update the JAVA_HOME directory above.

Was your router changed also? You might want to clear your state files and see if that helps: https://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Minimized/Invisible_and_Cannot_be_Restored After clearing your Java cache, download: https://isy.universal-devices.com/start.jnlp Are you on Windows or Mac? Here are some other steps to try: 1. Turn off antivirus programs. 2. Admin.jnlp does not start the Admin Console If Java is indeed installed, the reason is that .jnlp file association is broken (it has to point to javaws.exe). Search for javaws.exe in the computer. Right mouse click and select "Open with" and point to "javaws.exe" to fix the .jnlp file association.

Did you try excluding before trying to include? Try adding with the event log open and set to level3. It might give you a hint to what is going on.

If the purchased license doesn't carry over to what you have installed, you can go to Purchase tab and install the purchased version, using the same slot.

If you use the UD Portal and UD Mobile, notifications of disconnected plugins is a built in feature.

Sounds like another program is in play. Try using the search function to see if the device is listed in another program. Right click on programe name and select find/replace. If there is nothing else involved, I would suggest recreating the scene paying close attention to @Geddy comment above about controller of scene. FYI, here is a guide of examples you can use: http://www.universal-devices.com/docs/production/The+ISY994+Home+Automation+Cookbook.pdf

For "Set Icon Color to" did you type in Red? I thought the field only used Hex Colors? At least, that is what I use.

Try restore device for each individual device in case the links are crossed.

Yolink has a device that detects power failures and there is a plugin to add it to UD system. Maybe this would address your needs: https://www.amazon.com/YoLink-Long-Range-Wireless-Monitoring-Required/dp/B09NR1YXHH/ref=asc_df_B09NR1YXHH/?tag=hyprod-20&linkCode=df0&hvadid=564682797774&hvpos=&hvnetw=g&hvrand=2728801339853085075&hvpone=&hvptwo=&hvqmt=&hvdev=m&hvdvcmdl=&hvlocint=&hvlocphy=9004510&hvtargid=pla-1601442873504&psc=1

Other then directing you to the instructions, we can not offer suggestions unless you tell us the steps you followed. Here are the instructions: https://wiki.universal-devices.com/index.php?title=UD_Mobile Some directions might be different for iOS vs Android, so double check.

Correct, with Sunday currently at 0, Monday at 1, Tuesday at 2. The issue being looked at is why Sunday is 0 instead of 1. I didn't understand why you wanted Sunday to be 7?

These both work for me: ${sys.program.#.name} ${sys.node.#.name} If I recall correctly, it only works when called by the program logic. I don't think it works correctly when selecting "Run Then".

Try Synchronize with Interview.

I would suggest starting with Synchronize with interview. If that doesn't work, you can always try exclude then include to manually add the device back in. I suspect if you were adding them manually it would start with 1, but the migration will carry over the address, except going from ZW to ZY. You would need to factory reset the ZWave dongle, exclude each device and then add in by include. Afterwards you would need to update all programs and notifications.

Out of curiosity why 7, Sunday is typically the start of the week and labeled 1?

Yes, it is still accessed using the admin console via IoX Launcher. The alternative is to use UD Mobile app which can handle a lot but not all of the functionality of the admin console. UD Mobile is actively being developed by UD and the developer is very responsive to issues and requests. It is a much better choice then Mobilinc, which still doesn't fully support plugins (node servers). Also, it takes some extra steps to get the Mobilinc portal working with UD's newer setup, so consider adding UD's portal along with UD Mobile.

Here is the UD Mobile user guide: https://wiki.universal-devices.com/index.php?title=UD_Mobile Spend some time getting familiar with the many features. You can set up a Favorite's page, add different folders with different devices and/or programs in the folder. You can display different status' and change color based on the status.

I would suggest power cycling Polisy. Mine was fine this morning. Also, verify you are on the latest build, v5.7.0_5. You can run: https://xxx.xxx.x.xxx:8443/WEB/sysconfig.txt Substitute your IP address for "x". You may need to click through some warnings. You can use Ctrl + F to search for ISY to locate your version.

Try power cycling your unit. IF that doesn't work, try restoring a backup.

If that doesn't work try using the Interview command. I am not in front of computer, but I think it is sync with interview.

Is the node server / plugin running without errors? Maybe reboot your ISY followed by an UD Mobile sync?

Have you added the ISY uuid to your portal account? That is the prerequisite of approving it in your ISY. If you haven't seen them, the full instructions are here: https://wiki.universal-devices.com/index.php?title=ISY_Portal_Installation_Instructions BTW, be aware that the ISY994 is at end of life and no further development will be done. In addition, free support from UD is also over. You should consider upgrading to eisy.

Have you tried the factory default of admin/admin? I would suggest once you get back in to your system and before doing anything else, you read and understand the migration document here: https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide

One more thing to try, if you can ssh in, run sudo tail -f /var/udx/logs/logand try the update again. if no activity gets log, the update will then need to be forced and UD support can explain how to do that.