Michel Kohanim

Hello everyone, If you are using File | Enable Internet Access for remote access, ISY retries creating the port forwarding rules three times so I don't really see a problem unless it takes a LONG time for the modem to boot. A better approach is to manually create port forwarding rules in the router and make sure ISY either has a static address or on DHCP reservation. This way, the settings are stored in the router and not subject to changes after outage. With kind regards, Michel

Hello everyone, The only issue with Java 1.8 was related to certificate generation which we fixed in 4.2.17. Please do make sure you are using the correct UI. The following URL should always work (in case you have not upgraded your ISY yet): http://isy.universal-devices.com/994i/admin.jnlp... this will always point to the latest UI With kind regards, Michel

Hi Seth, Please send an email to support@universal-devices.com and I'll hook you up with iRule's dev team as I know they have already done all of this. Do you keep the subscription socket open after you make a call or is it closed? You can check the error log for -5011 or -5012 errors. These basically let you know if ISY thinks the socket is closed. With kind regards, Michel

Hi Mike, Welcome to UDI. My first recommendation is to upgrade to 4.2.17: http://forum.universal-devices.com/topic/14365-release-4217-rc7-is-now-available/. Best practices: 1. Install your own self signed certificate or any other CA certificate: Page 9/d: http://wiki.universal-devices.com/index.php?title=Main_Page#Network_Security . 2. If you are port forwarding, only port forward to the https port 3. Choose random passwords: https://www.random.org/passwords/ If you are having problems installing self signed certificates, please do not hesitate to contact our tech support team links below. With kind regards, Michel

Hi backinthelab, Is this the dashboard or Admin Console? With kind regards, Michel

Hi kevkmartin, Wow ... this is very cool (and scary)! Thanks so very much for sharing. With kind regards, Michel

Hello szakreski, Not that I know of. Can you please send a screenshot to support@universal-devices.com?

Hi Raptor, Please don't hesitate to contact our support ream the links for which are listed below.

Hi kingwr, I am so very sorry: the issue is that Java 1.8 removed a few of the methods in X509CertInfo ... we have already fixed it and will include in the next firmware release (hopefully this week). If you are in a rush, the only solution is to revert to Java 1.7. For self signed certificates: 1. Issuer = Host (you are signing your own certificate) so leave it blank 2. Fingerprint is calculated so whatever you put in there will be ignored With kind regards, Michel

Hi Brian H, ISY uses SPI mode which pretty much depends on the bus speed (half of bus speed) which is pretty much around class 4-6 (about 20Mbits/second). So, even if you use a class 10 SDHC, you are not going to see much improvement in performance. I am not sure about read vs. write performance. This said, we have used only three different manufacturers using the same class: Toshiba (Lexar): Little read speed improvement but slower write SanDisk: Little write improvement but slower read Transcend: Pretty much the same read/write performance (this is what we are currently using) With kind regards, Michel

Hi Charles, 1. Please take the SD Card out, reboot, and let me know if the error light is blinking 2. Yes, all your modules are transferable to another ISY Also, it's probably much more expeditious to contact our tech support (links below). With kind regards, Michel

Hello all, Thanks so very much for the feedback. Indeed this is related to changes in Java 1.8 which changed the behavior of X509Certificate class. We are looking into this issue and will hopefully have it solved for the next release. With kind regards, Michel

Hello GAMacky, I am so very sorry to hear. I think the problem is that ISY cannot get out to the internet. If you have configured your ISY with a static IP address, may I humbly suggest reverting to DHCP and retrying? Or, if you wish, you can use 8.8.4.4 as your DNS. With kind regards, Michel

Hi bobmre, builderb is 100% correct: unfortunately not. With kind regards, MIchel

Hi Bertram, My pleasure and I am so very glad you got everything back up and running. As far as SD Cards - and based on our analysis - I must say that average defect rate over a 4 year period is less than 0.001%. The majority of those defective were due to a) original defect from manufacturing power outage. With kind regards, Michel

Hi mrburdin, Unfortunately not as it requires Zigbee HA profile and we do not yet support it (low on our list of priorities). I am sorry. With kind regards, Michel

Hi jtara92101, This is simply not true. May I humbly suggest contacting our tech support. The least we can do is to help you understand what can be done and what can't. With kind regards, Michel

Hi Bertram, I am so very sorry. The issue is that with telnet, the connection is closed before you see the goodbye. What you need to do now is: 1. Go to http://isy.universal-devices.com/994i/4.2.16/admin.jnlp 2. Login to your ISY 3. Install 4.2.16 4. Restore your backup If you have any problems, please do not hesitate to contact our tech support (links below). With kind regards, Michel

Hi smokegrub, Can you please look at your error log and post back any SMTP errors: http://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Errors_And_Error_Messages#SMTP_Errors With kind regards, Michel

Hi Waketech, Did you check PLM links? With kind regards, Michel

Hi MikeH, Can you let me know what type of communication errors you get when you try using your own SMTP server? With kind regards, Michel

Hello everyone, Sincere apologies since we had to migrate our mail servers. Everything should be back up and running and normal. With kind regards, Michel

Hi Bob P, We do not have any .exe files. Please do NOT use it. Gweempose, Please do be kind enough to contact our tech support (links below) so that we can help you. With kind regards, Michel

Hi smokegrub, I am so very sorry. We were migrating our mail servers over the weekend and thus the issue. With kind regards, Michel

Hi swnewman, Please try the subscription method as described above and let me know what you find. With kind regards, Michel