Michel Kohanim

Hi mdonato, The issue is that we had to put a LOT Of hooks in ISY Portal to support MobiLinc especially with regards to subscriptions. So, a simple process of subscription would require: checking the base URL, fixing it, checking the profile for My Preferred ISY, attaching it to the session, and a lot of other things that would have automatically worked if MobiLinc supported a path in the URL + fixed the headers. In short, I would say that ISY Portal is "emulating" MobiLinc Connect. You can test this by using ISY Web Access which is almost instantaneous. With kind regards, Michel

Hi Jay M, My pleasure and thanks so very much for the feedback. I totally understand your point and it makes a lot of sense. Please note that you have 30 day money back guarantee so if you don't like it, you can return it free of charge. Thanks again and with kind regards, Michel

Hi johnmsch, As jerland suggested, please try: 1. Please clear your Java cache: https://www.java.com/en/download/help/plugin_cache.xml 2. Go to http://isy.universal-devices.com/994i/admin.jnlp .. Use the generated ICON on your desktop (instead of browser) With kind regards, Michel

Hi stusviews, That's fantastic ... the question is: should everyone go through the same exercise? What if each Echo had a device ID which was passed along to ISY Portal? It's really as simple as that since, right now, we are using Account instead of device ID. With kind regards, Michel

Hello everyone, Thanks so very much for the lively discussion and all the input and feedbcak. As Teken suggested, as a company, our philosophy is pretty much anti-cloud. This said, we had no choice but to use the cloud for certain services such as Echo and IFTTT. To be perfectly frank, we are still paying off the initial development costs for the portal. Although we will add a lot more features to the portal, this said, these features will only be isolated to services that are cloud dependent. If there is any way to avoid the cloud, we will. Thanks again, With kind regards, Michel

Hi kingwr, I couldn't agree with you more. Alexa must be location sensitive. With kind regards, Michel

Hi kingwr, We are still waiting for approval! With kind regards, Michel

Hi gonzo__007, Why do you do File | Restore Modem. Or, better yet, what trouble are you having now? With kind regards, Michel

Hello MeDoISY( love the name!), I am so very sorry to hear. Cannot find any errors in the log. If you don't mind, would you please: 1. On the computer with which you have this problem, go to http://whatismyip.com 2. Send the IP address with a link to this post (http://forum.universal-devices.com/topic/18855-42216-partial-portal-connect/?p=175692) to support@universal-devices.com .. 3. Once we have this information, we'll coordinate a test window at which point we'll look for errors from that IP address With kind regards, Michel

Hi barrygordon, Ditto ... I was actually shocked last night! All commands were accepted (without Echo second guessing me). With kind regards, Michel

Hi Chuck, I am not more than confused! We are in Daylight Saving so it should be engaged! I will definitely have to take a look. Would you please send an email to support@universal-devices.com with a link to this post? We'll do a remote session to see what may be going on. With kind regards, Michel

TheFallenAngel, No. Pure speculation on my part but they did say that they were going to review the list we sent them. They have been extremely professional in all their dealings with us and, thus, I have no reason not to believe them. With kind regards, Michel

Hi theringnebula , Please DO NOT factory reset your ISY. If you can access your ISY remotely, then the only issues are: 1. You have bookmarked your ISY's IP address which is no longer the same 2. You are using Chrome which no longer supports the applet What you need to do is: 1. Clear your Java cache 2. Go to http://isy.universal-devices.com/994i/admin.jnlp... use the ICON on your desktop With kind regards, Michel

Hi Chuck, Perhaps I didn't understand the issue. Are you currently in a state that honors DST? If so, from the drop down choose USA/Canada. If not, from the drop down choose Off. I am so very sorry for all these issues. This shouldn't have happened alas it seems that in some cases the DST migration was not successful (we added DST/Time zones for most countries in the world). With kind regards, Michel

Hi Chuck, I am so very sorry to hear. Please note that all Skills will be migrated to their Smart Home APIs (no more Connected Home) for which we have submitted for certification. I think after the migration (early May) things are going to go back to normal. In all cases, we do keep sending Amazon feedback. With kind regards, ​Michel

Hi Chuck, I am so very sorry. Please take a look at the attached. With kind regards, Michel

Hello all, For me, things have gotten just a little better. Anyone else experiencing improvements? Now, it's back to just saying "Ok" and not get into a loop of "there's no x in Michel's profile". With kind regards, Michel

Hi Techman, The only reason would be if the Java cache is cleared during the process. With kind regards, Michel

Hi Guys, No, I haven't. I shall do so tonight. Things were a little better last night! But, just a little. With kind regards, Michel

Hi Stu, Thanks so very much for the feedback! With kind regards, Michel

Hi Xathros, Echo: 3202 Dots: 3202 They are all 3202 ... quite strange to say the least! With kind regards, Michel

Thanks Gerry. Quick comments: 1. What happens if you remove the following from Program 2: $Time_of_day = 40 $Entertaining_mode = 0 $Cleaner_Present = 0 2. What happens if you remove the following from Program 3: Run Program 'Set Away Patrol' With kind regards, Michel

Hi Gerry, Something definitely wrong unless the queue is filled up with events: 1. Programs run based on events that are in the queue 2. Events are pulled off from the queue on a first come first serve basis 3. Programs that work on Z-Wave/Insteon, wait for its completion 4. If programs create more events, then they will go on a queue to be processed So, the main question is: what are these separate programs doing? With kind regards, Michel

Hi ahwman, I am also experiencing Alexa being dazed and confused (I don't have these issues with Dots). It's now replying back with "turned on x" instead of "ok" but randomly. Then, I get "I cannot find x in Michel's profile" + a lot of other anomalies. With kind regards, Michel

Hello all, The Wiki has: Turn On: “Alexa, turn on the kitchen light” - works for devices, scenes, and programs (runs Then) Turn Off: “Alexa, turn off the kitchen light” - works for devices, scenes, and programs (runs Else) Can you please let me know which link are using with the wrong information. stusviews, are you using Dot or Echo when you say "open"? cyberk, which do you use? I can tell you that I have been having quite interesting issues with Echo vs. Dot. Dots, work perfectly all the time. Echo, on the other hand, seems to be dazed and confused. Recently, it responds either with Ok or "turned on/off x" or "can't find x in Michel's profile", or starts playing music, and all other random confusions that have no resemblance with Connected Home APIs. Again, I do not have any of these issues with the Dots. And, thus my question about Echo vs. Dot. With kind regards, Michel