Geddy

@PB11 Where do you mean showing up on the Portal? Are you referring to the Alexa or Google Home connectivity side? The my.isy.io portal should be able to refresh ISY information by hitting the "REFRESH" button near the top of the page: If in Alexa there's a refresh icon there too (circle w/ arrows) (button on the right is refresh) ----------------- Same goes in Google Home as well: -------------- I just tried adding scenes and in the Alexa side it showed up as soon as I hit the refresh button. No need to reboot anything there. If none of these is what you're asking about then what portal access are you looking at or trying to refresh?

@svetter there's also an issue with the admin console not storing the setting you make it. At least I recall seeing discussion of this before (I believe @MrBill has documented this elsewhere). But as @Techman pointed out you have to click the left of the value for it to take. But if you close admin console and come back to it then it might show 0 (or a value not what you set), but it is indeed set. I think it will show the value you set for the current session you're in the admin console, but the next time you log in it might not show the actual setting if you go looking for it. However, it will store for what you set it to. It just doesn't seem to display properly when you turn to that setting on a new instance of the admin console. Hopefully this will be fixed in a future release.

Make sure it's not in a folder. I had a 6 button keypad in a folder and it didn't have the option to replace device. I removed it from the folder and the option appeared. If I moved it back into the folder the option went away again.

Thanks. Hope some that have z-wave help. It's a mix bowl for continuing threads. Personally, I'd prefer a new thread with a link to a possible existing thread. But it seems so many threads have multiple problems in them with a different solution for each problem. So I think it's just cleaner to start a new thread and link to prior issue and say you've tried those troubleshooting steps so not everything is rehashed. Hope others with z-wave experience can help you out.

@Ajax What Firmware and UI are you running? What z-wave controller do you have? (make sure you're using the correct firmware for the controller you have). What's your z-wave version? I don't use Z-Wave, but this additional information might help others help you in the process of resolution. And in the future maybe start a new thread so your problem gets ideal attention rather than vague post to a post that's been dead 4 months. PS: Did you see this thread about the Aeotec Siren 6?

@RichTJ99 what do you mean lights are not responding "timely"? Is this switch related, program related, or voice (Alexa/Google) related? Once you get Java working quicker (as @MrBill posted) be sure you check the program status page to see if they're looping or need updating (as @Techman posted the upgrade to 5.x needs some intervention on the programs - specifically any that "adjust scene"). Seems like you're fighting two strange occurrences though. Once you get the Java memory bumped up you should be better able to adjust the programs without it feeling sluggish. If you continue to have problems it's a good idea to start a support ticket with Universal Devices and they'll be able to give assistance and personal troubleshooting processes. Good luck!

@ndorny perhaps before you get too far into it you might want to at the very least upgrade your Firmware to the latest 4.x level (4.9). It had some improvements along the way, and is the last automatic update process that should be fairly straight forward and "simple" to perform. Make sure you backup the ISY first! You can find what's updated in 4.9 in this post. Make sure you follow step 2 - This step tells you to clear your java cache and download the "Launcher" so that User Interface (UI) and Firmware (FW) match. If you don't upgrade make sure you're currently using 4.6.2 for both UI/FW or you might run into some problems if you go changing a bunch of things to get them into the Alexa system. Once you're up to 4.9 then follow the instructions @lilyoyo1 posted above to activate the Portal with Universal Devices. Then go here (https://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration_V3) to get directions how to setup the Alexa UDI skill. That should get you going the way you want...currently. If you really want to get creative you might look into upgrading to 5.x, but there are a lot of detailed steps to that so I might suggest you just stick with 4.9 for now. If it's been working the way you like it and all you really want to do is have Alexa help turn things on/off this is all you'll need. Good luck! Post back if you need more help or if you're successful.

@greazer I know you found it, but in case you needed more help maybe these videos will help...they're a little dated, but I guess the thought behind them should remain fairly constant. I've never done anything with a rpi so this is as close to help I can give. https://youtube.com/playlist?list=PL418LHgc2F6uttVUW4cSDlpuX4BewQk8Y Here's an early post about installation steps: https://forum.universal-devices.com/topic/18093-polyglot-installation-instructions/ There's also some documentation found here: https://www.universal-devices.com/developers/polyglot/docs/index.html PS: You've tried to tag us in some replies above. Make sure when you're doing that when you hit the @ sign you'll start to get a spinning wheel and then as you type the name the person you're trying to tag should show up. You need to select the name to make the tag stick. (Either down arrow & enter to select the name or mouse click the name you want to tag)

Quick, and maybe simple answer: Neither are "required" (currently) to run node servers. On ISY 5.x you can run node servers from Polyglot Cloud (https://polyglot.isy.io/). This seems to be what you've been doing... You appear to be running Nodeservers on the "cloud" (Polyglot Cloud). You can continue to do that without Polisy or rPI units, but the future path might alter (pure speculation) that would make them not work for your situation or not get updated. Polyglot 3 is in development and will replace current local usage of nodeservers. If what I've seen talked about elsewhere (and don't have all the links currently) Once Polyglot 3 is out it would be wise to have the Polisy to support those efforts. Otherwise, I see that Polyglot 2 would still be supported on the pi, but again, not certain all developers would update the existing nodeservers. Have you read all the setup steps on the cloud version? https://github.com/Einstein42/udi-ecobee-poly#readme It appears in a recent update a PIN is no longer required: Perhaps @Jimbo can chime in with additional steps to troubleshoot, but make sure you're going through the current setup process. I'd say when in doubt it might be best to remove and re-install the node server on the cloud settings. Careful though because I've also seen suggestions to reinstall it in the same slot that it was originally in. Hope that helps some. Please post back any other questions or steps you have taken to try to resolve so others can help. Of course, it's always good to share what Firmware (and UI) you're running to be sure you get the best assistance for your situation. (From ISY Admin Console menu -> Help -> About) Oh, and I know you said you didn't care about Darksky, but here's the information on that too in case you want to take steps to try to fix/repair that install: (Note: Darksky was purchased by Apple. Not sure if this still runs or is open for new updates. I've never run this one, but know that the Apple deal did impact something related to Darksky. I use Climacell and NOAA weather nodeservers.) https://github.com/bpaauwe/udi-darksky-poly

I'm with you there @asbril. We could all go in wearing @MrBill name tags though. And I'd be in for the trip. It's been a few years since I was in LA. Let's get past Covid a little more though. And hopefully not have 80+ ships anchored off the coast of LA. We can all go point at the ships and wonder if home automation parts (of any brand) are in any of the containers.

Glad it seems you got it working again. seems like your backup issue has been an issue a while. You posted the issue last year. Did you try what @Michel Kohanim suggested? If you still have issues it might be time to start a ticket with support at UDI.

Make sure that you are allowing location tracking "always" (if that's an option) for the app you are trying to have update your location. It's possible that iOS 15.1 (I think it's still "beta") might have some bugs or could have been that you didn't allow location tracking when you first used the app on the new phone. It's also possible that the app finally broke under iOS 15 since it hasn't been updated in 3 years. (4.17 was released 3 years ago). Sounds like it might be something you seek support from MobiLinc. Perhaps @InsteonNut can chime in to see if there's something you can do with existing app or if you need something else.

@dinostop In addition to letting us know what Firmware and UI you're using check if you have two factor authentication or Gmail 2-Step Verification turned on. You would need to have an app specific password assigned by Google. I have used Google since day 1 and not had any issues. Mine is a ISY dedicated account with 2 step verification turned on for added security even though it's just a "trash" account. If you're sending a bunch of notifications it could be that all the sent mail is stacking up in the sent mail. I added a filter to send alerts to the trash label/folder so it wouldn't stack up in storage in that account. Gmail tends to keep all the sent emails forever, but wipes out the deleted as time goes on. Even though it worked at one point make sure you're following the steps in the wiki to setup gmail service.

Glad you got it resolved! Seems like a neat function, and even more entertaining trigger word to show off to guests.

@TriLife I also don't have Google Home products so can't help further, but maybe others will come around and see your post to help. I did see @GaryK4 recently had an issue that he went to the Google Home app and unlinked Universal Devices and reconnected it and seemed to get it to work. I think what you're saying for removing from Google is just removing it on the Portal isn't the same as what I (we) can do with Alexa. We can remove the actual device/program/scene from alexa.amazon.com and then have Alexa rediscover smart home devices. In your case while some commands work it would be an option to unlink and re-link the skill (or whatever Google calls it) so that it might reset everything. I think others have commented on doing this in the past with Google as being the only way to really reset everything. I think others have said they used to have to do this often and that's why they ended up quit using the Google products. Another tip might be - Have you attempted to copy (recreate) the program and add it with a different spoken command to see if Google can control the program if you use a different spoken? It could be that it's not understanding the phrase. (Unlikely, but throwing everything into the mix of "what if?")

@UD2)17rrh It's important to share the FW/UI to try to help further. But, the key steps to try to ensure you're using the correct version of Admin Console is by using the launcher method found in this post. Before you go too far make sure you're clearing java cache before trying to reinstall the launcher. Also key - always download a fresh launcher (start.jnlp) or get a current admin.jnlp - DO NOT USE OLD DOWNLOADED FILES! This helps with the hope of getting an accurate UI for your firmware (specifically if you get the launcher (start.jnlp) from the instructions found in the latest update area of the forums. If you can confirmed that FW/UI match, cleared cache, and installed new launcher/finder there are other things we need to check. Have you changed your router lately? Is the ISY set on DHCP or Static IP? Have you added any other network devices that might be competing for the IP address? How is your Mobilinc connecting to the ISY (local or remote)? Are you using ISY Portal or Mobilinc Connect portal? Hopefully this helps sort it out, but any additional information you can give might help others with your troubleshooting.

@TriLife as lilyoyo1 points out it's always good to let us know what Firmware and UI you're using so those trying to help can troubleshoot efficiently. It also is a check for you (and those helping) to be sure that you're matching FW/UI versions so that you're not risking having other issues. I'm not 100% sure about the Google home options, but figure it would be this...using the refresh and send spoken to Google processes. On the ISY Portal -> Select Tool -> Connectivity -> Google Home In there you have "Send spokens to Google Home" and "refresh" (buttons below). 1 - Make change in Admin Console 2 - hit "refresh" on ISY Portal website 3 - hit "send spoken to Google Home" I would expect that if you make a change in Admin Console you then go to the ISY Portal (it's the web so you can be logged into both). One step I'm not sure about is how to get rid of old spoken commands already sent to Google Home. Perhaps somebody with Google Home experience has a way to delete from the cloud settings. I know on the Alexa side there's a way to delete smart home entries through the app and/or through a website. Not sure if Google offers same operation.

I don't use Tapatalk so didn't make difference to me.

Tried this morning just to see and can load in Chrome and Edge, but not in Firefox. Very odd. Trying on same computer on same network. However, tried it on an iPad and loads fine on Chrome, Firefox, and Safari Computer using Firefox 92.0 (64-bit) iPad using Firefox Daylight 37.0 (5971)

My experience has been limited. Some of the stuff that stays tacky seems to be more of a product that you don't allow to cure all the way. I used on a few cords in the past and kept bending them so it wouldn't cure hard. I've had others that cured and held up plastic parts on a windshield very well...that is until an active teen decided to help dad by cleaning the inside glass and knocking the plastic part out the door. How often do you remove this piece? More info (maybe just marketing hoopla) - https://www.apartmenttherapy.com/what-is-sugru-exactly-a-magical-moldable-glue-for-mending-and-making-241099 https://sugru.com/what-is-sugru Also from their site: I haven't purchased any recently as it does take a while to use up even the smallest amount that you get. I've had good luck keeping it in the fridge and working it like clay/playdoh before applying it to anything. I'd say it would be a balance over what you've used in the past. It will (should) work, but of course if you're taking it on and off it's possible it could break or come apart. Is there no way to buy a new cover rather than buying more epoxy or other product?

@Teken I've not used it for something specifically like you're trying to do, but I've had some success with Sugru fixing some plastic pieces in the past. https://smile.amazon.com/Sugru-I000945-Moldable-Multi-Purpose-Creative/dp/B089WHGQDP https://sugru.com/projects-inspiration/fix-repair/how-to-fix-broken-parts-in-your-fridge The most important step is to let it cure at room temp. You can shape is to match the part you're trying to attach and have a larger overlap on to the existing piece. If you're really creative you could even shape a nub that might be able to go into the screw hole and keep it in there rather than trying to get the screw back in to keep it up.

Did you, by chance, upgrade ISY to 5.x sometime 3-4 months ago (when the problem started)? I noticed when I went from 4.9 to 5.3.4 all my programs became enabled. Just wondering if there was any update during that time to the ISY that went un-noticed then to start the issues you were facing. Glad it's seeming normal again. Consumer grade routers can often cause lots of unexpected problems as we add more wifi connected devices. While they may be low cost and easy to setup troubleshooting router issues are very difficult for most general home users.

@jons7391 are you running polyglot cloud or locally? It's in there for polisy store. https://github.com/exking/udi-hue-poly Does not appear in the polyglot cloud store. That's why I was asking which location you're trying to run from. Your situation sounds like what I've been considering too. I'm trying not to add a bridge to my setup either. I don't really know if I need/want color options, but I do want to be able to dim the lights. Thanks @lilyoyo1 for the tip on the diffuser! Just might order me some parts of that to help keep individual LEDs from reflecting on the new countertop.

I don't think they have a PLM to sell. Noticed they said a while back the system got hit by lightening and knocked out the PLM. Since they can't find one for sale they're probably ditching the rest of the ISY/Polisy side of the system. Saw this post about the hit.

@60Driver, at this point I think it’s best if you open a ticket with support to get some one-on-one support. They may be able to help make sure you’re properly installing Java and the launcher app. Please submit a ticket via email to: support@universal-devices.com Good luck!