Geddy

Sounds good. Good luck! Perhaps start a new post if you have more issues with those unresponsive devices since this thread has a post marked as the solution any further updates here might not get noticed. Have fun finishing up the desk and hot tub!

@andrew77 It's been several days. Wanted to check in to see if you were able to get everything working again. Hope all is well and you're off and running!

@JTsao google told me about this site - https://ttsmp3.com/ Not sure if it's good or not. I'm sure there are others you can find.

@andrew77 seems like you've got more issues than user to user help on the forums can provide. You should open a new ticket with UD Support for this behavior and describe as best you can. Submit a Ticket: https://www.universal-devices.com/my-tickets Email: support@universal-devices.com The reason I suggest trying to get support help is because your issues seem to be changing often. It's quite possible you have some power supply issues within the house. You say you had a storm come through and knock the power out for 8 hours the other day. Are power outages normal in your region? Do you have any other power supply issues? Nothing with Insteon will just be 1 line in the event viewer. That causes me to consider that you have line noise somewhere in the house. That's a whole different issue and is very difficult to locate. You can't just consider anything "new" you've added to the house as it's been commmented on by others that old wall warts have even triggered line noise that blocks the powerline traffic for Insteon devices. Take a look here: https://wiki.universal-devices.com/index.php?title=INSTEON_Signal_/_Noise_Troubleshooting Also see what @MrBill has commented on in the past for testing for noise: https://forum.universal-devices.com/topic/35216-programs-not-working/#comment-330289

Does this mean you created an account at my.isy.io and setup the portal from there? When you login does the UUID show and is there a red dot next to the UUID? If you haven't gone to the Portal site you need to go there. Sign up for a 30 day trial. Add the UUID and it should send a signal to the ISY on Polisy that will need to be approved. The IoP needs to reboot. In the PG3 interface you should have an option under "System" to "Reboot ISY". This will reboot that system. Give it a few minutes to complete (I believe PG3 gives you alerts to the process). Make sure you are not actively in Admin Console when you reboot the IoP service. Once it reboots you should now have a tab for portal approval. If after reboot you still do not have a portal tab please open a support ticket to get assistance with the proper steps to achieve this. Submit a Ticket: https://www.universal-devices.com/my-tickets Email: support@universal-devices.com You lose me on the discussion you're having about DHCP and Static. Currently ISY on Polisy does not allow to edit the IP for the IoP service. This is because there are some relationships between IoP and PG2/PG3 that require the ISY service to be at a known IP address (basically). Make sure that you have read the Wiki for the Polisy User Guide for more information and setup guidance.

Do you make notes on devices? Right click "Notes"? Seems that I see comments that *.prp files are just notes files. You might have empty notes and thus making zero file sizes that can't be closed or opened properly and topology is having issue with them. I've seen comments to remove them via telnet, but I can't tell you how. I would suggest opening at ticket with support to get assistance with the removal process. They can also help you evaluate if it might be a sd card going bad. (Please note that the ISY994 takes a Micro SD and can accept up to 32GB. Make sure that it is a newer brand name with A1 rating. Only if you end up needing to replace the card, but I don't think that's the case just yet.) Submit a Ticket: https://www.universal-devices.com/my-tickets Email: support@universal-devices.com

@andrew77 I'm glad it's seemingly working! That's great to hear. Are they wired or battery devices? What are you attempting to do with them? Just turn them on/off in admin console? Before you remove/re-link/restore them try this: In admin console: open the event viewer (found under Tools -> Diagnostics -> Event Viewer). Set the level to 3 "Devices communications events". Select any device (that you think it's working correctly) and try to turn on/off and watch the event viewer. In the event viewer you should see something similar to this: (I just chose a random on/off switch I have and turned it on then off from the admin console) [INST-TX-I1 ] 02 62 46 0D F9 0F 11 FF [INST-ACK ] 02 62 46.0D.F9 0F 11 FF 06 LTONRR (FF) [INST-SRX ] 02 50 46.0D.F9 44.D1.80 2F 11 FF LTONRR (FF) [Std-Direct Ack] 46.0D.F9-->ISY/PLM Group=0, Max Hops=3, Hops Left=3 [D2D EVENT ] Event [46 D F9 1] [ST] [255] uom=100 prec=0 [ 46 D F9 1] ST 255 (uom=100 prec=0) [INST-TX-I1 ] 02 62 46 0D F9 0F 13 00 [INST-ACK ] 02 62 46.0D.F9 0F 13 00 06 LTOFFRR(00) [INST-SRX ] 02 50 46.0D.F9 44.D1.80 2F 13 00 LTOFFRR(00) [Std-Direct Ack] 46.0D.F9-->ISY/PLM Group=0, Max Hops=3, Hops Left=3 [D2D EVENT ] Event [46 D F9 1] [ST] [0] uom=100 prec=0 [ 46 D F9 1] ST 0 (uom=100 prec=0) Now, physically go to the device and turn it on then off. Go back to the admin console and see what the event viewer is showing you. I don't have any battery devices so I cannot show you what that might look like. But you shoudl see the TX and the ACK lines for sure. If not then there are communication issues and removing and re-linking then right-click "restore device" might be best attempt. At least the ISY is functioning again.

Why are you trying to telnet? Also, if you're on macOS what version? Apple removed Telnet from recent versions of MacOS so you would need to find way to add telnet in to be able to use it. But, why are you trying to telnet to anything? If you start at step 3 (with a blank/new microSD card) then telnet isn't needed. @Michel Kohanim brings up the network issue. You mentioned your on Orbi (mesh?) system. Do you use any switches/hubs that you can hard wire your computer into the same device that the ISY is connected to? It's quite possible that your network is causing issues talking between wired and wireless devices.

If you know the address of the ISY then just setup a low reservation for it and the device should attach to that as intended. You're just adding an extra step of trying to force the ISY to join at the low IP then reserving that in the router. If it's already connected to the router you know the MAC address and can just setup a lower number in the reservation. Then power cycle the ISY and it should connect at the new IP. But your way should work...especially if just a quick change. It's just an extra step.

@kzboray - the only issue with the button pressing option was that I think it was only implemented in 13+ to work that way. It worked somewhat okay in 12, but when I got my Polisy it was v12 (something) and I remember having to go through the SSH commands to be able to have the button presses register as the way to upgrade the system.

How are you trying to paste in command prompt SSH? Just right click and it should paste what you've copied. Otherwise, I would suggest Putty SSH for a slightly different approach. Sometimes it's a little more user friendly than what's built into Windows. Although, it's all in what you're used to, and right now you're not used to any SSH processes. If you follow @kzboray directions above they are the same commands found in the wiki. This should still work for what you've got. It appears you're logged into SSH okay in the window above. I don't have the old version anymore so I see a slightly different script after logging in via cmd ssh. But you're in there. If you're typing "admin" at that point it does respond "-bash:..." as you have. So you're logged in. Open the wiki link in another window so you can see the commands and copy from the browser then paste in the CMD SSH window just by right clicking. Then hit enter. Once you type the "shutdown" command...seriously wait a long time! Some people have reported it taking as long as 20 minutes, but I seem to remember at least 5-10 minutes. Final thing to ask...do you know when you ordered/received you Polisy? If after you go through this process look at the lights on the front of your Polisy. If the left is steady you should be good. Otherwise, check the wiki for possible issues. But, let's at least get you through running these SSH commands first.

@andrew77, how do you know the zip file isn't empty? And since you're trying to restore the ISY does that mean you were successful in accessing via admin console? You mention telnet and formatting the card above. If this is a new card you can skip that step. Are you 100% sure that your Safari is setup to NOT unzip the file on download? Apparently this is a known MAC issue with Safari and must be changed in the Safari settings. Make sure you follow the steps here - https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Replacing/Formatting_an_SD_Card Start at step 3. Also, what did you do with the original SD card you removed? Since it might have been a power supply issue perhaps the old SD card was indeed still good and still has the original setup on it. Perhaps put that back in and see if the device starts normally. Final note - if you have a PLM make sure that it always powered on before you power the ISY994 and do anything with the firmware so it will not start in safe mode.

As an added note. Some old devices that you're not using any more might have power supplies that would work. Or at the very least if you're using it and you wanted to try a new power supply out you could attempt that before buying something new. Depending on what you have you might be able to find specs for the power supply online. Make sure you check what you're using before blindly plugging something in. It might be an option of testing if you had something handy to assist in further troubleshooting if power supply is indeed bad. Based on the issues you're now describing though it very well could be since it seems to be there sometimes and not there other times.

@andrew77, Here is what UD sells as replacement power supply - https://www.universal-devices.com/product/12v-1a-power-supply/ Since you have an active support ticket trying to help this I would ask Michel in the ticket about the power supply issue and ask if what you're finding would work if you don't buy what UD offers as replacement power supply.

You and me both. Never tried such an interesting thing. That's a neat way to possibly achieve what you're going for. Good luck! Another option might be motion detectors based on where activity starts for the day.

@andrew77 Since you're working with support on this issue I'd reply back to your ticket for further assistance. There isn't much more we could provide here that wouldn't be better supported by UD Support. Sorry. Ultimately, let us know how this gets resolved. Just in case others have this issue down the road.

@jwagner010 I'd setup a "good morning routine" on Alexa. And the first person up tell Alexa good morning and that does what you're trying to do. Not really automatic, but if the kids (and whole family) is used to talking to Alexa that's a simple routine that everybody would use. Using groups could even make it more user/device specific for whichever one activates it first. Then, part of that routine set a variable to not trigger the automations again if somebody else uses the routine not knowing it had already run. I know @asbril uses the HolidaysGoogle node to trigger wake-up routines, but that requires full day events entered into a Google Calendar. That might automate the process some, but not entirely automatic like you're wanting when a simple Alexa alarm goes off. I have known others to use Siri Shortcuts and charging status to activate some automation functions. Those options are endless. But, none quite as simple as "Alexa, set a 6am alarm" and have everything just work. But, after the setup of any of these it should be almost as automatic. Good luck!

My kneejerk reaction is no. Only because the way I see it is the Alexa alarm is contained/confined within the Alexa environment. There's no way I see verbally setting an alarm and having it do something when the alarm goes off works. That would be like me asking Alexa to set a 1pm alarm then turn the light on somewhere. That's not something it can do (yet). Sounds like good feedback/suggestion to give to the Alexa developers though. When you say you can do this through Routines I'm assuming that you have a routine that will just trigger a variable on the ISY. Can that routine set a random alarm time though? (I've never thought of that, and so haven't tried it) Perhaps @bmercier might have additional insight as the resident Alexa guru. Makes me wonder what you're trying to achieve though.

@lilyoyo1 and @apostolakisl, I think @FBoucher has enough information about how to answer the original question. Let's keep the rest of the chatter a little more on point. Thanks!

@raymondjiii there was also some length discussions and additional information given in a recent topic found here - Either way, yes, it can be done as you are considering. Yes, you can turn the buttons to not toggle so if it's on you can hit it again and it won't turn off (although most don't do this...I think). If you set the buttons to toggle you can get away with only using 3 buttons. Most have considered: A = High B = Medium C = Low D = Off (or unused) On/Off are setup to control the light portion of the fanlinc. I set my KPL and Fanlinc up when I was on Firmware 4.x and it still works in 5.4.3 so I have not made the adjustment to the 5.x update that is in the wiki. Although, I also didn't exactly follow the setup in the wiki for 4.x. Please note: "Click on Copy Scene Attributes from..." is no longer available in 5.x so you will need to set each devise setting in the scene you create. Correct...they're using an 8 button keypad C, D, E, F = A, B, C, D of a 6 button keypad. The Wiki is using 3 buttons on the left side of the KPL to control the fan. It would appear that their C, E, G buttons are in toggle mode so when the scene is turned off the fan motor will be in the off state. Because I set mine up maybe 5 or so years ago I think I used some of the old methods. (those posts can be found using Google Site Search) Good luck!

I see mention of 7 presses in the manual found here - https://cache.insteon.com/documentation/2842-222-en.pdf

I've never had to change the (Micro)SD card on the 994i so can't really help you if you missed something. The steps are in the UD Wiki - https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Replacing/Formatting_an_SD_Card Looks like the link you provided is to the ISY Cookbook (also available to download from the UD Wiki).

And now you've got your own sub-forum for help/discussion/feedback... https://forum.universal-devices.com/forum/372-kaiterra/

Doesn't appear to be. Since AM/PM is an option then it appears to just be written in 12hr format. I did the same as you to change the clock setting and restarted AC, but programs still had AM/PM option so figure that's just hard coded that way. Glad they already got you sorted out. UD has fantastic support!

I'm sure they'll get you taken care of. Although @Javi posted a process that might help you out...Give it a try. Make sure to pay attention to the last paragraph in the post...if it doesn't work let them know in your ticket so they can do some troubleshooting from their side and possibly change the process some.