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Support Thread: IoX v5.9.1 (2/10/25)


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Posted
1 hour ago, dwengrovitz said:

Is any information available on how to setup or configure eisy to control Matter devices?  I've enabled it via the Admin Console and can see "Matter" in the menubar, but I'm not quite sure how to go about adding devices.  Also - does the network connection from eisy need to be WiFi to work with Matter, or can I continue to use a wired network connection? 

Wired ethernet is probably the better way for your controller to be connected to your network. In fact, the release announcement says:

-- Polisy does not support Matter when connected using WiFi.

For those with apparently bricked Polisys, how did you upgrade it: wifi or wired? Just looking for any common denominator.

Posted (edited)

Looking for advice, please. Can't get 4 nodes to restart: Wemo, Nest, Sonos and Blink. Tried multiple reboots, restart node attempts. Thanks.

Follow up: I restored Polygot V3 from the backup file and it's all working again. I didn't see this mentioned in the prior posts. If it was, sorry.

PXL_20250212_014326555.jpg

Edited by BobM99
Posted

I see this after enable and reboot, how to add devices?

I don’t see any add matter devices in iPhone and iPad UD mobile app.

How do we add???

IMG_5572.jpeg

Posted (edited)

@Rocketron

Should see something like this at the top (before upgrade it said 13.1 instead of 14.1):

 

*** OS ***
FreeBSD eisy 14.1-RELEASE-p6 FreeBSD 14.1-RELEASE-p6 #4 releng/14.1-n267727-74b6c983723c-dirty: Fri Nov 15 12:13:25 PST 2024     root@bsdev14.isy.io:/usr/obj/usr/src/amd64.amd64/sys/eisy amd64
*** Package Information ***
Edited by BobM99
Posted (edited)
49 minutes ago, Rocketron said:

3. If you have never upgraded your unit, it's best to make sure you have release 13.1 or 13.2 of the OS (https://eisy.local:8443/WEB/sysconfig.txt). If you do not, please do not upgrade.

Trying to read the instructions and follow them too!

Looked about to find the Polisy OS version and can't find it. Please help?

Just to add. 
 

you should be able to load that address in your browser and it should output a report. 
 

in the report it should look like what bobm99 showed 

Edited by dbwarner5
Posted

Thanks guys,   I changed eisy to polisy as I did last time and this time I got a much more detailed report. My first attempt gave a much shorter, truncated report. 

Weird, I'm going to put it down to I messed up first time.

*** OS ***
FreeBSD polisy 13.2-RELEASE-p11 FreeBSD 13.2-RELEASE-p11 releng/13.2-n254665-f5ac4e174fdd POLISY amd64
*** Package Information ***

Seems I'm good to go!

  • Like 1
Posted
16 hours ago, mmb said:

Interesting, that’s the second bricked Polisy.

Anyone with a Polisy that updated properly?

I have Polisy, have not gotten the courage yet to do this update.  I have so much dependent on it and don't want it to go down.  

However, a good while ago, perhaps 2 years ago, I seemed to have "bricked" my polisy.  UD sent me a boot loader to plug into the PCB and that brought it back to life.  I still have that boot loader chip which makes me feel like perhaps I could still recover my Polisy in the event I do this update and it goes sideways on me.

  • Like 1
Posted
10 hours ago, bgrubb1 said:

upgraded Polisy wired and was on 13.2 can ping it but no ssh

That's known (and hopefully fixed soon) but in the meantime, you can do:

ssh admin@<ipaddress>

Posted (edited)
14 hours ago, Guy Lavoie said:

Wired ethernet is probably the better way for your controller to be connected to your network. In fact, the release announcement says:

-- Polisy does not support Matter when connected using WiFi.

For those with apparently bricked Polisys, how did you upgrade it: wifi or wired? Just looking for any common denominator.

Wired…. 300$ upgrade to eisy for me unfortunately.

Edited by pjjameso
Posted
5 hours ago, apostolakisl said:

I have Polisy, have not gotten the courage yet to do this update.

That may be smart.  At least the Matter part is alpha software, which basically means "proof of concept," not ready for prime time, and not officially supported yet.  It must be every developer's nightmare when their alpha software gets out into the wild.  People screaming for support…

Posted
6 minutes ago, pjjameso said:

Wired…. 300$ upgrade to eisy for me unfortunately.

Well the Polisy is still officially supported. I'd get it back in order with UDI support and keep it as a spare.

Posted
7 minutes ago, SSS said:

All said and done, I a still waiting to know “HOW to ADD Matter DEVICES” anyone can help me with this ?

For now it's in the phone app. Seems the update for iPhones isn't available yet (I have android).

7 minutes ago, pjjameso said:

Quick question, does my zwave internal board mount internally in eisy or do I need the external enclosure?

For the eisy it's with the external enclosure.

Posted
39 minutes ago, pjjameso said:

Wired…. 300$ upgrade to eisy for me unfortunately.

I had polisy "brick" a couple years ago and UD mailed me a boot loader chip that I plugged into some terminals on the PCB which recovered polisy. Probably that solution still works. 

  • Like 1
Posted
23 minutes ago, SSS said:

Universal Devices Team, when can we have ETA for being able to add Matter devices using iPhone or Admin Console ?

I'll add a couple of questions to that. 

- Where does the Zmatter dongle fit into this?

 - A while back, Philips Hue updated their hubs to be Matter compatible. Does this mean we should be able to add Hue bulbs (now, or later) as Matter devices?

Posted

Seamless upgrade for me...took ~10 minutes.  I did the SSD upgrade a while back so might explain the speed.

Posted

The Matter support is a work in progress. The current release is beta and only supports a limited number of devices. 

Initial support for light bulbs and plugin modules:
-- WiFi direct.
-- WiFi through a Border Router such as Google Nest Hub or Apple HomePod.
-- Thread through a Border Router.

The current release of the UD Mobile app supports Matter

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