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Everything posted by Geddy
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HTTP error 400 : Device cannot be added to the spoken database
Geddy replied to JFrary01's topic in Amazon Echo
@jmfa If you wanted everything controlled through the ISY you should disable the brand specific skills and then only have the ISY smart home skill enabled and manage the spoken through the ISY Portal link. Based on what you're saying it suggests that you have Echo KASA and Wemo skills enabled and account linked for those specific devices. If you unlink and disable the brand specific skills you could then rely on the ISY Portal spoken names. Just be sure those devices are actually added to Echo through the ISY Skill. There's a little more setup by using the ISY, but if you're wanting ISY Skill to manage the spoken this would work. You would still be able to use the brand specific apps on mobile devices. This suggestion only impacts the skills used on the Echo devices. -
@narciro not sure if I can help since I don't use motion sensors, but perhaps you've got too much interference/traffic by trying to control so many devices at one time. Is the "routine" within the ISY as a program? If in a program maybe a "wait" parameter of just a second or two would help allow the traffic to properly reach the switches you're trying to control. And now you've created a scene to try to help, have you tested with different controllers to see if the scene acts properly if a switch is activating it? Perhaps copy/paste the text of the program here for others to help out. Right click on the program and select "copy to clipboard" then come here and paste that. Good luck!
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@berko Sorry that your setup isn't working with the hotspot. It might be that it's not an always on connection so trying to send messages while the connection isn't on/strong could be an issue. Or AT&T is blocking some SMTP relay ports. Did you take a minute to read @MrBill linked thread above? You should specifically read this post: It specifically says if you want/need to use the alternative email you need to contact support @ universal-devices . com (remove the spaces) to get setup security credentials. Good luck getting notifications working again. Take a moment to help yourself by reading what others have attempted. Damn spammers ruin nice things for many of us. Sign of the times.
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Error reported when backing up ISY
Geddy replied to UD2)17rrh's topic in New user? Having trouble? Start here
And here's the wiki on how to telnet to ISY https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Telnet_To_Your_ISY It looks a little different in Win 10 (at least when I just tried it). I hadn't ever done it so wanted to look up the steps. First part is the same (have to enable it/turn it on in Win10), but then when run I just had to "open #.#.#.# (isy ip address)" and it connected. The port wasn't needed. (added only because not everybody knows how to do this (I hadn't attempted before) so added link to wiki for ease of reference. -
I'm not sure how the emails are setup for the Tags, but are you trying to send emails from your own address to a Gmail address or using the Google Gmail SMTP? If trying to use Gmail SMTP make sure you're not using Port 25 (often default port for SMTP) as it appears to be blocked by Cox (and most other ISPs). It's that it wasn't a secure enough port option for people sending emails from ISPs and resulted in a lot of spam. The new(er) port would be 587. There's also a suggestion to use port 2525.
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ISY default smtp server (offline?)
Geddy replied to MMAltair's topic in New user? Having trouble? Start here
Lots of online options...pick your poison! Gmail Outlook iCloud Mail Yahoo! Mail GMX ProtonMail Zoho Mail Of course...a little more setup work is involved in setting up to use an outside email server, but it does offer some protections to your process by being somewhat a little more reliable than an open server (as @Michel Kohanim points out they've had lots of holes to fill to try to block spammers/hackers). It ultimately comes down to what the user wants/needs from the device as far as notifications. In a time where it seems that phones never stop making noise my home automation system is the least of my desires to have notifications from. One thing to watch out for...if you are one of these that sends lots of notifications some of these free services do limit daily mail send counts. So you might need to try a couple of them to find a good fit. -
Delete Insteon Device from ISY 994 and from PLM
Geddy replied to SSamuels's topic in New user? Having trouble? Start here
@SESamuels and @mfswear - typical question is what's your firmware and what's the UI for admin console? They should match! v4.x or v5.x Step 1 - make sure Java is up to date on your system Step 2 - make sure you've cleared java cache - https://www.java.com/en/download/help/plugin_cache.html Step 3 - re-install the ISY Launcher mentioned in this post: Once properly launched the admin console you should have full access to do what others have mentioned about deleting devices or removing from folders. It sounds like neither of you properly installed the launcher or Java has updated and corrupted your launcher and you just need a fresh install to get full use of admin console back on your computers. If you're using Windows it is common to have issues when Java updates (not always, but been known to happen). If using MacOS then it's still probably a java issue, but I don't use MACs so cannot really help troubleshoot further than what the links above might do to help get you looking in the right areas to move forward. Good luck! Post back if you've still got issue. Screen shots of what you're seeing always help people troubleshoot the situation as it helps clarify what you're trying to describe in text. Step 4 - if all else fails head over to https://www.universal-devices.com/ and open a ticket here - https://www.universal-devices.com/my-tickets. They've got great support to help with issues that can't be worked out on here or might need a little more assistance to get running right. -
Keeping program execution in order
Geddy replied to Bladerunner's topic in New user? Having trouble? Start here
@Ponnath.info, or you could create a separate program for the done in the "then" section and nothing in the "if" and have the last line of your existing program run the "then" of the "done program" and have a wait command in there just to be sure it's really run all commands. Adding another wait before triggering the other program would also help given the previous commands time to complete. Usually everything will run in order of the "then" statement, so making sure the "done" is the last line of "then" should get you what you want, but if there are any communication issues some commands might still be running when the ISY reaches the end of the program. If still having issues copy and paste the program here and I'm sure you'll get some help. Welcome to the forums! -
@GTCJ, Something could have changed with the default mail server when they had issues recently. Maybe open a ticket with UDI to see if they can help make sure things are properly sorted out with your process and their default mail server. If just sending 1 email why not use g-mail for sending?
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Correct. The IP of the ISY is what you're port forwarding to. You're not trying to access the computer, but the ISY itself. What are you using to access the ISY while remote that you need the port forwarding for? And if you have ISY Portal then you don't just need to use it only for Alexa, but it's also able to be used for remote access to not have to port forward. The main reason is if your home IP changes and you aren't using a DDNS service then you would need to know your external facing IP number. If you use the my.isy.io remote access then you don't need port forwarding and you can just use the ISY Portal login information to access your ISY remotely. On the ISY Portal look at "Select Tool" -> Information -> ISY Information -> Admin Console URL Use the Admin Console URL for your access while you're remote. Then use the ISY Portal user/pass to gain access to admin console while away from the home.
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What brand and model router do you have? First, and foremost, make sure you can talk to the admin console internally with the new router. Sometimes the ISY might have been setup with static IP address, but the new router has a new DHCP table (some routers use 192.168.0.1 while others might be 192.168.1.1 - or other internal IP table). If your ISY was setup with static IP it might not connect to the new router correctly so be sure to change the ISY to dynamic IP to connect to the new router then you can take the steps to change it to static if you proceed with the port forwarding on the new router. Then watch this for some steps - it's old, but should still be mostly valid - https://youtu.be/VV7u771uX7E Also reference some info here: https://wiki.universal-devices.com/index.php Finally, check out the ISY Cookbook (http://www.universal-devices.com/docs/production/The+ISY994+Home+Automation+Cookbook.pdf) to read about it there too. I might suggest you NOT port forward if you have ISY Portal license. It is a little more secure to use the my.isy.io login as you aren't opening holes in your home router. The likely hood of hacking is low (as long as you have strong passwords), but why open holes in the router if other options are available. But the easiest way to get help is letting us know what brand router you bought and we can help directly for that.
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On the admin console make sure your location and time zone is still correct. It sounds as though your time zone or location might have somehow reset. When you first log in at the top you should see when it thinks sunrise and sunset are. If they're showing the 1pm time then your location in configuration might have changed.
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Working just fine for me. Haven't had (many) errors since setting this up about 3 years ago. The only time I had a problem was self induced when checking the settings to help setup another ISY device. Fixed that right away and didn't have long term problems. I have Gmail sending the alerts going to Outlook.com and haven't seen a problem. I only have about 5 notifications a day so it's not being overly abused by sending automatic messages. Perhaps a higher count of auto generated emails would begin to trigger spam/abuse from the host (Gmail) or the receiver (Outlook.com for me). I always wanted to avoid sending from/to Gmail for just that reason. I know at one point they were blocking auto generated and identical messages if they happened too often in an hour or day period so I have always sent them to a non-Gmail account so it wouldn't be so risky. I'm using 4.8, but I wouldn't expect that 5.x would handle email setup much different.
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Excellent "PRO" tip there! Our fans are also 10 FT + in the ceiling. Having had to already replace 1 (of 3) and hoping not to have to replace others we have considered options and dropping a box in an out of the way place seems best bet. Not so easy in the living room, but we'll see if we ever have to make a change. As with @asbril we have to change our speed often (Georgia summers (and sometimes winter) are brutal with humidity). Going from middle of the road remote fans to fanlinc controlled high quality fans has made a huge improvement in comfort for us. Having whole home surge protection will hopefully help some, but if happens after power outages that's a different story with our storms (year round). @dbwarner5 great tip on relocating the fanlinc to a serviceable location!
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ISY Portal licence is (currently) 2 years for $20 (so $10/year). That's not bad considering what it allows you to manage. As it's been said...well worth it to help maintain current connectivity and possibly benefit future development.
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Device isn’t responding. Please check its network connection and power supply.
Geddy replied to pgattu's topic in Amazon Echo
Odd...not at home so can't test my own Alexa for commands, but know I haven't had any issues when attempted over the last few days. Perhaps it is an intermittent issue with the Alexa and ISY app. Maybe @bmercier can chime in to see if there's something going on. He seems to be a solid link between ISY/Alexa operations. -
Device isn’t responding. Please check its network connection and power supply.
Geddy replied to pgattu's topic in Amazon Echo
Have you actually added the device via the ISY Portal? ISY portal -> Select Tool -> Connectivity -> Amazon Echo -> Device (along the top) Once added in ISY Portal you have to tell Alexa to Discover devices (say, "*wake word*, discover devices"). Once discovered things should work. To check if there is anything there currently goto https://alexa.amazon.com and click on "Smart Home" along the left side. That should show you what devices Alexa knows. NOTE: If you add spoken in the ISY Portal make sure they are unique and different sounding as sometimes Alexa cannot understand multiple word items and just gets confused. Hope that helps! -
Are you sure about it NOT being triggered again? I've got a program that runs a fan and I can't get it to stay off if I manually turn it off. I'm on 4.7.3 so maybe this "between" is a 5.x wording/process. --------- Bonus-Fan If From Sunrise + 1 hour To Sunset + 4 hours (same day) And Module 'Climate' Temperature > 75 °F Then Set 'Bonus Fan' On Else Set 'Bonus Fan' Off --------- I needed the fan off to move things around and it kept turning on. I had to disable the program for it to stay off. Perhaps my line with the temp was causing it to trigger, but I only want the fan on when it's warm outside.
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Bummer. Was going to snag these on sale. Guess I should find the lights first and get something that would work. We keep going back and forth over being able to operate individually or all or nothing. Thanks for checking. Sent from my Phone using Tapatalk
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Does the 2475DA1 (Insteon Remote Control In-Line Dimmer Switch) run LED Recessed lights like this - https://www.lowes.com/pd/Juno-White-LED-Remodel-And-New-Construction-Recessed-Light-Kit-Fits-Opening-6-in/1000330977 The description on the Insteon page says: This dimmer controls incandescent bulbs. If you need to control a fluorescent light fixture or an appliance, try the In-LineLinc Relay I've recently had several lights replaced with units like this (not sure the exact brand) and are working fine with the usual on/off and dimmer switches. But looking at putting in a few in the kitchen and wanted to control them independently (at times). and wanted to see if these in-line dimmers would work for LED "cans"/puck lights like this.
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Why are you replying to an admin post from last year (2018)? I would say your problem isn't really related to this post. Should have started a new thread. But, to help, I'd say you probably have multiple verbals that might be too close in sound that Alexa is picking up that that might be two devices in your system. Ways to check: On a computer go here: https://alexa.amazon.com/ Left side of screen click on "Smart Home" -> Devices - this lists all devices seen/known to Alexa. If you find there are multiple names you need to go to the ISY Portal and correct. Don't just delete/forget them on the Alexa site/page as they'll come back if you ever run discover devices again. Perhaps easiest fix is to just remove the device "Office Lights" from the ISY Portal, be sure to sync/refresh (the little circle icon at the top of the device list in the ISY Portal page). You might go back to the Alexa tab and refresh that list to see if it removed "Office Lights", if not then hit "Forget" on the right side of the device list. Then add the device back. I've found that if I have a device that I later assign a verbal name to that is too similar sounding sometimes Alexa cannot tell the two apart and gives up. Good luck.
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@Michel Kohanim - No errors for me (I'm using the launcher). The OP is saying if they go to the URL in a web browser they get an error. I'm saying that I've never attempted to access Admin Console via web browser, but if attempted I do get the same error they do. "This XML file does not appear to have any style information associated with it. The document tree is shown below. <root xmlns="urn:schemas-upnp-org:device-1-0"> <specVersion> <major>1</major> <minor>0</minor> </specVersion>" But, I'm not sure that's supposed to be possible. I use the portal address in the finder to launch to Admin Console so I don't have to handle port forwarding. In the past I was using DDNS, but looks like DDNS is broken or slow with TP-Link (my brand/model of router) so I just use the ISY Portal URL to admin console for launcher (as well as mobilink direct connect). All good for me. Was tying to help op by saying the URL should be used in the launcher/finder to load Admin Console.
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Can you use the ISY finder to launch Admin Console and log in remotely that way? Why try to use a web? I've never done that so can't help if it had worked that way, but I use the ISY finder then use the URL and log in with the portal login information. Otherwise, you need to use port forwarding and can then remote in directly to the home network and use the ISY login. Finder: I get the same error that you get when you try to access the URL using the ISY Portal address so I'm thinking that it isn't currently possible. Not sure if it ever was because I never tried that way. I've always used the ISY Finder/Launcher.
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I've used Viatalk for years (over 11) and they have a "do not disturb" function that you can turn on and have calls authenticate before they ring through (type in 3 or 4 numbers). You can then "white list" people so they aren't bothered by it. So we leave DND on and let family, friends, and some key companies on the white list so we get their calls (plus, they know our cell numbers and call/text there). Not bad for ~ $8/mo.
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I've always liked to buy my own modem and routers just for the fact that I save the rental. Unless you're getting a new device from your ISP every few months or year then you've paid more in rent than you would have paid if you just bought your own devices. The ISP always tries to say "if it goes bad it's your cost to replace". Well, when I buy stuff it lasts several years. Over that time I would have paid 2 or 3 times the cost of the devices I bought in rent and. They have enough control over the data I consume over their network that I don't want them to be able to directly control the hardware I have. Over the last few years the Comcast service has had their Comcast/Xfinity open wifi for other customers piggy back on their hardware. If I'm paying you for the service I don't want you to give away any of my broadband to others. Lower my rate if you're going to also run a wifi on my connection, but no...they don't think that way. So, I say buy your own stuff and replace as needed and desired as technology changes. Good luck if you go with your own equipment. It could still be some sort of port/protocol filtering by the ISP that isn't allowing some notifications. It just depends on if you're sending multiple notifications or identical notifications on a set schedule.