Michel Kohanim

Hi Rob, Please do make sure that BOTH the subject and the body are NOT empty. With kind regards, Michel

Hi stusviews, How many accounts are there on the portal? There's a 5 account limit per ISY/Portal. With kind regards, Michel

Hi stusview, Thanks SO very much. Fixed. With kind regards, Michel

Hi madcodger, Yes, of course and already there: http://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration#Instructions_for_using_Multiple_Echos_Connected_Home With kind regards, Michel

Hi fryfrog, Agreed. We already provided this feedback to Amazon and they mentioned that they would work on it. This said, we have not really heard back from Amazon for over 3 weeks now. This is a little troubling since we were on their V2 API list and cannot test it. With kind regards, Michel

Hi mapeter, Unfortunately there are no APIs that allow the Portal to tell Alexa what to say in the Connected Home realm. With kind regards, Michel

Hi saphotoexpress, I am so very sorry to hear. If the logs you have posted are from the time that you think All On happened, then it's NOT an All On since ISY knows about it. What I would look for is a program that turns on/off: Scene:Garage FP Test On Wed 2016/03/02 05:55:00 AM Program Log With kind regards, Michel

Hi MWareman, I like it very much. Everything is fully tested and working properly. The changes are MASSIVE so we are considering either having a by-invitation-only release OR make it ALPHA. Regardless, we'll definitely have it this week. Stay tuned please. With kind regards, Michel

Thanks Stu! With kind regards, Michel

Hi Stu, I will send you an email tomorrow. With kind regards, Michel

Hi ccclapp, No, multi channel will NOT work on 5.0.2. It will work on 5.0.3. It means that there will be a procedure to migrate existing 5.0.2/4.4.x Z-Wave nodes to support multi-channel. With kind regards, Michel

Hi ccclapp, Z-Wave nodes will require migration. With kind regards, Michel

Hi Dayebefigge, http://www.universal-devices.com . With kind regards, Michel

Multi channel in its way this week! With kind regards, Michel

Hi Stusviews, I think it's time for a remote session! With kind regards, Michel

Hi mapeter, These are reserved words that cannot be used by any connected device (unfortunately). With kind regards, Michel

Hi Non Sequor, In that case, the issue is either of the following: 1. The cable to the router 2. The router port 3. ISY If you have tried 1 and 2, please contact sales@universal-devices.com for an RMA. With kind regards, Michel

Hi stusviews, What operating system are you on? I did have the same issue with one customer and the issue was the persistent Amazon cookies on the browser (MAC). Had to log out of all Amazon accounts (even though you might not be logged in, the cookie stays there for your name), close ALL the browsers, and then do it one at a time. Repeat the same procedure for the second account. With kind regards, Michel

Hi rehills, It should be coming but I am afraid to give it any ETA after all the missed dates for 5.0.3! In short, 5.0.3 is the foundation upon which all of these will be implemented. With kind regards, Michel

Hi Non Sequor, I am so very sorry to hear. As Brian indicated, this is definitely networking related. If the lights on the Network jack are on (or blinking) without both turning OFF at the same time, then the issue is definitely not ISY hardware related. If you have a mini USB to USB cable and a Windows computer, we can login to your computer and see what ISY is complaining about. Please do not hesitate to submit a ticket. With kind regards, Michel

Hello all, Sincere apologies. This was a bug introduced when we added support for multiple Echo accounts. It's now fixed. With kind regards, Michel

Hi whywork, No problem. Today we added support for multiple echos. With kind regards, Michel

Hi ccclapp, Aren't there volume up/down commands? With kind regards, Michel

Hi Pascal, thanks so very much for the feedback. Hi GT, THANK YOU! With kind regards, Michel

Hi Harold, Please do submit a ticket so that we can see what's going on. It seems that the issue is related to noise/signal (or defective devices). My first recommendation in these cases is to plug in the PLM into an outlet that's not shared by other power supplies and transformers. With kind regards, Michel