Michel Kohanim

Hi DIYguy, You have to make sure ISY connected home is enabled: http://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration#Instructions_for_Connected_Home Furthermore, I suggest disabling the Insteon connected home feature (the hub). With kind regards, Michel

Hi Leon, The ZigBee radios inside ISY have been tested for over 500ft (almost a mile) at line of sight. Please note that a ZigBee repeater does not do the same thing as a ZigBee end point (i.e. it does not keep trying to contact the ESI/meter). The only things I can suggest are: 1. Open ISY and make sure the pigtail is actually connected to the ZigBee board 2. Check the channel (on ISY Dashboard). If close to WiFi range (20 and above), see if you can change your WiFi channel to some lower channels. If you also have 5Ghz WiFi router, you might want to turn off the 2.4 With kind regards, Michel

Hi Jay, Put the button and the fountain in a Scene making the button a controller. Have a program for your IR button that turns on/off the Scene. With kind regards, Michel

Hi Rick, If they were indeed NTP issues, then I very much doubt they would have an impact. Can you please let me know what modules you have installed (Help|About) and what clients are connecting to ISY (such as NodeLink, ISY Helper, etc.)? With kind regards, Michel

Hi guys, Just a quick check, and unfortunately, there's not much we can do: It must be that the first time, Alexa is confused between the 2 devices. (All patio lights vs patio lights). Perhaps one of the 2 should be renamed. With kind regards, Michel

Hi Jay, You can use IRLinc if you want direct control of scenes with IR. Otherwise, you do need to program for each IR button. With kind regards, Michel

Hi guys, We'll look into it and report back. With kind regards, Michel

Hi Blackbird, Thanks SO very much for the feedback. I pasted it in our Wiki: http://wiki.universal-devices.com/index.php?title=Configure_Firewall_Software#Kaspersky With kind regards, Michel

Hi Blackbird, Yes, it is. With kind regards, Michel

Hi gbryant170, If ONLY the error light is blinking, then I think the SD Card is loose: http://wiki.universal-devices.com/index.php?title=Main_Page#Front_Panel_LEDs.2FLights With kind regards, Michel

Hi Rick, Time updates Or NTP time updates? Time updates could be programs running and, based on what you were experiencing, I think you had a program in an infinite loop. With kind regards, Michel

Hi ENrgStar , http://wiki.universal-devices.com/index.php?title=ISY_Portal_Admin_Console With kind regards, Michel

Hi Blackbird, What you need to do is to put ISY's IP address/URL in the trusted zone in Kaspersky. With kind regards, Michel

Hi Rich, THANK YOU! http://wiki.universal-devices.com/index.php?title=ISY_Portal_IFTTT_Integration#ISY_Portal.2FIFTTT.2FRing_Doorbell With kind regards,

Hi Blackbird, Please go to http://isy.universal-devices.com/994i/admin.jnlpand let me know what you see. Or, if you wish, you can open a ticket. With kind regards, Michel

Hello everyone, Please send your UUIDs and a screenshot of the Admin Console | Configuration | Portal to support@universal-devices.com. With kind regards, Michel

HI Ron, Amazon is considering it! With kind regards, Michel

Hi Javi, Unfortunately not. The reason is that different devices behave differently. The only reason you can get to ISY through the portal is that ISY has a persistent connection to the portal. Others don't. With kind regards, Michel

Hi xgfreon, You need to put both the button and the light inside the bed time scene AS RESPONDERS. With kind regards, Michel

Hi Imhinman, Welcome to our forum! You can link using the Set Button: please go to Link Management | Start Linking. With kind regards, Michel

Hi Blackbird, If you have AVAST, then please either turn off Webshield OR put ISY's IP address in the trusted zone. With kind regards, Michel

Hello bgav, Welcome to our community and thanks SO very much for your kind words which mean a world to us and pretty much what we strive for. With kind regards, Michel

Hi Rich, This is fantastic. May I include it in our Wiki? With kind regards, Michel

Hi barkster, That error comes up when the PLM cannot communicate with the device. My suggestions: 1. Move the PLM to an outlet that's not shared with other power supplies and transformers 2. Factory reset your thermostat and retry BUT use Link Management | Start Linking With kind regards, Michel

Hi stusviews, that's really odd. The max = 5 (accounts + subaccounts). Hi madcodger, I agree with you and the same feedback (but more PC) was given to Amazon. They said they would consider it alas they have been incommunicado for the past 3 weeks. We are still waiting for them to let us test their V2 APIs ... With kind regards, Michel