Geddy

@Gunn Be sure when you factory reset it to follow the directions exactly! Some have had issues with being able to hold in the set button long enough and it doesn't fully reset. From the manual: (#2477Sxx) Factory Reset Factory Reset clears all user settings from SwitchLinc including INSTEON scenes, X10 addresses, etc. 1) Pull out Set button to create an air gap See Air Gap (Removing Power). 2) Wait 10 seconds. 3) Press and hold the Set button. SwitchLinc will begin to emit a long beep. 4) Don’t release Set button until beeping stops. 5) Release Set button. After a few seconds, SwitchLinc will double-beep. The load/light(s) will turn on. LED will return to default brightness. To restore the device in the ISY (make sure it is NOT in a folder? Right click on the device Restore Device You shouldn't have to go through the linking phase again.

@DirtRoad Yes, you would do it just like you had the devices in the prior program....which is why @lilyoyo1 said he wasn't sure why the program isn't working. In the action you'll have "Your Devices" and at the bottom should be scene devices. (the ones with the scene icon: ) But with a scene you would make the program just as you did above: ------------------------- test-outlet - If From 3:30:00PM To 9:00:00PM (same day) Then Set 'Couch-Outlets' On Else Set 'Couch-Outlets' Off -------------- Your original program should have worked. If you still have it right click on the program and select "run then" - do the outlets both turn on? Then test the else by selecting "run else". Do they turn off? If the if and else work then you have to make sure your time is set correctly. If still not working then open the event viewer, set it to level 3 and run the "then" and "else" again. Make sure you're seeing an entry for: "INST-TX" and a "INST-ACK" And do the same for "run (If)" option...should give more event entries, but should still have an "INST-TX" and "INST-ACK" in the event viewer. When you were controlling the devices themselves would one turn on and one not? Do you have many programs triggering around 3pm? It's possible you had/had too much traffic going on at the time and the signal got lost going to one or both outlet. Maybe make it for 3:00:10 if you have other things being triggered exactly at 3pm.

@bdw72 first make sure your ISY Portal subscription is current. ISY Portal -> Select Tool -> Information -> ISY Portal Access License How are you accessing it remotely? App or Admin Console? Are you using the Portal URL or are you port forwarding on your router? If you're local and log into Admin Console make sure it's registered on the Portal tab: (source: ISY cookbook) I'd say since you say you can access it locally and remotely that it's talking to the internet. First thing would be possibly the portal access has expired. When was that last time you renewed the ISY Portal account? It's 2 years for $20. Typically when people change the network around they've setup the ISY with a Static IP on the device rather than IP Reservation on the router and the new router (if you got a new router) might have a different DHCP routing table and not know/see your ISY. But, again, as you say you're able to access it locally. Can you give more info about what you changed on the network? Did you change routers? Are you plugging into a switch that might have gone bad? I'd say the network itself would be the last thing to troubleshoot since you say you can get access. I keep coming back to ISY Portal subscription being expired. You might not have known it before you made the changes if you use port forwarding and don't often check/use the portal access. Which brings me to another situation...as others have posted I would suggest not using port forwarding and using the ISY Portal URL and credentials to access the ISY remotely. It's a little safer than opening up ports in your local router. Post back if you still have troubles of what else you changed.

Why not have a geofence turn the lights on if you leave the house in the evening? If they're not on and you leave the geofence would turn them on for when you return. I've specifically done that since COVID and working from home more so don't need some entry lights on since I'm already at home, but have them turn on if I leave the geofence during the evening so they're on when I/we return. The fun with that is having 2 phones trigger because some settings don't need to run if others are still home. Sadly though, if you have iOS and have already upgraded to iOS15 the Geofence settings are messed up for most apps. Hopefully they're getting fixed soon, but you can find others talking about this issue elsewhere in the forums and many other issues of this in other forums. So I've had to disable most geofence events for the time being since I haven't been as lucky as others that get them to work after recreating or reinstalling Locative. But to add automation to your efforts, Geofence would eliminate the "need" to flip a switch as you leave the house.

I've personally never tried (or wanted to do) this, but I guess you could break it up into different programs. Could you copy & paste the program you're using now (right click on the program, at the bottom of the menu it should say "copy to clipboard" then paste in a reply). So you're wanting to stop something from triggering, but only if you tell it you don't want it to happen? It sounds like you want a way to make it re-evaluate the program during the "wait" time and not fire the rest of the program. It's probably possible to keep it in one program, but others might have a way of doing it.

@vbphil - Seems like they are informational *warnings* only. Don't seem to be serious. Old posts about this issue: Found these posts using Google Site search: site: https://forum.universal-devices.com/ Might want to see if @Michel Kohanim has any other feedback more recently. If you're really concerned about this or if it's causing something not to work right then I'd suggest opening a ticket with UDI to get specific help and deeper review of the logs.

@Javi there was report of a scrolling issue on the Android side previously, but wondered if there is the same/similar issue on the iOS side. Prior report: https://forum.universal-devices.com/topic/34176-ud-mobile-keeps-unscrolling/ (that one seemed to just be general scrolling problem) I'm on iOS 15.1 with UD Mobile 0.5.4. When on the "devices and scenes" display if I scroll down and turn a light on or off the screen bounces back to the top. I thought yesterday it bounced to the bottom, but I can't replicate that currently. If I turn a device on/off at the top of the list (without scrolling) nothing happens. Just when I scroll down to other devices does it bounce back to the top after altering the status of a device.

@marc0612 I'm confused...are you on the mobile app or a computer? You kind of go between both. If what @MrBill has above doesn't work out perhaps @Javi or @Michel Kohanim can chime in to get you looking in the right direction. Should look something like this:

@SHM There's been documented issues with iOS 15 breaking geofence for many location related apps. Waiting on Apple to fix the issue. Review discussion here:

Well, great feedback to the above suggestions/answers to your situation. What you apparently missed was that @lilyoyo1 and @Techman both answered your question. The "better/simpler way" would be to just add more devices. Since you (apparently) know how z-wave works (by the clip you added) then you know the more devices you have the better the coverage. I would say the best way to improve your coverage would be to have more devices. NOT by adding another controller. (You later came back to emphasize that you're looking for a "better" way to add the second controller) I would just add to @Techman's reply by suggesting getting a 700 series controller -- as it's what will be supported (by ISY on Polisy) moving forward. 700 series also seems to offer even more range than 500.

No joy. Installed 15.1.1 when it dropped and no geofence updates (or phone notifications) over the weekend. Only time it worked was today when I purposefully had Mobilinc open as I left the house and left the geofence area. It notified the phone and changed the variable on the ISY. Let's hope it gets better in 15.2 and fixed by 15.3. Going to be a long year if it's not fixed soon!

@Chrislef There's no such app for the ISY that would allow you to create programs "on the fly". That's the purpose of the admin console. As far as I know it's not expected to be a part of the UD Mobile to be able to generate programs like you would with Admin Console. I do not use Home Assistant, but as @smacbride suggests, I'm sure others that have significant skills in HA app could help suggest how it might fit your desires. It just requires additional hardware to run HA and then integrate the ISY with the HA method of automating the process. Good luck! Oh, and you should try out the UD Mobile app for best all around ISY app for iOS or Android. They're still developing that so it continues to get better with every release.

@DikH Any update here? Assume you got things working since you didn't come back needing more help. Just checking if you're still running into problems.

Hope might be on the horizon! Thanks Wes! Fingers crossed geofence will work better in the near future.

Quick question to start - did you change your router at all during the summer? Since you're using DDNS it's pointing you to the IP your ISP gives you. You then need to open up a port on your home router to direct to the ISY (Video for setup port forwarding: https://youtu.be/VV7u771uX7E) However, as some will suggest this does open up your network to outside access so make sure you have a strong password and don't use the typical default ports. You'll need to remember the ports you use an use that in your setup. The current recommended method (and more secure method) would be if you have ISY Portal (https://my.isy.io/index.htm). With the ISY Portal you can use the URL found in the portal to access the ISY remotely. Some help from the wiki: https://wiki.universal-devices.com/index.php?title=ISY_Portal_Admin_Console Looks like Agave is simple to connect through the ISY Portal - https://www.agaveha.com/docs/connect-to-udi-portal/ Good luck! Hope this helps easily.

I'm with ya! Here's an interesting read though... https://developer.apple.com/documentation/corelocation/cllocationmanager/creating_a_location_push_service_extension So I wonder if Apple broke old API Geofence pulls on purpose. @InsteonNut Have you seen this information? Do you think this could be impacting Mobilinc geofence? My Alexa geofence seems to work 100% of the time. But it doesn't have notifications on the phone, but it is triggering routines in Alexa as I cross the boundary I setup in Alexa.

Doesn't appear to be any way to downgrade back to 14 even though they (Apple) are releasing security updates they're not allowing anybody that upgraded to iOS15 to downgrade back to 14.x at this point. (my old phone and ipad went up to 14.8.1 recently) Really hope they get this fixed. Now in the iOS15.1 life it stinks. Mobilinc works now and then, but mostly only when I leave it open/active as I cross the geofence. Locative isn't working at all (even after remove and delete steps @MrBill outlined). Oddly enough though Alexa location services are working more frequently for me. So this is oddly enough an interesting geofence dilemma. I've also experienced that Google Maps is not updating location history if the app is in the "background" for too long. I've suddenly left locations after being there a few hours even though the app was still running, but not in focus and the phone not unlocked. Apple must be getting more like Google in killing location apps more than users want them to.

@DikH How are you installing Java? And are you installing 32-bit or 64-bit? I know the log shows you have the latest build, but what does this show: Open command prompt. Type: java -version What is the result? Mine: java version "1.8.0_311" Java(TM) SE Runtime Environment (build 1.8.0_311-b11) Java HotSpot(TM) Client VM (build 25.311-b11, mixed mode) Open Java Control Panel (in Win 10 hit menu and just type Java and it will show "Configure Java"). Click "Java" tab. Click "View" button What is your path? (Mine shows: C:\Program Files (x86)\Java\jre1.8.0_311\bin\javaw.exe) Even though I'm on 64 (Win 10 Pro) and running 64 bit Chrome seems like Java is just installed as 32-bit, but does say "mixed mode" (above). You can have both installed on your system. So maybe you're only installing the 64-bit, but you need to also have the 32-bit version. From Java downloads: https://java.com/en/download/manual.jsp Last resort - manually set Java Home - https://mkyong.com/java/how-to-set-java_home-on-windows-10/ There are other instructions that seem to be about the same. This is very strange. I would expect proper removal of Java and clearing the cache would clear this up. The only thing I can think of is you're only installing 64-bit java and need to have both. Last thought...are you running any 3rd party firewall or antivirus software? Those can also cause some launcher issues. See the wiki of how to adjust firewall if needed - https://wiki.universal-devices.com/index.php?title=Main_Page#Configure_Firewall_Software

@MrBill oh...opening a port. while not always "safe" it's usually easier (for me, IMO) than always having to know the huge portal URL. I've never really tried to figure out why sometimes my work computer will save or not save the remote access URL, but know 80% of the time I have to add back the remote access URL. Good suggestion of the duckdns option. I knew you'd have a different/better option to use.

@adambuild You might have done it in the past, but sometimes finder doesn't always find remote ISY. I have this issue a lot when trying to use admin console from a remote location that I have to manually add the location back in. Sometimes it's easy if using DDNS so you have a simple URL to add rather than knowing the IP address. Many routers now include DDNS setup, but if not check out https://www.noip.com/ (others might suggest different ones to try out - just know many are free, but might have a requirement to update every 30 days or so).

@DikH, Make sure you're clearing Java Cache! https://www.java.com/en/download/help/plugin_cache.html Important step - make sure ALL THREE boxes are checked! Once Java cache is cleared then download the launcher mentioned in this thread. That should clear you up. Once you install the launcher it should add an icon to your desktop for "ISY Launcher" That should get you into the finder and able to run admin console again. The launcher is great to making sure that you're running the correct user interface with the firmware of your ISY. One important thing... Make sure you DELETE any old versions of START.jnlp. If you've got an old version that's different than the firmware on the ISY you could be running into other problems. But, since you can't even get it to run it sounds like your Java isn't clearing out the old info and causing you this problem. Other things to check if still having the issue is check the light status on the ISY. Make sure the PLM is connected/online and powered on before the ISY is powered on (in case you unplug/re-plug any devices). Report back if resolved or still have issues! Good luck.

@MrBill yeah, I think @CPrince is saying that he tried that and goofed something up internally or within the system that he's been running. Seems he runs his own mail server. Don't want to get into a mess mixing up Google 2FA and a home brew system. I agree with @MrBill though...UDI Support is fairly quick with replies during the week. So either it got missed or a reply got filtered in spam somewhere. Perhaps send @Michel Kohanim a PM here or email support again just to be sure it's handled. Good luck @CPrince! Post back if you need more help.

Are you having an issue with a lot of communication problems? if so, are they Insteon, Z-Wave, or other devices? I guess the question really is why go through this much trouble rather than see why there's a communication issue? You shouldn't have problems once things are up and running. If you have a lot of communication issues then you should spend the time and effort finding what's causing that rather than just having a program tell you there's an error. As @MrBill pointed out early on: It's taken me a while to figure out that notifications are more meaningful for when things don't happen that are supposed to happen or critical warnings. If you're checking for these devices to be "false" it could create a lot of traffic back and forth and you might end up getting bad notifications just because of the amount of communication going to each device.

@mongo Great to hear it was resolved. That was next on my list to suggest looking for. Another was going to ask if you kept admin console open all the time or only as needed? Some people keep it open and it can really create strangeness on computers. Admin Console is not meant to be kept open 24/7. Besides, it's Java based...who really wants that running on a computer 24/7? Glad you found an errant program and resolved your issue.

Great job going through all the troubleshooting steps! Glad it worked out. Just so we know...what firewall are you using? Do you know what version of Jave you had that you removed? Perhaps it was outdated? But certainly sounds like the firewall was the issue from the start. Just for reference there is some information about firewall config in the wiki.