Support Thread: IoX v5.9.1 (2/10/25)

[Guy Lavoie]

38 minutes ago, superjuice said:

Any word on HomeKit? Just upgraded to eisy and purchased an Apple TV in preparation of the integration…

Homekit support will likely be something that will come in a later version, so could be a little while yet.

[Rocketron]

Took the plunge after returning from a 2 week vacation. My Polisy never seems to take updates well but this one worked like a charm. About 25mins to complete and all seems fine.

[macjeff]

On 3/8/2025 at 9:29 AM, superjuice said:

Any word on HomeKit? Just upgraded to eisy and purchased an Apple TV in preparation of the integration…

 

First Apple TV can be used as a hub and without an apple tv or a full time mac, homekit wont be available outside your home.

That's good, but if you're looking for push notifications, unless UD Mobile works on AppleTV, which it doesn't as of now, you will only get Security notices (Locks, garage doors, window sensors, etc)

 

As far as the date, it is in late Alpha now. It is not ready for prime-time beta testing yet.

 

[JCS]

I was told that HomeKit is being tested right now.  They're still ironing out some issues but this is promising.

[JTsao]

Upgraded to 5.9.1 and now the Hue Emulator Node server keeps reporting as Connected then Failed then Connected... in UD Mobile - anyone else experience this?

NEVERMIND - stopped after another reboot

Edited March 20 by JTsao

[brians]

On 3/12/2025 at 1:27 PM, JCS said:

I was told that HomeKit is being tested right now.  They're still ironing out some issues but this is promising.

Where have you heard this latest from?

 

[Guy Lavoie]

The announcement in January mentioned adding the plumbing for Homekit. I wouldn't call that "being tested" just yet.

[junkycosmos]

EDIT:: FIXED .. change SMTP timeout from 1,000 to 5,000 is fix for SMTP on 5.9.1

 

Was there any fix for the SMTP issue?   I just updated the EISY today (update went smooth, just used the update package button in AC).    I have tried changing the default timeout from 1,000 to 2K, 5K and 20K.      Using smtp.comcast.net, was working on 5.8.4 and is still working on my ISY994 on 4.9.1.

 In the AC, if I go to Configuration > Emails/Notifications > Settings/Groups and click on Test, several seconds go by and then a window pops up with "Mail server failure" and "[[SMTP_ERRORS--1]]"  (same as reported in this thread 2/15)

 

EDIT: 

For me changing the timeout from 1,000 to 5,000 and ensuring I retyped the password correctly (uumm ya, that part is on me..)   fixed it.    So .. still outstanding Q on what changed for SMTP with 5.9.1 but the work around is to up the timing as prior noted in this thread.  

Edited April 26 by junkycosmos

[Techman]

Your port should be 587, and TLS should be checked

[junkycosmos]

Thx  and for the 1st time in 15yrs the timeout should be tweaked to be 5 sec instead of good old default 1 sec.   

Good thing we can handle a potentially extra 4 sec delay in mail messages showing up.  

[larryllix]

Bricked polISY
Another one bites the dust. Just upgraded my polISY v5.8.? to v5.9.1 via the mobile app. It was against my better judgement and I have avoided it up until last night because I have no matter devices connected yet. I had some trouble with a few WiFi bulbs and attempted to reboot my polisy via the mobile app. I discovered the update and thought the bugs would be worked out by now.

It never came back up after waiting all night. I rebooted the router, net switch and power cycled the polisy a few times with no response.

Swapped over to a spare power supply.
Tried a new network cord and port on the switch.
Tried various resets from 1 to 5, also held it for 15 seconds once but no luck.

The green power LED is on and the Ethernet port shows flashing green and solid yellow leds on the port so it seems to be talking. However the router does not show any device connected to that IP address.

Where do I go from here? Any ideas how to revive this bricked polisy?

[Guy Lavoie]

The official route is with a ticket. The unofficial thing you can try (and seems to work for most) is to ssh into it and do a manual pkg install:

scroll down to tokenworker's post

 

Trying those various resets might have made not so easily recoverable, especially if you really cannot see it connected to your router.

Edited Sunday at 12:40 AM by Guy Lavoie

[larryllix]

2 hours ago, Guy Lavoie said:

The official route is with a ticket. The unofficial thing you can try (and seems to work for most) is to ssh into it and do a manual pkg install:

scroll down to tokenworker's post

 

Trying those various resets might have made not so easily recoverable, especially if you really cannot see it connected to your router.

Yeah no access to modify or fix anything. I do remember (now) Michel's ask to not do resets.

I do have an SSD imager that Michel recommend in the past to recover from the stone age so I still have hope.

Not sure where this is going to go but I think I better start working on my spare polisy now and get it up to speed.
   

Edited Sunday at 02:41 AM by larryllix

[Guy Lavoie]

What is this SSD imager you're mentioning? A hardware device?

[larryllix]

2 hours ago, Guy Lavoie said:

What is this SSD imager you're mentioning? A hardware device?

Support has already started from Michel.

I already have this mSATA to USB adapter from rebuilding my polisys from some incompatible original polisy image.
 

https://www.amazon.com/Adapter-ELUTENG-Converter-Portable-External/dp/B07VP2WH73/ref=sr_1_5?crid=2ZEVFJRTHNDN7&keywords=msata%2Bto%2Busb%2Badapter&pldnSite=1&qid=1658831709&sprefix=msata%2Caps%2C161&sr=8-5&th=1

 

I don't know why this link jumps me back to the forum. I have reinserted it four times with the same results now.

[Guy Lavoie]

I was able to extract the link ok, thanks!

So how does this work? UDI sends you a file that is a proper image of what a Polisy should be like, and you use this to write it to the SSD drive? Is a special software utility required to do this? Thanks.

[larryllix]

6 hours ago, Guy Lavoie said:

I was able to extract the link ok, thanks!

So how does this work? UDI sends you a file that is a proper image of what a Polisy should be like, and you use this to write it to the SSD drive? Is a special software utility required to do this? Thanks.

Yes. The image writers is called Rufus and an image.img file is involved. UDI support supplied links (image was time limited for security) and you download the two.

-After removing the SSD from the polisy, you insert the SSD into the adapter, and screw it down (micro screwdriver supplied with adapter) to hold the contacts tight.
-Insert the USB combination into a USB slot,
-run Rufus, which automatically finds the drive and tells you about partitions etc.
-SELECT the polisy???.img file, and click START.
-You will then see a lot of warnings about destroying old data and partitions,  you will ignore.
-Now you should see a sliding progress indicator, about 20 seconds
-Now you should see the CLOSE box appear.
-I used Windows eject USB feature
-Reinstall the SSD drive. Don't forget the overlayed small PCB onto the dual header pins.
-Close up polisy case
-Power up polisy
-Reset credentials and font size, and location time zone etc.
-Reboot, and load in saved IoX image file.
-in PG3 need to re-install every NS using the "want to reuse the same slot" menu option. Despite looking like it will recharge our wallet, there is a method to bypass. Then after a few moments when reported installed, every NS required a restart to comm with polisy, then install any keys or passwords. IoX data resumed updating for every NS.
Ecobee found the old one, after deleting and installing new key provided by ecobee NS install. Watch for it in PG3x.
Govee had to request a new "api_key" from the mobile app to see the set
of lights it handles. Install in PG3 Govee config api_key = xxyxyxyxyxy
Twinky did it's own thing. but no devices attached right now.
-Alexa looked after itself completely.
-SSH need to be setup, maybe but  password in polisy needs to be changed from the default admin/admin to desired.
-my NRbridge software had to be re-installed in Polisy, used Fileziila but directories had to be created first using SSH. The crontab was hard to figure out because I am not real good with freeBSD yet.
-default freeBSD editor needs to be changed to nano, if desired. Research online. Can't remember the"export ?????" syntax. Need a permanent assignment yet.
 

Edited Monday at 01:16 AM by larryllix

[Guy Lavoie]

Wow, that's a detailed response that I'm bookmarking. Thank you! As you might already know from following this forum, I have an old Polisy coming that is "too old" for the usual upgrade procedure, so doing this will probably be part of the process of bringing it up to spec. Timely!