asbril Posted March 1, 2022 Posted March 1, 2022 4 minutes ago, JTsao said: I haven't updated yet but don't you have to do "sudo service isy restart "? I did that as well
macjeff Posted March 1, 2022 Posted March 1, 2022 52 minutes ago, Michel Kohanim said: @macjeff, As I mentioned, Alexa has throttle procedures. After the upgrade, ISY publishes 1000s of events. Alexa sees them and decides that this is too much and thus throttles everything. So, by the time the variables are reported, Alexa ignores them. If you wait 15-30 minutes, they start working again. With kind regards, Michel Amazon said they have over 100 tickets and created a master ticket so it looks like its on their end for this one!!! 1 1
Techman Posted March 1, 2022 Posted March 1, 2022 (edited) Pushing the reset button 6 times cleared the flashing led issue. Previously I was also getting an error message when I tried to access the admin console via the cloud, that issue is also cleared up. I still am not getting any audio beeps when I reboot the Pol;isy I also just noticed that when I try to reboot the Polisy from the admin console nothing happens. Edited March 1, 2022 by Techman
macjeff Posted March 1, 2022 Posted March 1, 2022 3 minutes ago, Techman said: Pushing the reset button 6 times cleared the flashing led issue. Previously I was also getting an error message when I tried to access the admin console via the cloud, that issue is also cleared up. I still am not getting any audio beeps when I reboot the Pol;isy I also just noticed that when I try to reboot the Polisy from the admin console nothing happens. I have the flashing light also. But dont want to do this if it will clear anything else. Does Universal Devices agree to do this?
asbril Posted March 1, 2022 Posted March 1, 2022 I also have the flashing light. everything seems to work as before (though PG3 still shows 5.3.0), except for Weatherbit; the controller shows all data in Celcius but at zero. The other days show data in Fahrenheit and apparently with correct data, but with wrong day. Node 0 shows as Sunday and Node 1 shows as Monday...... while of course it is now Tuesday. I don't use the nodeserver in any program, so it is not a big issue.
macjeff Posted March 1, 2022 Posted March 1, 2022 6 minutes ago, asbril said: I also have the flashing light. everything seems to work as before (though PG3 still shows 5.3.0), except for Weatherbit; the controller shows all data in Celcius but at zero. The other days show data in Fahrenheit and apparently with correct data, but with wrong day. Node 0 shows as Sunday and Node 1 shows as Monday...... while of course it is now Tuesday. I don't use the nodeserver in any program, so it is not a big issue. Talked to Michel at UD. He said do the 6 quick pushes of the reset button and then walk away for 15 min. Dont do what I did and get impatient. It will reflash and then reboot (you should hear a beep) but I did not. Wait a good 15 min before logging back in even though the light may go away sooner. Worked for me.
kzboray Posted March 1, 2022 Posted March 1, 2022 (edited) @asbril I don't believe your update was successful. SSH into your Polisy and check the version of udx: [admin@polisy ~]$ pkg info udx udx-2.6.0 Name : udx Version : 2.6.0 Installed on : Tue Mar 1 00:11:40 2022 PST Origin : misc/udx Architecture : FreeBSD:13:amd64 Prefix : /usr/local Categories : misc Licenses : Maintainer : michel@universal-devices.com WWW : https://www.universal-devices.com/ Comment : Polisy Admin Service Annotations : FreeBSD_version: 1300139 repo_type : binary repository : udi Flat size : 13.3MiB Description : UDX HW/Admin Service for Universal Devices Polisy It should be 2.6 Also you can check your version of ISY installed: [admin@polisy ~]$ pkg info isy isy-5.4.0 Name : isy Version : 5.4.0 Installed on : Tue Mar 1 00:11:41 2022 PST Origin : misc/isy Architecture : FreeBSD:13:amd64 Prefix : /usr/local Categories : misc Licenses : Maintainer : michel@universal-devices.com WWW : https://www.universal-devices.com/ Comment : ISY Port to Polisy Annotations : FreeBSD_version: 1300139 repo_type : binary repository : udi Flat size : 14.1MiB Description : ISY Service for Universal Devices Polisy It should be 5.4 If one or both of these isn't correct do the following: sudo pkg update sudo pkg upgrade Now check your versions of udx and isy again. If they still show older versions do this: sudo service udx restart sudo service isy restart That should get you up to date, but you will probably still need to update to UEFI from BIOS. If the front panel left most light facing the front is flashing non-stop, push the front panel hidden button 6 times sequentially. Please give the system time to update, this can take 15-20 minutes. Now your all set! Edited March 1, 2022 by kzboray
asbril Posted March 1, 2022 Posted March 1, 2022 30 minutes ago, kzboray said: @asbril I don't believe your update was successful. SSH into your Polisy and check the version of udx: [admin@polisy ~]$ pkg info udx udx-2.6.0 Name : udx Version : 2.6.0 Installed on : Tue Mar 1 00:11:40 2022 PST Origin : misc/udx Architecture : FreeBSD:13:amd64 Prefix : /usr/local Categories : misc Licenses : Maintainer : michel@universal-devices.com WWW : https://www.universal-devices.com/ Comment : Polisy Admin Service Annotations : FreeBSD_version: 1300139 repo_type : binary repository : udi Flat size : 13.3MiB Description : UDX HW/Admin Service for Universal Devices Polisy It should be 2.6 Also you can check your version of ISY installed: [admin@polisy ~]$ pkg info isy isy-5.4.0 Name : isy Version : 5.4.0 Installed on : Tue Mar 1 00:11:41 2022 PST Origin : misc/isy Architecture : FreeBSD:13:amd64 Prefix : /usr/local Categories : misc Licenses : Maintainer : michel@universal-devices.com WWW : https://www.universal-devices.com/ Comment : ISY Port to Polisy Annotations : FreeBSD_version: 1300139 repo_type : binary repository : udi Flat size : 14.1MiB Description : ISY Service for Universal Devices Polisy It should be 5.4 If one or both of these isn't correct do the following: sudo pkg update sudo pkg upgrade Now check your versions of udx and isy again. If they still show older versions do this: sudo service udx restart sudo service isy restart That should get you up to date, but you will probably still need to update to UEFI from BIOS. If the front panel left most light facing the front is flashing non-stop, push the front panel hidden button 6 times sequentially. Please give the system time to update, this can take 15-20 minutes. Now your all set! Thanks !!!!! In the Administrative Console, the ISY shows as 5.4.0. In Putty, it says that everything is up to date. I assume that the pinhole in the front of Polisy is the reset button, and I should press it with a paperclip 6 times ?
asbril Posted March 1, 2022 Posted March 1, 2022 I think that upgrade went through. I have not yet done the 6 * reset and Polisy is still flashing.
mjrush Posted March 1, 2022 Posted March 1, 2022 Is there a command to display the BIOS version. Did any Polisy's ship with EUFI.
Techman Posted March 1, 2022 Posted March 1, 2022 (edited) I verified, via ssh, that the 5.4.0 update was successful but I'm unable to reboot polisy from the admin console or by logging in via it's address. Still no beeping from the Polisy and I now have a solid left led and a flashing middle led. When I log in via its IP address it shows 4 packages available for update but now the update command doesn't work Edited March 1, 2022 by Techman
asbril Posted March 1, 2022 Posted March 1, 2022 2 hours ago, asbril said: I have not yet done the 6 * reset and Polisy is still flashing. I did the 6 * reset and everything seems to work and no more flashing.
mmb Posted March 1, 2022 Posted March 1, 2022 (edited) 51 minutes ago, asbril said: I did the 6 * reset and everything seems to work and no more flashing. Any clue what the far left LED flashing fast mean? Edited March 2, 2022 by mmb
macjeff Posted March 2, 2022 Posted March 2, 2022 51 minutes ago, asbril said: I did the 6 * reset and everything seems to work and no more flashing. Did you wait at least 15 min before rebooting. It has to reflash and I made the same mistake and rebooted too early. Just repeat procedure.
MrBill Posted March 2, 2022 Posted March 2, 2022 23 minutes ago, macjeff said: Did you wait at least 15 min before rebooting. It has to reflash and I made the same mistake and rebooted too early. Just repeat procedure. @asbril is reporting that it worked correctly, he doesn't need to repeat? 37 minutes ago, mmb said: Any clue what the far left LED flashing fast mean? Left or right.... does this explanation earlier in the thread help? 1
mmb Posted March 2, 2022 Posted March 2, 2022 9 minutes ago, MrBill said: @asbril is reporting that it worked correctly, he doesn't need to repeat? Left or right.... does this explanation earlier in the thread help? Thanks, Michel was refers to the 3rd light blinking but mine is a fast 1st light blinking. Maybe I'm not understanding.
garybixler Posted March 2, 2022 Posted March 2, 2022 (edited) If looking from the top of the board in the correct orientation the leds are marked d4, d5, d6 with d6 being the the third led. It would be the left led if viewed from the front. Just my guess. Still can't get the 6* push to work. Edited March 2, 2022 by garybixler 1
teuhl Posted March 2, 2022 Posted March 2, 2022 21 hours ago, Techman said: I updated to 5.4.0 and now the left Polisy led is rapidly flashing. I tried soft and hard reboot to no avail. I'm able to access the Polisy via the admin console and it appears to be working as it should. Any thoughts? Just updated to 5.4.0 in the last hour and noticed the same - flashing left light. All seems to be working alright. Just sent an email to support for an answer. 1
mmb Posted March 2, 2022 Posted March 2, 2022 11 minutes ago, teuhl said: Just updated to 5.4.0 in the last hour and noticed the same - flashing left light. All seems to be working alright. Just sent an email to support for an answer. Let us know what you find out, thanks!
lilyoyo1 Posted March 2, 2022 Posted March 2, 2022 Same flashing light on the left (if facing polisy). The 6 taps does not work. Tried 2x and waited 30 minutes each time before rebooting. ISY shows that it updated and verified using ssh
asbril Posted March 2, 2022 Posted March 2, 2022 2 hours ago, macjeff said: Did you wait at least 15 min before rebooting. It has to reflash and I made the same mistake and rebooted too early. Just repeat procedure. Yes I waited more than 15 mins
asbril Posted March 2, 2022 Posted March 2, 2022 2 hours ago, mmb said: Any clue what the far left LED flashing fast mean? nope
JTsao Posted March 2, 2022 Posted March 2, 2022 (edited) I updated and when I start the ISY admin console it says "Failed to communicate with..." every Insteon device in my system. There is a red exclamation next to every device. Also, I tried to reboot the Polisy via the web interface and did not hear any beeps. The leftmost LED was blinking before I tried to reboot and now the middle LED is blinking while the left LED is ON steady. Any suggestions here? Edited March 2, 2022 by JTsao
Geddy Posted March 2, 2022 Author Posted March 2, 2022 24 minutes ago, JTsao said: now the middle LED is blinking while the left LED is ON steady. Any suggestions here? Not sure if the "6 button press" will help, but give it a spin and make sure you wait a while for everything to process and complete. Notes above say to wait at least 15 minutes before attempting anything else. Good idea to not have SSH, web, or admin console open when doing this. The wiki suggests these blinking lights are bad bios related and to contact support. If you attempt the 6 button press and allow it to complete the process and still have blinking lights then open a support ticket to get specific help to this issue. Submit a Ticket: https://www.universal-devices.com/my-tickets Email: support@universal-devices.com
JTsao Posted March 2, 2022 Posted March 2, 2022 Thanks - I had actually pushed the button 6X after my posting - after pushing the button 6X, all 3 LEDs were blinking - I waited about 25 minutes and the LEDs didn't change so I did a "sudo shutdown -r now" and after the Polisy rebooted all of the Insteon devices appear to be back - now only the left Polisy LED is blinking, but on the Wiki page it says that the 2nd or 3rd LED indicates and old BIOS, so I am not sure what that left LED blinking means and not sure if the UEFI BIOS update was successful - will test ISY functionality over the next couple of days
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